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Scarab-Walker ransomware. How to remove? (Uninstall guide)

removal by Julie Splinters - - | Type: Ransomware

Scarab-Walker – yet another crypto-virus from Scarab family

Scarab-Walker ransomware virus

Scarab-Walker is one of the variants of a popular Scarab ransomware[1] family. Malware adds .JohnnieWalker file extension to the encrypted data and deliver a ransom message with all the details how you can get the decryption key in HOW TO DECRYPT WALKER INFO.TXT file.

Summary
Name Scarab-Walker
Type Ransomware
Family Scarab
Release date April 2018
Targeted OS Windows
Cryptography AES
File extension .JohnnieWalker
Ransom note  HOW TO DECRYPT WALKER INFO.TXT
Contact email address JohnnieWalker@firemail.cc
Distribution Malicious spam emails that contain infected attachments, bogus software updates, and downloads
 Decryption Impossible without backups
To uninstall Scarab-Walker, install Reimage and run a full system scan

Scarab-Walker ransomware uses a strong and nearly unbreakable AES cryptography[2] to make files inaccessible on the affected computer. When all files are locked with .JohnnieWalker extension, victims are encouraged to read the message in the “HOW TO DECRYPT WALKER INFO.TXT” text file.

The message by Scarab-Walker virus includes the name of the cyber threat, email address and other information about decryption. Virus developers listed some websites where you can purchase bitcoins for your ransom payment:

Your documents, photos, databases, save games and other important data was encrypted.
Data recovery the necessary decryption tool. To get the decryption tool, should send an email to:
JohnnieWalker@firemail.cc
Letter must include Your personal ID (see the beginning of this document).
In the proof we have decryption tool, you can send us 1 file for test decryption.
Next, you need to pay for the decryption tool.
In response letter You will receive the address of Bitcoin wallet which you need to perform the transfer of funds.

Authors of Scarab Walker say that you can send them one test file for quick decryption, but it might be the only file that you get back. They are still demanding you to pay for the full data decryption. You cannot be sure that they do what they say. In that case, we do not recommend to pay them anything.

This key possibly can help to decrypt your remaining files and is created individually to each victim. However, we do not recommend to trust the cybercriminals. These people might disappear after the payment is complete. It’s better to focus on Scarab-Walker removal and try alternative methods for data recovery.

It’s important to remove Scarab-Walker because when it is still on the computer decryption of your files is impossible even if you have data backups. As soon as you connect an external or cloud storage, the virus might affect documents there immediately.

We want to point out that you should not try to get rid of the crypto-virus manually. This is a complicated task that requires stopping and terminating malicious processes that might be hidden under legit system names. So, we recommend using reputable tools, such as Reimage or Malwarebytes Anti Malware for the effective Scarab- Walker removal.

Beware of the suspicious email attachments – they might include ransomware payload

When getting a lot of emails, you often can miss one or two of spam emails. It is essential that you delete them without reading or checking those suspicious attachments. You can get malware from these or trojan virus that opens up a backdoor to other infections like ransomware. That can cause a threat to your computer system.

Malware researchers from Virusi.hr[3] informs that malicious spam emails might be not the only method used for ransomware distribution. These infections are spreading through various questionable PUPs and fake software updates. You should check what you are downloading to avoid data loss.

For ransomware prevention, it is also recommended to have anti-virus and anti-spyware apps. Update them frequently and run system scans to make sure that any cyber infection is not residing on your device.

Remove Scarab-Walker from your computer as soon as you can to prevent more damage

We recommend Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus and Malwarebytes Anti Malware for proper system scan and Scarab-Walker removal. Keep in mind that it’s just a suggestion. If you prefer other anti-malware tools, feel free to use them. But don’t forget to update it first!

However, it might not be as easy to remove Scarab-Walker as it may seem at first. Such cyber threats can block security tools. For this reason, you need to extra steps and disable the virus first. There is a removal guide below that can help you to detect and delete this ransomware for good.

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Compatible with Microsoft Windows Compatible with OS X
What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Scarab-Walker ransomware. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
Press mentions on Reimage

To remove Scarab-Walker virus, follow these steps:

Remove Scarab-Walker using Safe Mode with Networking

If Scarab-Walker malware blocks anti-malware tools, follow these steps to disable the virus:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Scarab-Walker

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Scarab-Walker removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Scarab-Walker using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Scarab-Walker. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Scarab-Walker removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Scarab-Walker from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Scarab-Walker, you can use several methods to restore them:

Data Recovery Pro can help to restore encrypted files

This tool is designed to recover deleted or corrupted files, so it might be useful after ransomware attack too.

Windows Previous Versions feature helps for individual file recovery

If System Restore was enabled on Windows before Scarab Walker ransomware attack, you can follow these steps to copy the most important individual files.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer helps if Shadow Volume Copies were not deleted

This tool is created to recover needed files from Shadow Volume Copies:

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Scarab-Walker decryptor is not available

Scarab ransomware and its versions still cannot be decrypted for free. However, we recommend remain patient and hope for the best.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Scarab-Walker and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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References