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Remove RegGenie (Removal Guide) - Dec 2017 update

removal by Jake Doevan - - | Type: Malware

RegGenie is a bogus PC optimization software that might be installed without your knowledge

Screeenshot of RegGenie download website

RegGenie is a potentially unwanted program (PUP) that is presented as a registry cleaner and PC optimization tool.[1] On the official website, it offers to optimize computer’s screen and fix computer errors. However, security experts warn about its questionable functionality.

The so-called RegGenie virus might infiltrate the system in a software bundle.[2] As soon as it gets inside, it typically modifies the system and starts showing ads. If you noticed RegGenie's reports about hundreds of different registry errors, we recommend ignoring such alerts because they seek to create a need for its licensed version.

Therefore, RegGenie works as a scareware[3] that wants to trick users into buying the paid version of the program by showing fake scan results. However, we can assure that this tool is not worth spending any cent.

After testing RegGenie on our computers, we discovered that this program detects unimportant registry errors that can hardly help people to make their machines run faster. Of course, after “scanning” computer, this program reports about a long list of PC-related issues that can be only fixed after purchasing the license.

No matter how trustworthy RegGenie ads look, beware that they are set only to push the user into purchasing the fake licensed version of this questionable program. Please, do NOT do that because this is a straight way to identity theft[4] and similar issues that can be initiated after revealing credit card information, full name, and other sensitive data.

Additionally, RegGenie malware is reported of triggering redirects to promotional websites and displaying ads on each website user visits. What is more, instead of improving computer’s performance, it may even slow down its work.

Therefore, you should not keep this program installed on your PC. If it has started showing you misleading pop-up warnings that are reporting about tens of different issues, you should remove RegGenie with the help of Reimage Reimage Cleaner Intego or another anti-malware.

Questions about RegGenie

All major security programs identify this cyber under the name of PUA.RegGenie. Thus, you shouldn’t encounter any difficulties with automatic RegGenie removal.

Screeenshot of RegGenie download website

Questionable PC optimization program might be installed without your permission

Nevertheless, the program has an official website RegGenie.com and is available on various free file-sharing sites; it still might end up on the computers without user’s knowledge.

RegGenie is mostly spread on the Internet just like any other potentially unwanted program. If you want to avoid it, try to ignore these advertisements that offer checking computers for free. Typically, once you click on such alert, you can easily agree to download the trial version of PC optimization software.

However, this program might also be promoted in software packages, so it might sneak inside the system during the installation of freeware or shareware. Security researchers from No Virus[5] report that majority of computer users fail with installation and unintentionally download PUPs.

To avoid installation of questionable security or computer repair programs, you should use Advanced/Custom instead of Quick/Recommended settings and remove ticks for all pre-selected third-party applications.

Uninstall RegGenie from the computer

If you want to remove RegGenie from your computer, you should waste no time and follow these steps:

  1. Click Start -> Control Panel -> Programs (or Add/Remove Programs) -> Uninstall a Program.
  2. Here, look for RegGenie and other unknown entries, and select “Uninstall.”
  3. Click OK to save the changes.

If these instructions failed to help you to get rid of this program and haven't eliminated its annoying alerts from your browsing routine, you should think about automatic RegGenie removal. 

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove RegGenie, follow these steps:

Erase RegGenie from Windows systems

If you receive suspicious ads while browsing the web, you have to make sure that all files related to the program were installed from the computer and each of the browsers. These instructions will help you to do it manually. However, if you have some difficulties, opt for the automatic elimination.

To remove RegGenie from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to RegGenie (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Uninstall RegGenie from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove RegGenie from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for RegGenie-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove RegGenie, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to RegGenie and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the RegGenie-related entries.Uninstall from Mac 2

Eliminate RegGenie from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for RegGenie and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete RegGenie removal.Reset Internet Explorer

Get rid of RegGenie from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the RegGenie-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Delete RegGenie from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to RegGenie and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case RegGenie did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete RegGenie removal.Reset Firefox 2

Remove RegGenie from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to RegGenie by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the RegGenie-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete RegGenie removal.Reset Chrome 2

Erase RegGenie from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to RegGenie and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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