Skeleton-Key, Skeleton Key: what it is and how to remove it
Skeleton Key is a Trojan that mainly attacks corporate networks by bypassing the Active Directory authentication systems, as it abuses the single-factor authentication function. In other words, those who use a single password to access their Windows machines connected to a network are in particular danger of being infected with Skeleton Key malware.
Facts checked October 6, 2026. Removal steps tested on Windows 11 (26H2) and checked against Microsoft's and the browser makers' current documentation. Sections marked as our earlier report are the original text: they describe the threat as it was then and have not been reviewed since. The 2026 status, the removal steps and the questions are current.
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Skeleton-Key, Skeleton Key: summary
| Name | Skeleton-Key, Skeleton Key |
|---|---|
| Type | Malware, Trojan, keylogger |
| Intrusion | hackers use domain administrator credentials as a primary infection vector; alternatively, the virus can be deployed with the help of an already installed malware |
| Malware sample | Security researchers analyzed Skeleton Key sample that was named ole64.dll |
| Other elated files | ole.dll, .msuta64.dll |
| Systems affected | 64-bit Windows versions only |
| Removal | Scan the PC with security software to find and remove the malware and anything installed with it. Fortect scans Windows for malware and repairs the system files and settings it damaged. Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free. |
Show 9 more facts
| Associated risks | Loss of personal data, identity theft, loss of intellectual property, financial losses, infiltration of other malware |
|---|---|
| Detection names | No Microsoft detection name is known |
| Distribution | Not recorded in the old report |
| Damage | Not recorded in the old report |
| Symptoms | An unknown process in Task Manager |
| Evidence | 4 write-ups by security sites; details still limited |
| File name | ole64.dll |
| First seen | 12 December 2019 |
| Facts checked | 6 October 2026 |
What Skeleton-Key, Skeleton Key does
From our report of Dec 2019 · not reviewed since
Organisations should protect their networks accordingly
Security researchers reported that Skeleton Key needs to be familiar with the environment where the target computers are located.
For example, a malicious employee who was bribed or contacted by hackers could access corporate computers and infect them with malware. Unfortunately, the key characteristic of the infection is stealth, and one person who is not fair is enough to compromise an entire network and compromise even the most sensitive corporate data.
Thus, security researchers advise to take countermeasures to prevent data-stealers:
- Implement multi-factor authentication methods for regular computer access, as well as remote email services and the VPN;
- Security personnel should conduct audits that check from unexpected appearance of PsExec.exe, rundll32.exe and process arguments similar to NTLM hashes;
- Protecting their networks with comprehensive security solutions;
- Ensuring integrity of the employees by conducting security training sessions.

From our report of Dec 2019 · not reviewed since
More from our earlier report on Skeleton-Key, Skeleton Key
- Get rid of the infection by using the most up-to-date anti-malware software such as or
- can be used to fix virus damage
What Skeleton-Key, Skeleton Key collects and where it sends it
From our report of Dec 2019 · not reviewed since
Skeleton Key is a Trojan that mainly attacks corporate networks by bypassing the Active Directory authentication systems, as it abuses the single-factor authentication function.
In other words, those who use a single password to access their Windows machines connected to a network are in particular danger of being infected with Skeleton Key malware. The malicious actors behind the malware strain can simply use any password and log in as any user, all while not impacting the access of other users connected to the same network.
As soon as the Skeleton-Key virus is installed, it gains access to systems' e-mail and the VPN services and starts harvesting information on the infected device. In such a way, users' passwords, credit card information, and other sensitive data can be easily compromised.
The best way to protect yourself from Skeleton-Key malware is to enable two-factor authentication instead of using a simple password for computer protection. Luckily, Skeleton Key is relatively flawed, so its prevalence is limited.
While Skeleton Key is a relatively primitive piece of malware and has shortcomings, its infection on the system could be devastating due to excessive information gathering, and numerous companies could face significant monetary and intellectual property losses due to it. Those infected should immediately remove Skeleton Key Trojan from their computes and networks immediately using the most up-to-date security software.
Unlike most of the modern-day malware, Skeleton Key infection requires an already compromised machine or access on the network via a malicious employer. In other cases, the Trojan can be deployed with the help of already installed malware. The analysis performed by Dell Secureworks researchers concluded that Skeleton-Key needs to be familiar with the environment before the intrusion. Hackers need to have access to:
Once deployed, the Skeleton Key virus inserts the malicious ole64.dll file into WINDOWS\system32\ directory and uses PsExec utility to launch itself remotely. Hacker's password is generated in an NTLM format rather than plain text, allowing him/her to log in as any user on the network and then move laterally. After the intrusion, the malicious DLL file is deleted from the machine.
Skeleton Key weaknesses include its inability to infect 32-bit-based Windows systems and Windows server versions beginning 2012, as well as not monitoring network traffic on the host. Additionally, one of the main downfalls of the malware is that it needs to be reinstalled each time the server is rebooted in order to perform operations on the host.
According to researchers, malicious actors managed to infect multiple organizations with Skeleton Key. While the infection is relatively old, it can still be used by hackers and might also be improved to include more functions.
For Skeleton Key removal, victims need to install anti-malware software which could detect the malicious DLL file as well as its code injections into the LSASS process's memory. In the case of system malfunctions post-removal, users should scan their machines with .
- memory of another server on the network
- targeted domain controllers
- domain administrators' workstations


How to check the PC for Skeleton-Key, Skeleton Key
- File:
ole64.dll
How to remove Skeleton-Key, Skeleton Key
Remove the keylogger first, then change every password typed on this PC since the infection, from another device.
Step 1: Check where ole64.dll runs from and stop it
In Task Manager (Ctrl + Shift + Esc) find
ole64.dllon Processes, right-click it and choose Open file location before ending anything.Windows' own files live in
C:\Windows\System32; the same name in%AppData%, %Temp% or C:\Users\Public is an impostor. If the folder is wrong, right-click the process again, choose End task and delete the file.If it starts again within seconds, a task or another process restarts it, so run the scan step in Safe Mode. Task Manager works the same in Windows 11 and Windows 10.
Full procedure with screenshots: Close a frozen app (Task Manager, Force Quit) On uGetFix
Step 2: Remove it from startup
Press Ctrl + Shift + Esc to open Task Manager and select Startup apps (Windows 11) or the Startup tab (Windows 10). Disable entries you do not recognise, especially ones with no publisher or with a name that copies a Windows component.
Right-click an entry and choose Open file location to see where it runs from: programs in
%AppData%or%Temp%deserve a closer look. Some entries are not listed there but in the registry Run keys, which the procedure below shows how to check.Full procedure with screenshots: Stop apps from opening at startup On uGetFix
Step 3: Delete scheduled tasks that bring it back
Programs like Skeleton-Key, Skeleton Key add a scheduled task so they return after an uninstall or reopen a page at every sign-in. Start Task Scheduler, open Task Scheduler Library and sort by Last Run Time to see what ran recently.
On the Actions tab, a program in a user folder, a script or a web address is a warning sign; right-click such a task and choose Delete.
Tasks with names copying Google, Edge or Windows updaters but pointing to an odd folder are typical. The tool looks the same in Windows 11 and Windows 10.

Windows 11: Task Scheduler Library, the task selected, the Actions tab shows the file it runs. Full procedure with screenshots: Remove what malware leaves behind in Windows
Step 4: Scan the PC, then run the offline scan
A scan finds the parts of Skeleton-Key, Skeleton Key that the manual steps cannot see. In Windows Security > Virus & threat protection > Scan options, start a Full scan and quarantine what it reports.
Follow it with Microsoft Defender Antivirus (offline scan) > Scan now, which restarts the PC and checks the disk while Windows and the malware are not running.
It takes about 15 minutes and works the same in Windows 11 and Windows 10. If either scan finds something, run the full scan again after removal until it comes back clean.

Windows 11: Windows Security > Virus & threat protection > Scan options. Full procedure with screenshots: Run a Microsoft Defender Offline scan
Step 5: Change passwords from another device and sign out other sessions
Skeleton-Key, Skeleton Key can copy saved passwords, cookies and session tokens and send them out in seconds, so cleaning the PC does not undo the theft.
Change your passwords on a device that was never infected, starting with the e-mail account, since every other reset goes through it. On each account, end all other sessions and check the recovery e-mail, phone number and forwarding rules.
Then turn on two-step verification. Sign in on the Windows 11 or Windows 10 PC again only after the offline scan is clean.
Full procedure with screenshots: Turn on two-step verification / secure a hacked account
Instructions for each browser and system
The detailed steps for every browser and system this guide covers. Open the one you use.
Manual removal using Safe Mode
Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.
Step 1. Access Safe Mode with Networking
Manual malware removal should be best performed in the Safe Mode environment.
Windows 7 / Vista / XP
- Click Start > Shutdown > Restart > OK.
- When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. - it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
- Select Safe Mode with Networking from the list.

Windows 10 / Windows 8
- Right-click on Start button and select Settings.

- Scroll down to pick Update & Security.

- On the left side of the window, pick Recovery.
- Now scroll down to find Advanced Startup section.
- Click Restart now.

- Select Troubleshoot.
- Go to Advanced options.

- Select Startup Settings.

- Press Restart.
- Now press 5 or click 5) Enable Safe Mode with Networking.

Step 2. Shut down suspicious processes
Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:
- Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
- Click on More details.

- Scroll down to Background processes section, and look for anything suspicious.
- Right-click and select Open file location.

- Go back to the process, right-click and pick End Task.

- Delete the contents of the malicious folder.
Step 3. Check program Startup
- Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
- Go to Startup tab.
- Right-click on the suspicious program and pick Disable.

Step 4. Delete virus files
Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:
- Type in Disk Cleanup in Windows search and press Enter.

- Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
- Scroll through the Files to delete list and select the following:
Temporary Internet Files
Downloads
Recycle Bin
Temporary files - Pick Clean up system files.

- You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):
%AppData%
%LocalAppData%
%ProgramData%
%WinDir%
After you are finished, reboot the PC in normal mode.
Choose a proper web browser and improve your safety with a VPN tool
Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online.
One of the basic means to add a layer of security - choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features.
However, if you want true anonymity, we suggest you employ a powerful VPN - it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.
Lost your files? Use data recovery software
While some files located on any computer are replaceable or useless, others can be extremely valuable.
Family photos, work documents, school projects - these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur:
- power cuts
- Blue Screen of Death errors
- hardware failures
- crypto-malware attack
- even accidental deletion
To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, can be your only hope to retrieve your invaluable files.
From our report of Dec 2019 · not reviewed since
Skeleton Key virus removal
Skeleton Key removal can be a real challenge as it deletes its main executable file post-infection and barely leaves any traces.
However, finding these traces manually can only be done by professional IT experts. Most of the modern-day solutions should be able to track and detect the initial .dll file and even stop its further expansion. Nevertheless, for Skeleton-Key removal, users should employ anti-malware software and run a full system scan.
Note that in some cases, Skeleton key virus might not be the only threat residing on the system, as often happens with Trojans. Therefore, it is possible that anti-malware software might be stopped by those threats in the first place. If that happens, users should access Safe Mode with Networking and perform a full system scan from there.
[GI=method-1]Go to Windows' Safe Mode with Networking to enable security software to work properly and remove Skeleton Key, as well as other malware:
Questions about Skeleton-Key, Skeleton Key
Is ole64.dll a virus?
The name ole64.dll is not enough to say. Malware often uses technical-sounding names, and harmless updaters often use odd ones. Check three things:
- the folder the file runs from
- the Digital Signatures tab in its properties
- the program that starts it (Startup apps, Task Scheduler or services)
A signed file from a company whose product you use is almost certainly fine. An unsigned file in a user folder that no installed program explains should be removed, and the PC scanned with Microsoft Defender in offline mode.
Can I end ole64.dll in Task Manager?
Ending an unknown process is safe in the sense that Windows will warn you before you close anything critical, and a restart brings back whatever Windows needs. Ending ole64.dll will not remove it, though: if a task or startup entry launches it, it returns at the next sign-in.
Use ending the process as a test. If something important stops working, it belonged to a program you use. If nothing changes and it comes back by itself, find and disable its starter, delete the file and scan the PC.
I deleted ole64.dll. Am I safe now?
Your PC may be, but your accounts are not yet. Deleting ole64.dll stops Skeleton-Key, Skeleton Key from running again, if nothing else on the PC restarts it, yet it does nothing about data that was already collected and sent.
Run the offline scan to make sure no other component or second payload remains. Then change passwords from a clean device, sign out of all sessions, move crypto and turn on two-step verification. Those steps, not the deletion, are what protect you from the stolen data.
Who should I tell about Skeleton-Key, Skeleton Key?
Start with the companies that can act quickly:
- your bank
- card issuer and payment services if money is involved
- crypto exchanges if coins were moved
- the providers of any account that was taken over
Each has a fraud or account-recovery process. Then file a police or national cybercrime report if you lost money or your identity was misused. If the PC is used for work, tell your employer's IT team, because work accounts and data may be affected as well.
Which stealer caused Skeleton-Key, Skeleton Key?
It has not been identified. People who reported Skeleton-Key, Skeleton Key saw an unfamiliar process called ole64.dll in Task Manager, but without the file that caused it, nobody can tell which stealer family was involved. Several families are sold to many criminals at once, and they produce the same result.
If you still have the program or archive you downloaded before this started, keep it unopened; a scan or an upload to a multi-engine scanner can reveal the family. Whatever it was, the steps are the same:
- secure accounts from another device
- scan the PC offline
- remove the download that carried it
Can I get back what Skeleton-Key, Skeleton Key took?
Accounts, usually yes; money, sometimes. Most services restore an account through their recovery process if you act quickly and still control the e-mail address. Card payments can often be disputed with the bank.
Crypto sent after an unfamiliar process called ole64.dll in Task Manager is much harder, because transactions cannot be reversed; report it to the exchange the funds went to and to the police, with the wallet addresses and times.
Do not answer offers from "recovery services" that contact you; they are a common second scam aimed at people who just lost funds.
Will changing my password stop Skeleton-Key, Skeleton Key?
Only part of it. A new password blocks logins with the old one, but stolen session cookies can keep an attacker signed in until you choose to sign out of all sessions.
If the program behind an unfamiliar process called ole64.dll in Task Manager is still on the PC, it can also steal the new password as you type it. So the order is: clean device for the changes, sign out everywhere, two-step verification on, then clean or reset the affected PC before using it for anything important again.
I have two-step verification. Am I protected?
Partly. Two-step verification stops an attacker who has only your password. But stealers also take session cookies, which represent a login that already passed the second step.
With a cookie, an attacker can open the account until the session expires or you sign out of all devices. So, after an infection, end all sessions as well as changing passwords.
Passkeys and hardware security keys resist phishing better, but a stolen session still needs to be ended. Review trusted devices and remove any you do not recognise.
Nothing has happened yet. Do I still need to change passwords?
Yes. Stolen logs are often sorted and sold before anyone uses them, so the quiet period can last weeks.
The criminals look for the most valuable accounts first, usually crypto, banking and e-mail, and may only reach yours later. Changing passwords and ending sessions now makes the copy worthless whenever it is used.
It takes an evening. Start with e-mail, then money, then everything else saved in the browser, and turn on two-step verification as you go. Watch for login alerts over the following months.
Will Fortect remove Skeleton-Key, Skeleton Key?
Fortect scans Windows for malware and unwanted programs and repairs the system files and settings they change, and its free scan shows what it finds on your PC before you decide anything.
For Skeleton-Key, Skeleton Key, follow the plan above as well: the browser steps take back permissions and settings that no scanner treats as a threat, and uninstalling the program that brought it removes the source.
Run Microsoft Defender's full scan and, if anything was found, its offline scan as a second opinion. If the symptoms are gone after the plan and both scans are clean, there is nothing more to do.
Sources
- Secureworks: Skeleton Key Malware Analysis (read October 6, 2026)
- ITProToday: PsExec (read October 6, 2026)
- Searchsecurity: multifactor authentication (MFA) (read October 6, 2026)
- FTC: How to recognize, remove and avoid malware (read October 6, 2026)
- Microsoft Learn: Microsoft Defender Offline (read October 6, 2026)