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Remove Super Optimizer (Removal Guide) - Aug 2017 update

removal by Ugnius Kiguolis - - | Type: System tools

Super Optimizer might trick you into thinking that your PC is a mess

Super Optimizer software

Super Optimizer by Super PC Tools Ltd. is a highly suspicious program that claims being able to remove unnecessary registry entries and bad files that are decreasing system's performance. Users can easily download this optimization tool voluntarily as it is promoted via various third party websites as a useful tool. The tool has a bad reputation because it tends to display misleading information[1] in order to trick people into paying for the full version of the software.

We have noticed that Super Optimizer has also been spread via other software[2] without direct users' approval. For this and some other reasons, it has already been labeled as a potentially unwanted program (PUP), adware and even scareware. It seems that it targets computer users from all countries, but many victims are from Germany, according to DieViren.de[3].

Even though the developers of SuperOptimizer claim that this is a reputable PC optimization tool, you should think twice before downloading it.

After testing this program on our computers, we have noticed that Super Optimizer virus starts initiating its registry scan right after it is installed on computer. It should look for outdated registry entries that are causing slow downs of your system.

Questions about Super Optimizer

However, instead of returning a full list of registry entries that are said to be outdated and useless, it mostly includes only a small part of bad registries that can hardly improve your PC's functionality after being removed from the system. In addition, for seeking to scare its victims into purchasing its licensed version, this program can also try to inform you about invented registries and junk files. For example:

Attention!
1336 items and settings are slowing down your computer.
To optimize settings, fix problems and speed up your PC you need to register Super Optimizer.

After showing such and similar warnings, it offers purchasing the full version of Super Optimizer but you should never do that if you don't want to spend your money on nothing.

Therefore, we would like to recommend you not to trust it and NEVER pay money for this application as you may only loose your money and disclose your personal information to people that you don't know. If you want to get rid of this program without wasting your time, please, scan your computer with ReimageIntego.

UPDATE! Super Optimizer was updated in the middle of August, 2015. After being installed on the system, this program “performs” a system scan and then displays exaggerated scan results. In addition, it displays 'Would you like to register Super Optimizer now?' alert on computer's desktop and promises that this will optimize PC's performance.

Please, do NOT fall for this trick! You need to remove Super Optimizer from your computer without any delay!

Super Optimizer redirectWhen our researcher attempted to enter Super Optimizer's official web page, she got redirected to a suspicious website claiming that she had a virus on her computer. That was a misleading ad.

Ways to infect your computer with rogue system optimizers

Since the indicated optimizer is promoted as a legitimate application, it can be downloaded from various file sharing web pages. However, beware that it may also show up on your machine out of nowhere. That's because it may also spread around using bundling.

Usually it is hidden in installers of download managers, PDF creators and similar programs. To avoid installing unnecessary system tools on your PC, you should avoid Quick, Recommended and similar installation options while installing freeware and shareware on your computer.

Instead of these options, opt for Advanced or Custom installation and follow every step in order to reject installation of PUPs. You may find suggestions to install various extensions, add-ons and plug-ins, as well as to change homepage or default search engine, but you should never accept such propositions, especially when you are installing unknown software. If you have already noticed that SuperOptimizer scanners on your PC, you should ignore them.

Quick way to remove Super Optimizer from your personal computer

As Super Optimizer is not a virus or malware, you will probably find it on Add/Remove Programs list. However, it is very likely that it has installed registry entries that will help it to stay active even if the main entry is removed.

Therefore, it is advisable to remove it automatically using a reputable anti-spyware. Below you can find the programs that we suggest: ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes. For manual Super Optimizer removal, you can follow these steps:

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Super Optimizer, follow these steps:

Erase Super Optimizer from Windows systems

  1. First of all, open Windows Task Manager (Ctrl +Alt +Del) and go to Processes tab to kill SuperOptimizer.exe process.
  2. Then uninstall Super Optimizer by Super PC Tools, Ltd. via Control Panel.
  3. Afterward, fix Windows Registry by removing unwanted entries.
    • To fix Windows Registry, search your computer for regedit and open it. Here, click Ctrl + F and search for SuperOptimizer or Super Optimizer. Delete the keys associated with it.

      To remove Super Optimizer from Windows 10/8  machines, please follow these steps:

      1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
      2. Under Programs, select Uninstall a program.Uninstall from Windows 1
      3. From the list, find entries related to Super Optimizer (or any other recently installed suspicious program).
      4. Right-click on the application and select Uninstall.
      5. If User Account Control shows up, click Yes.
      6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

      If you are Windows 7/XP user, proceed with the following instructions:

      1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
      2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
      3. Pick the unwanted application by clicking on it once.
      4. At the top, click Uninstall/Change.
      5. In the confirmation prompt, pick Yes.
      6. Click OK once the removal process is finished.

      Eliminate Super Optimizer from Mac OS X system

      If your macOS is displaying some infection symptoms, proceed with the following guide:

      Remove Super Optimizer from Applications folder:

      1. From the menu bar, select Go > Applications.
      2. In the Applications folder, look for Super Optimizer-related entries.
      3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

      To fully remove Super Optimizer, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

      1. Select Go > Go to Folder.
      2. Enter /Library/Application Support and click Go or press Enter.
      3. In the Application Support folder, look for any dubious entries related to Super Optimizer and then delete them.
      4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Super Optimizer-related entries.Uninstall from Mac 2

      Get rid of Super Optimizer from Internet Explorer (IE)

      Remove dangerous add-ons:

      1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
      2. Pick Manage Add-ons.
      3. You will see a Manage Add-ons window. Here, look for Super Optimizer and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

      Change your homepage if it was altered:

      1. Open IE and click on the Gear icon.
      2. Select Internet Options.
      3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
      4. Click Apply and then select OK.Reset IE homepage

      Delete temporary files:

      1. Press on the Gear icon and select Internet Options.
      2. Under Browsing history, click Delete…
      3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

      Reset Internet Explorer:

      1. Click on Gear icon > Internet options and select Advanced tab.
      2. Select Reset.
      3. In the new window, check Delete personal settings and select Reset again to complete Super Optimizer removal.Reset Internet Explorer

      Remove Super Optimizer from Microsoft Edge

      Delete unwanted extensions from MS Edge:

      1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
      2. From the list, pick the Super Optimizer-related extension and click on the Gear icon.
      3. Click on Uninstall at the bottom.Remove extensions from Edge

      Clear cookies and other browser data:

      1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
      2. Under Clear browsing data, pick Choose what to clear.
      3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

      Reset MS Edge if that above steps did not work:

      1. Press on Ctrl + Shift + Esc to open Task Manager.
      2. Click on More details arrow at the bottom of the window.
      3. Select Details tab.
      4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

      If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

      1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
      2. Press Ctrl + A on your keyboard to select all folders.
      3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
      4. Now right-click on the Start button and pick Windows PowerShell (Admin).
      5. When the new window opens, copy and paste the following command, and then press Enter:

        Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

      Instructions for Chromium-based Edge

      Delete extensions from MS Edge (Chromium):

      1. Open Edge and click select Settings > Extensions.
      2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

      Clear cache and site data:

      1. Click on Menu and go to Settings.
      2. Select Privacy and services.
      3. Under Clear browsing data, pick Choose what to clear.
      4. Under Time range, pick All time.
      5. Select Clear now.Clear browser data from Chroum Edge

      Reset Chromium-based MS Edge:

      1. Click on Menu and select Settings.
      2. On the left side, pick Reset settings.
      3. Select Restore settings to their default values.
      4. Confirm with Reset.Reset Chromium Edge

      Delete Super Optimizer from Mozilla Firefox (FF)

      Remove dangerous extensions:

      1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
      2. Select Add-ons.
      3. In here, select plugins that are related to Super Optimizer and click Remove.Remove extensions from Firefox

      Clear cookies and site data:

      1. Click Menu and pick Options.
      2. Go to Privacy & Security section.
      3. Scroll down to locate Cookies and Site Data.
      4. Click on Clear Data…
      5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

      In case Super Optimizer did not get removed after following the instructions above, reset Mozilla Firefox:

      1. Open Mozilla Firefox browser and click the Menu.
      2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
      3. Under Give Firefox a tune up section, click on Refresh Firefox…
      4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Super Optimizer removal.Reset Firefox 2

      Uninstall Super Optimizer from Google Chrome

      Delete Chrome extensions that might be related to the said optimization tool.

      Delete malicious extensions from Google Chrome:

      1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
      2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Super Optimizer by clicking Remove.Remove extensions from Chrome

      Clear cache and web data from Chrome:

      1. Click on Menu and pick Settings.
      2. Under Privacy and security, select Clear browsing data.
      3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
      4. Click Clear data.Clear cache and web data from Chrome

      If the above-methods did not help you, reset Google Chrome to eliminate all the Super Optimizer-components:

      1. Click on Menu and select Settings.
      2. In the Settings, scroll down and click Advanced.
      3. Scroll down and locate Reset and clean up section.
      4. Now click Restore settings to their original defaults.
      5. Confirm with Reset settings to complete Super Optimizer removal.Reset Chrome 2

      Erase Super Optimizer from Safari

      Remove unwanted extensions from Safari:

      1. Click Safari > Preferences…
      2. In the new window, pick Extensions.
      3. Select the unwanted extension related to Super Optimizer and select Uninstall.Remove extensions from Safari

      Clear cookies and other website data from Safari:

      1. Click Safari > Clear History…
      2. From the drop-down menu under Clear, pick all history.
      3. Confirm with Clear History.Clear cookies and website data from Safari

      Reset Safari if the above-mentioned steps did not help you:

      1. Click Safari > Preferences…
      2. Go to Advanced tab.
      3. Tick the Show Develop menu in menu bar.
      4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.

 

Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 

 

About the author
Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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References
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  1. george says:
    February 15th, 2015 at 6:32 pm

    Need help .When I switch on comp.I get the super optimizer screen I close it and then I get a blank screen.cant even get in to the start control panel. how do I get past this.

  2. robert says:
    April 17th, 2015 at 9:15 am

    can you all help me get read of this please I didnt want this can you remove it for me please.thanks.

  3. Bernie Corrigan says:
    June 11th, 2015 at 10:28 am

    Tried Windows 7 Uninstall. Didnt work. Ran Malwarebytes without updating its database. It removed some stuff but Super Optimizer was still there. Found the directory Super Opt lived in and deleted everything in it. That didnt do it. Updated Malwarebytes and ran it twice. That got rid of Super Optimizer on the second pass.

    Really appreciate your notes above. Thanks.

  4. Constance says:
    November 19th, 2015 at 9:45 am

    I used this optimizer for a few months, worked great! Antivirus let it go but out of nowhere it uninstalled the optimizer! I want it back as I paid for it but cant upload it anymore.
    Despite rumors of spyware I had no problems with this program and would like to know how I could get it back
    Thank You,
    Respectfully,
    Constance M

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