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Remove (Removal Instructions)

removal by Lucia Danes - - | Type: Browser hijacker

All you need to know about virus:

Questions about

If you use a computer on a daily basis, you for sure use one or another web search engine. However, if you ever come across search engine, you should not even consider an idea of using it. This search engine can suddenly take the place of your homepage in Google Chrome, Mozilla Firefox, Safari, and other web browsers, and also be set as a default search engine. If it has appeared in your browser, it indicates that your computer has been hijacked by browser hijacker. This hijacker is known among security researchers as a potentially unwanted program (PUP), that targets Mac users. Without asking user’s permission, it changes browser settings in order to promote the search engine that was mentioned before and attempts to convince the computer user to use it. If the user fails to identify a browser hijacker, he/she might start using this search engine, thinking that it is a legitimate one. However, it doesn’t take long to notice that this search engine acts suspicious and that it is not possible to change browser settings in the usual manner. hijack

The indicated search engine presents regular search results, so at the first sight, nothing seems suspicious. However, if the user starts clicking on them in order to visit particular websites, strange things start to happen. The user might notice that these search results open websites that are not related to the search term that the user has entered, or that they trigger pop-ups and new tabs with promotional content. Not only such occurrences are unpleasant and annoying, but they can lead to security-related problems as well. These redirects might direct you to insecure web pages, so be cautious. If you ever encounter an offer to participate in a lottery or giveaway, avoid providing your personal information. What is more, it is essential to avoid installing any unknown programs or software updates from such ads and unknown websites, as they can be dangerous. If you are not satisfied with these redirects and if you would like to get rid of them, remove from your computer. If you are not looking for a manual removal guide, you should run a powerful anti-malware software and let it scan your PC system for you. If you do not have such program, download Reimage Reimage Cleaner Intego software.

How does this program spread over the Internet?

Although this possibly dangerous program has an official web page, you won’t find a download link on it. It is so because this shady piece of software is distributed via “bundling” technique, or, in other words, alongside freeware and shareware. Many people do not realize how dangerous it is to install free programs in a rush, and as a result, they install various adware, browser hijackers, and other useless programs unintentionally. Now, let us explain how you can protect your computer from PUPs.

When you install any type of a computer program, remember that it can be bundled with some additional apps you might not be willing to install. To check whether it has some additions or not, open Custom or Advanced settings. If after selecting these options the menu expands and provides a list of “recommended” downloads, deselect them all. Then continue and finish the installation of your preferred software.

How to remove

So you have already installed virus, and now you wonder how you can remove it. As we have stated before, you can go the easy way and use the anti-malware program. Alternatively, if you are ready to spend some more time, you can follow these removal instructions and delete this hijacker by yourself.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Erase from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Delete from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Get rid of from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Eliminate from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Remove from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Lucia Danes
Lucia Danes - Virus researcher

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  1. scenekiddo says:
    July 27th, 2016 at 9:23 am

    I have no clue how did this virus land on my pc.

  2. agness87 says:
    July 27th, 2016 at 9:24 am

    I hate this search engine. I cant remove it from my browser. It seems that automatic removal option is the only way to get rid of this virus…

  3. Margharetta says:
    July 27th, 2016 at 9:25 am

    Thank you for helping me improve the performance of my Mac. My browser shut down a few times unexpectedly while it was controlled by this hijacker!

  4. StepUp says:
    July 27th, 2016 at 9:26 am

    How did it even hijack.. MY MAC? I am shocked, really

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