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Www.search-story.com. How to remove? (Uninstall guide)

removal by Ugnius Kiguolis - - | Type: Browser hijacker

www.search-story.com — a browser hijacker that diminishes your online search experience

www.search-story.com virus
www.search-story.com is a shady website that is used for redirecting
 

www.search-story.com is a shady website that is used for redirecting users' search queries to questionable search engines, such as searchhub.azurewebsites.net. It spreads as a browser hijacker in a software bundle and people usually install it unknowingly. Once this potentially unwanted program gets inside, it modifies Explorer, Firefox or Chrome web browsers and starts controlling user's activities online. 

Name www.search-story.com
Type Browser hijacker
Affected browsers Internet Explorer, Google Chrome, Mozilla Firefox
Symptoms Redirects to other websites, advertisements, changed browser settings
Distribution Insecure software installs, freeware bundles
Danger level Low. It makes changes to browser settings, but not PC system
Removal Best tool for Search-story.com removal is Reimage

The main task Search-story.com virus is to alter browser's settings in a way that users be unable to set their preferred homepage and built-in search engine. The hijacker sets it domain to redirect people to the suspicious search results page. According to the research data, among legitimate and organic links, you might find sponsored ones that barely have something in common with the information you are looking for.

Nevertheless, Search Story usually arrives on the device and hijacks web browsers silently; it's impossible to overlook its existence. These symptoms can be noticed after the infection:

  • changed web browser’s default homepage;
  • search provider set to www.search-story.com;
  • the new tab is automatically adjusted to this page too;
  • redirects to suspicious websites;
  • an increased amount of advertisement content;
  • questionable toolbars, extensions, and add-ons[1] on your browser.

These symptoms are frustrating enough for people, so they want to proceed with www.search-story.com removal. Although, the big issue with these browser hijackers is data tracking. The developer noted that this information is shared with third-party[2] companies. This information that PUP has access to is non-identifiable, but the fact is disturbing. This information is stated in their privacy policy:

We may at times provide information about you to third parties to provide various services on our behalf, such as serving advertisements, conducting contests or surveys, performing analyses of our user demographics, shipping of goods or services, and user relationship management. We will only share information about you that is necessary for the third party to provide the requested service. These companies are prohibited from retaining, sharing, storing or using your personally identifiable information for any secondary purposes.

The program can see your web browsing habits, most searched and viewed sites, your location and internet provider. However, Avirus.hu[3] specialists note that this information is not personal, but it helps virus developers and their partners to create commercial content that fills your browser window and keeps you from pleasant browsing. Remove Search-story.com as soon as possible because this program can collect more and more information about you in time. This makes those ads more intrusive and more often appearing on your screen.

The best way to remove Search Story hijacker from your computer is with anti-malware tools like Reimage. Using professional tools ensures you that no traces of infection is left behind. PUPs can come with additional programs, and those extensions on your browser are no good. It is time-consuming, so you better rely on trustful software. However, if you still want to do this job manually, follow the steps below.

Paying attention to the installation of free programs helps to avoid PUPs

Browser hijackers cannot get into the device manually. They need help and various free programs usually assist them. However, it's an absolutely legitimate practice. The problem is that users barely pay attention to the installation of freeware and shareware. 

When installing free programs, you have to use trusted sources, such as publisher's or developer's website. If you choose p2p networks or download tools from dubious sites, you can get additional programs or even malware. However, downloading an app from the official website is not enough. You have to use correct installation settings.

By choosing Advanced or Custom options during installation, you can avoid installation of the “optional” applications. This step helps you to see every file that can be installed and de-select unwanted programs from the list. This way you download and install only the tools you need. Keep in mind that Quick or Standard settings do not have this feature, so you give indirect permission to install the whole software package.

Get rid of www.search-story.com and say goodbye to unwanted redirects

To remove www.search-story.com, you need to use professional tools because it is the best way for virus elimination. The most important thing when dealing with browser hijackers is that these programs can carry a lot of additional threats, so you need to find and delete everything. If you try to do this yourself, it might take a lot of time and be not helpful in the end.

You better trust certified programs for Search-story.com removal. We can recommend a few, and you can find them below. For those, who are willing to terminate the hijacker manually, we have provided detailed guide too. However, if redirects to the shady sites reappear, you'd better run a full system scan with anti-malware software.

You can remove www.search-story.com automatically with a help of one of these programs: Reimage, Malwarebytes Malwarebytes, Plumbytes Anti-MalwareNorton Internet Security. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove www.search-story.com you agree to our privacy policy and agreement of use.
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Compatible with Microsoft Windows Compatible with OS X
What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall www.search-story.com. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
Press mentions on Reimage
Alternate Software
Plumbytes Anti-Malware
We have tested Plumbytes Anti-Malware's efficiency in removing www.search-story.com (2018-06-18)
Malwarebytes
We have tested Malwarebytes's efficiency in removing www.search-story.com (2018-06-18)
Hitman Pro
We have tested Hitman Pro's efficiency in removing www.search-story.com (2018-06-18)
Malwarebytes
We have tested Malwarebytes's efficiency in removing www.search-story.com (2018-06-18)

To remove www.search-story.com, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate www.search-story.com from Windows systems

www.search-story.com can be removed from Windows manually. For that, you need to follow these steps:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall www.search-story.com and related programs
    Here, look for www.search-story.com or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove www.search-story.com from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete www.search-story.com from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for www.search-story.com or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall www.search-story.com from Internet Explorer (IE)

Follow the following guide to remove a browser hijacker form IE:

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for www.search-story.com and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete www.search-story.com removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of www.search-story.com from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, www.search-story.com should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase www.search-story.com from Mozilla Firefox (FF)

Eliminate www.search-story.com from Firefox browser by following these steps:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select www.search-story.com and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete www.search-story.com removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove www.search-story.com from Google Chrome

Hijacker's removal guide for Google Chrome includes a full reset of this browser. You should also eliminate questionable browser add-ons:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select www.search-story.com and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete www.search-story.com removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate www.search-story.com from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for www.search-story.com or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by www.search-story.com, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete www.search-story.com removal process. Select all options and click on 'Reset' button

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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