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Remove Sleepshadow.com (Removal Instructions) - Improved Guide

removal by Ugnius Kiguolis - - | Type: Stealing programs

Sleepshadow – a browser hijacker which has been targeting Mac OS X to start continuous redirects to sponsored websites

Sleepshadow.com hijack

Sleepshadow is a PUP[1] which modifies web browsers' settings that can be reversed to their previous state only when the hijack[2] is eliminated. The main page, search provider, and new tab section are usually set to Search.Sleepshadow.com. Additionally, users are forced to use this search provider each time they enter a search request. This program can easily get into your system secretly because of the bundling technique used by its developers. Beware that they have been actively promoting their Removal tool to “help” users get rid of this browser hijacker which we do NOT recommend installing because of the possibility to get more viruses on your PC system.

Name Sleepshadow.com
Type Browser hijacker
Browsers affected Safari, Google Chrome, Mozilla Firefox, IE, and others.
Distribution methods Software bundles, misleading pop-ups, secondary installers, etc.
Prevention techniques Avoiding suspicious sites, using only original installers, installing a trustworthy antivirus program 
The main purpose To gain profit from naive users
Elimination Use ReimageIntego to uninstall the browser hijacker. Do NOT install the recommended Sleepshadow removal tool!

The most disturbing fact related to Sleepshadow virus is that it might provide misleading results. After collecting non-personal details about their users, developers set browsing-related content (usually ads and in-text links) which are displayed among the user's search results. No matter it may seem that they are decreasing the quality of your browsing experience, they can also redirect you to the malware-filled website. These ads are typically used for the pay-per-click revenue scheme. 

The browser hijacker is typically collecting this kind of data:

  • visited pages;
  • clicked links and ads;
  • the computer's IP address;
  • its location;
  • bookmarks' list;
  • etc.

Such activity is revealed in the Privacy Policy. Additionally, the company is warning its users about data sharing activity:

We may share non-personally identifiable information with third parties, when this is required in order to provide, maintain or improve the Sleepshadow operation and services. We may NOT share personally identifiable information with any third party, except in an aggregated and/or statistical form. 

As you can see, the system's hijack can lead you to various problems that are mostly used to generate revenue. To avoid troubles caused by this browser hijacker, you should remove Sleepshadow from your browser and the whole PC system. You can do it very easily by downloading and installing an anti-malware tool. We recommend using ReimageIntego which will guarantee you a quick and safe elimination process.

If you want to perform the Sleepshadow.com removal without additional tools, use steps provided at the end of this post. Better not waste time until your system is overloaded by various intrusive ads, and get rid of the infection as soon as you noticed it on your browser. 

Sleepshadow.com PUPSearch.Sleepshadow.com is a potentially unwanted search engine which modifies the browser's settings and forces the victim to use the new fake search engine each time the infected browser is launched.

Browser hijackers are spread using a few main ways

According to professional tech experts,[3] PUPs such as browser hijackers usually invade the system by using a stealth method called bundling. However, there is a wide list of methods used to spread these PUPs:

  • Software bundles. If you like downloading free software, you might face an infiltration of unwanted components. Make sure you double check the included components before downloading it to your computer;
  • Official website. A browser-hijacking application can be downloaded straight from its official site where it is advertised as an exclusive app. Before you fall for its promises, make sure you read reviews and comments of other PC users;
  • Third-party installers. As these things are provided by secondary sources, they can also contain harmful content;
  • Various dubious pages and links. If you like clicking on everything you see, beware that you might click on something malicious one day;

As you can see, the danger is everywhere, and that is the main reason why it is so important to know, how to avoid such harmful apps on your computer:

  • To prevent bundles, get your software only from trusted sources. If you still decide to download it from third-party sites, select only Custom/Advanced installation settings and carefully look through all pre-checked check marks to deselect unwanted components;
  • Avoid suspicious-looking websites, intrusive ads. If you encounter such content, be wise and close it immediately for harmful programs not to spread;
  • Nothing can be avoided with all 100%. Even if you are a careful person which does browsing activity with big responsibility, a threat might be capable of sneaking in your PC anyway. In case to notice if that happens, install an antivirus. Make sure you do regular updates and it will inform you if any infections are doing damage to your computer system.

To get rid of Sleepshadow, take care of its components

To remove Search.Sleepshadow.com from your web browsers, you need to take the required actions. First of all, you need to get rid of all suspicious and unknown browser extensions, add-ons and other apps. The guide given below will guide you thru this process. However, don't forget to reset your affected websites as well to delete the search engine related to this hijacker.

If you want to proceed with the automatic Sleepshadow removal, you will need to download and install anti-malware. This method will help you eliminate the cyberthreat with each of its components with only one click. However, resetting Chrome, Firefox, Edge, IE, and other browsers is still recommended.

In the end, we strongly recommend staying away from browser hijackers as their main task is to redirect you to the needed websites. 

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Sleepshadow.com, follow these steps:

Remove Sleepshadow.com from Windows systems

To remove Sleepshadow.com from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Sleepshadow.com (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Eliminate Sleepshadow.com from Mac OS X system

To eliminate the browser hijacker from Mac OS X, follow this guide:

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Sleepshadow.com from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Sleepshadow.com-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Sleepshadow.com, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Sleepshadow.com and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Sleepshadow.com-related entries.Uninstall from Mac 2

Delete Sleepshadow.com from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Sleepshadow.com and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Sleepshadow.com removal.Reset Internet Explorer

Get rid of Sleepshadow.com from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Sleepshadow.com-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Uninstall Sleepshadow.com from Mozilla Firefox (FF)

If such PUP has occupied your Mozilla Firefox browser, manage to look through the following steps:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Sleepshadow.com and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Sleepshadow.com did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Sleepshadow.com removal.Reset Firefox 2

Erase Sleepshadow.com from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Sleepshadow.com by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Sleepshadow.com-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Sleepshadow.com removal.Reset Chrome 2

Remove Sleepshadow.com from Safari

IGet rid of Search.SleepShadow.com from Safari browser by using these steps:

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Sleepshadow.com and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of Sleepshadow.com registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.

 

Lost your files? Use data recovery software

While some files located on any computer are replaceable or useless, others can be extremely valuable. Family photos, work documents, school projects – these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur: power cuts, Blue Screen of Death errors, hardware failures, crypto-malware attack, or even accidental deletion.

To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, Data Recovery Pro can be your only hope to retrieve your invaluable files.

About the author
Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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