Severity scale:  

Remove (Removal Instructions) - Free Guide

removal by Lucia Danes - - | Type: Adware is an unsafe domain that users are redirected to due to adware infection is a malicious website that tries to make users participate in a survey scam scheme, promising a valuable gift, such as iPhone, iPad, Samsung Galaxy, and others. Those who get lured by an elaborate scam and believe that the message is real, are asked to enter their personal details and then agree to pay a $5 subscription fee for a useless service. As evident, the gift is a hoax and users will never get what they have been promised. is one of many websites that victims can get redirected to if their computers are infected with adware – ad-supported software that modifies settings of Google Chrome, Internet Explorer, Safari, Mozilla Firefox or another browser and spams users with sponsored content. While some of the displayed ads might be harmless, though annoying, some of the redirects can lead to phishing,[1] scam or malware-laden websites. As evident, it is best to remove virus immediately if such activity is persistent.

Type Adware
Sub-type Survey scam
Distribution Software bundling, insecure websites
Symptoms Redirects to suspicious websites; pop-ups, deals, offers, banners, and other unwanted content that is continually being served to the victim
Main dangers Malware infections, money loss, sensitive information loss
Elimination Use anti-virus software or check our manual removal guide below
Recovery Scan your PC with Reimage after virus elimination adware is usually installed together with other applications from the internet, so users rarely notice when that happens. Software bundling, the deceptive marketing scheme is used in order to hide optional components that are included together with the desired program. Thus, users should be extremely careful when downloading shareware or freeware on their computers.

Survey scams often use big names to make users believe that the proposal is legitimate; for example, Amazon's and Google's reputation is often the prime target of survey scams. For instance, Google Survey scam, Amazon Gift Card scam, Amazon Rewards Event, and similar. However, crooks know that they don't even need these names to make the scheme believable, as the promise of an expensive prize is enough, as it is in the's case.

Users might encounter the following message:

You’ve made the 5-billionth search.
You were evaluated as the winner of today’s 5-billionth search query a few minutes ago by our system! Our last winner was – who won a Samsung KU6179 Ultra HD TV with his 5-billionth Search. We are proud to announce that you are our next winner. Every time the 5-billionth search is reached, we proclaim a winner and reset the counter. You may choose one of three hidden prizes below. In addition, you will be entered in our Hall of Fame and receive a winner’s certificate. Behind every blue cup is a prize. Click on a prize cup to uncover it. For technical reasons, we are not allowed to keep your invitation open for more than 15 minutes. Choose one of the prizes below and follow the instructions on your screen.

As evident, “For technical reasons” is merely a hoax; cybercriminals often include timers to create a sense of urgency. Due to that, users might get excited and proceed with entering the information that is required. However, authors goal is money. Thus, they can sell the acquired data for marketing companies or make you subscribe to an entirely useless service.

Therefore, do not participate in scam, and simply close down the browsers. Do not forget, that the fake pop-up might appear on your browsers because of a simple redirect from another site. However, if you encounter questionable content like that on a regular basis, it is time to take care of removal.

You can check our instructions below or make use of automatic removal software such as SpyHunter 5Combo Cleaner. Once you complete the elimination process, scan your PC with Reimage to fix the damage done by the virus. virus is a site that is actively used in survey scam scheme

Be careful when downloading free software from the internet – its installers can include PUPs

Experts[2] warned about dangers of software bundling for a while now, but users merely close their eyes on cybersecurity.[3] While in most cases, the infections might be mild and easily terminated, some might be devastating and result in monetary losses, malware infections or even identity theft. Therefore, it is vital to get to know online crooks' schemes in order to be able to avoid them in the first place.

Staying away from dubious offers like “free iPhone” and similar prizes for allegedly answering a question whether or not you like to use Google Chrome (or something ridiculous along those lines), can hardly be considered a plausible scenario. Remember, everything that is too good to be true most likely is. So stay away from such promises, or you will get scammed out of your money.

To make sure adware does not enter the system you need to be careful when downloading and installing freeware or shareware. Pick Advanced/Custom installation settings, and remove all the ticks by questionable programs. Also, make sure you read the installation instructions carefully, do not skip steps, and check if important documents like ToS and Privacy Policy are provided.

Terminate virus either manually or automatically

There are two ways you can remove pop-ups and other unwanted activity – you can use anti-virus software that focuses on potentially unwanted program detection and termination, or eliminate all the components of adware manually via the Control Panel or Applications folders.

Both of the methods can be equally effective, although the latter one requires your full attention. However, some adware might be cleverly hidden and getting rid of it might be a pain. In such a case, opting for automatic removal can be the best answer.

Once you get rid of virus, you should reset each of the installed browsers as explained below.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Reimage (remover) Happiness
Reimage (remover) Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove, follow these steps:

Uninstall from Windows systems

To remove redirect virus from Windows OS, follow these steps:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Delete from Mac OS X system

If your Mac is suffering from persistent redirects and pop-up ads, take advantage of these instructions:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Get rid of from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Remove from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Erase from Mozilla Firefox (FF)

You should reset Mozilla Firefox as soon as you terminate the potentially unwanted program:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Eliminate from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Uninstall from Safari

To reset Safari after you delete adware program, follow these instructions:

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Lucia Danes
Lucia Danes - Virus researcher

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Lucia Danes
About the company Esolutions


Your opinion regarding