ads (scam) - Free Guide ads Removal Guide

What is ads? alerts show fake information about virus infections allegedly found on users' PCs is a fake website created by scammers to fool users into downloading potentially malicious software is a malicious website you may come across accidentally – usually, links from other high-risk websites cause redirects to it. It is not an accident that Norton's name dominates all the pop-up messages, as scammers simply mimic logos, window formatting, and other aspects of the legitimate software/website. However, nothing about this scheme is real, and the real goal of cybercriminals behind it is to profit from advertising revenue.

In order to make the scam more believable, crooks employ scare tactics – they claim that the system has been infected with several viruses and that it needs to be cleaned immediately. Of course, they offer the “solution” straight away and redirect users to the purchase page for the anti-virus software.

Do not enter any additional websites, accept push notifications and most importantly, never download any software from or other websites it links you to. If you did, we recommend you check your system as per the instructions below, although an adware[1] check is recommended regardless if the latter statement applies to you.

Type Scam, phishing, redirect, adware
Operation Shows fake messages about virus infections, allegedly coming from Norton security software, and claims that the license of anti-malware has expired and needs to be renewed in order to fix the issue
Distribution Redirects from other malicious websites, adware
Risks Users may get infected with potentially unwanted or malicious software, provide their personal details to cybercriminals or suffer from financial losses
Removal Check your system with SpyHunter 5Combo Cleaner security software to ensure no adware or malware is running in the background
Other tips Third parties can employ cookies to continue tracking your online activities, so we recommended clearing browser caches and other leftover PUP files with FortectIntego

The scam message you should never interact with

Fear is one of the most common human emotions abused in social engineering[2] schemes online. Users who are not particularly savvy with computers are especially susceptible to online fraud – cybercriminals prey on those people, unfortunately. The scam scheme starts with the way users are presented with the fake page.

Usually, people are redirected to from some other websites, such as peer-to-peer networks, illegal video streaming platforms, or even hacked sites. Avoiding such places could also greatly reduce the risk of being redirected to such sites, so beware.

Once redirected, users are bombarded with numerous pop-ups that look just like a security scan. During this brief time, users are shown triggers of the alleged virus detections and, unsurprisingly, the “results” come up with the following information:

Your PC is infected with 5 viruses!
Your Norton Subscription Has Expired!
Renew now to keep your pc protected.
If your PC is unprotected, it is at risk for viruses and other malware.

Some users might get frightened and believe that their systems are actually infected, especially when they see that a reputable name in the cybersecurity industry is claiming that. However, one could quickly see deception here:

  • URL has nothing to do with any legitimate/official website of the said vendors;
  • There is no way a website could identify whether or not your system is infected – only a reputable security program installed on your system could do so;
  • No reputable anti-malware would detect viruses and then ask you to purchase a license to remove them. virusRedirects to and presence of intrusive ads may indicate adware infection

We have seen a rise in websites that propagate scams of identical content –,, and are just a few examples that use names of Norton or McAfee to sell software illegally. Keep in mind that none of these vendors have anything to do with this scam.

Is my device infected?

There is no definitive answer whether your system is secure 100%, but one thing is clear – the results shown within the scam pop-up are absolutely fake, and you should not believe them. However, there is always a chance that adware installed on your device is redirecting you to phishing pages and exposing you to intrusive ads, so if you are suffering from these symptoms, you should immediately take action and check your system.

1. Uninstall potentially unwanted applications from the system

Before you proceed with these steps, it is important to note that you can remove all the malicious software from your device by simply scanning it with SpyHunter 5Combo Cleaner or Malwarebytes security software. This is especially useful if you are not quite sure which apps are meant to be installed on your system and which ones shouldn't.


  • Enter Control Panel into the Windows search box and hit Enter or click on the search result.
  • Under Programs, select Uninstall a program.Uninstall from Windows 1
  • From the list, find the entry of the suspicious program.
  • Right-click on the application and select Uninstall.
  • If User Account Control shows up, click Yes.
  • Wait till uninstallation process is complete and click OK.Uninstall from Windows 2


While moving apps into Trash is how you usually delete most normal applications, adware tends to create additional files for persistence. Thus, you should look for .plist and other files that could be related to the virus. If you are not sure, skip this step entirely.

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files.

2. Clear your browsers

Adware could also be installed as a browser add-on. In order to get rid of malicious ones, simply click the “Extensions” button (usually located next to the URL bar/settings menu) and uninstall everything suspicious.

After that, you should make sure that your device is cleaned from cookies,[3] web beacons, and other trackers. You could do that quickly with and effectively with FortectIntego, although a manual solution is also available:

Google Chrome

  • Click on Menu and pick Settings.
  • Under Privacy and security, select Clear browsing data.
  • Select Browsing history, Cookies and other site data, as well as Cached images and files.
  • Click Clear data.Clear cache and web data from Chrome

Mozilla Firefox

  • Click Menu and pick Options.
  • Go to Privacy & Security section.
  • Scroll down to locate Cookies and Site Data.
  • Click on Clear Data…
  • Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

MS Edge (Chromium)

  • Click on Menu and go to Settings.
  • Select Privacy and services.
  • Under Clear browsing data, pick Choose what to clear.
  • Under Time range, pick All time.
  • Select Clear now.Clear browser data from Chroum Edge


  • Click Safari > Clear History…
  • From the drop-down menu under Clear, pick all history.
  • Confirm with Clear History.Clear cookies and website data from Safari

3. Disable push notifications

As previously mentioned, users are offered to enable push notifications upon entering the scam website. If you have accidentally enabled them, you can easily block ads via browser settings:

Google Chrome

  1. Open the Google Chrome browser and go to Menu > Settings.
  2. Scroll down and click on Advanced.
  3. Locate the Privacy and security section and pick Site Settings > Notifications.
  4. Look at the Allow section and look for a suspicious URL.
  5. Click the three vertical dots next to it and pick Block. This should remove unwanted notifications from Google Chrome.Stop notifications on Chrome PC 2

Mozilla Firefox

  1. Open Mozilla Firefox and go to Menu > Options.
  2. Click on Privacy & Security section.
  3. Under Permissions, you should be able to see Notifications. Click the Settings button next to it.
  4. In the SettingsNotification Permissions window, click on the URL's drop-down menu.
  5. Select Block and then click on Save Changes. This should remove unwanted notifications from Mozilla Firefox.Stop notifications on Mozilla Firefox 2

MS Edge (Chromium)

  1. Open Microsoft Edge, and go to Settings.
  2. Select Site permissions.
  3. Go to Notifications on the right.
  4. Under Allow, you will find the unwanted entry.
  5. Click on More actions and select Block.Stop notifications on Edge Chromium


  1. Click on Safari > Preferences…
  2. Go to the Websites tab and, under General, select Notifications.
  3. Select the web address in question, click the drop-down menu and select Deny.Stop notifications on Safari
do it now!
Fortect Happiness
Intego Happiness
Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

How to prevent from getting adware

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Julie Splinters
Julie Splinters - Anti-malware specialist

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