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Remove (Removal Guide) - updated Jan 2019

removal by Gabriel E. Hall - - | Type: Adware is a website that offers a greeting card service for a New Year but it may be collecting sensitive information is a suspicious website that promotes a greeting card service and users are typically redirected to it due to adware infection. Adware is a potentially unwanted application[1] that usually gets installed together with other programs in a software bundle; thus, users rarely notice the infiltration of the PUP. One can quickly notice that the service looks like something created back in the 2000s, and is generally poorly executed. What is more, the website is lacking any Terms of Service or Privacy Policy, which may allow website authors to gather all sorts of information about its users. Users may also notice an overwhelming amount of pop-ups, redirects, and similar unwanted activities on Google Chrome, Internet Explorer, Mozilla Firefox, Safari, or other browsers. Overall, we do not suggest using this service to congratulate your family and friends for the New Years, as many other similar websites look better and are not related to adware.

Type Adware
Category Potentially unwanted program
Symptoms Delivers intrusive advertisements, causes malicious redirects 
Distribution Software installations, deceptive ads, and websites
Main danger Tracks and collects information about users' online habits
Fix Clean the system while performing a removal and use Reimage for fixing the damage pop-ups frustrate users as they may cover up the background of legitimate websites. Also, when clicked, these pop-ups might redirect users to phishing or even malware-laden sites. Therefore, it is vital not to explore any of the encountered promotions or ads, and close down the browser immediately. Also, may use tracking cookies[2] that are implemented into the browser and collect the information about web browsing history. This is done to use targeted advertisement for more profits.

When you visit you are greeted with the colorful message that encourages to touch the gift. This interactive button then activates a New Year message on the screen:

Wishing You
Happy New Year

Let this New Year be the one,
where all your dreams come true,
so with a joyful heart,
put a start to this year anew.
Wishing you a prosperous and happy New Year 2019! 

You are suggested to enter your name and make this message personal. While the cheesy message might appeal to some, the minimal effort that was put to create this site should create an opposite effect for most. More ever, the presence of adware might lead to more serious infections. Therefore, you should remove pop-ups from your computer as soon as possible. adware can affect the machine in various ways:

  • deliver intrusive advertisements;
  • redirect to suspicious websites;
  • deliver promotional content that contains automatic installs;
  • affect the performance of Chrome, Firefox, Explorer browsers.

Researchers[3] note that removal should be performed by either using reputable security software or our instructions below. After adware elimination, we suggest you scan your device with Reimage to make sure that it works just as well as it did before the infection. adware is an adware-related website that delivers useless content and leads to data tracking issues.

PUPs are hidden in software bundles

You need to pay more attention to the installation procedure of free software. Typically, users do not think that it is worth spending time on the process and do want to be done with it as soon as possible. Unfortunately, such activities might result in various potentially unwanted program infiltration on the PC. Luckily, there are several steps you can take to reduce the probability of such an outcome.

Make sure to install your software from a reputable source or the official website because this way you know exactly what type of program is going to be installed on your machine. You can also avoid PUPs by choosing Advanced or Custom options during installation instead of Recommended ones. This way, you can deselect unwanted programs from the list and install the applications you intended to.

Terminate from the system and clean the device thoroughly

For full removal, you should employ a reputable anti-malware tool. A thorough system scan can indicate if there are several infections hidden inside the computer, and eliminate them all. This method is simple and only requires a few minutes of your time.

Alternatively, you can also remove virus manually. You can simply follow our step-by-step guide below, and then refresh each of the affected browsers. However, be aware that this method requires some basic computer knowledge and might be too complicated for some. In such a case, we recommend using anti-malware software instead.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove, follow these steps:

Erase from Windows systems

Clean your Windows device using these tips:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Remove from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Uninstall from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Eliminate from Microsoft Edge

Remove from the MS Edge browser to improve the speed:

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Delete from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Get rid of from Google Chrome

Clean your Chrome browser from related content:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Erase from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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