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Remove Trojan.gen.npe.2 (Simple Removal Guide) - Free Instructions

removal by Alice Woods - - | Type: Malware

Trojan.gen.npe.2 – a computer threat that should not be ignored

Trojan.gen.npe.2Trojan.gen.npe.2 is a type of malware designed to perform malicious actions on the infected device

Trojan.gen.npe.2 is a heuristic detection name that can be used by security software providers, especially Symantec.[1] Because the infection name is generic, there might be a variety of different malware that is hiding behind it, including Trojans, info-stealers, or cryptominers. Due to this, the symptoms of the infection may vary greatly, although most of the malware behind Trojan.gen.npe.2 is created to operate silently in the background.

Besides its malicious properties, Trojan.gen.npe.2 virus is also known to be a false-positive, and there were instances where legitimate tools like WordPress or Windows files were flagged. This happens when a non-malicious file performs Windows system changes in order to operate and resembles malware. In case your security software flagged the infection, you should never ignore it and investigate first.

Name Trojan.gen.npe.2
Type Malware, false-positive
Infiltration  The infection might occur in various ways, as Trojans are malicious apps that pretend to be legitimate executables. These can be downloaded after being tricked by a scam, fake update, or other phishing techniques. Besides, malicious spam email attachments are also often used to proliferate Trojans 
System impact  Malware can weaken the defenses of the Windows operating system and even corrupt some files. To recover from this, the affected users can employ Reimage Reimage Cleaner Intego after the virus is eliminated
Symptoms  Symptoms can greatly vary, as Trojans are programmed to perform different actions on the infected system. In most cases, stealthy malware will display no symptoms, although users can notice suspicious files running in the background, application crashes, mouse movements, etc.
Risks  Installation of other malware, sensitive data disclosure to cybercriminals, financial loss, identity theft, etc. 
Termination Run a full system scan with anti-malware software; if a detection is a false-positive, add it to exception list 

If Trojan.gen.npe.2 is genuine malware, it is usually a Trojan – a type of malicious software designed to perform a different variety of functions on the infected systems. These threats are spread with the help of deception – users typically believe that they are launching a legitimate file on their system (such as pirated program installer). In some cases, Trojan.gen.npe.2 Trojan might also deliver the application, but also run malicious activities in the background.

However, the presence of Trojan.gen.npe.2 malware might not be so evident, especially if no security software is used. Nevertheless, users might encounter the following symptoms:

  • Software crashes
  • System reboots
  • Errors and BSODs[2]
  • Unsolicited mouse movements
  • High CPU usage
  • Unknown files running in the background, etc. 

Since Trojan.gen.npe.2 can represent a variety of different threats, the goal of the infection might also vary. For example, malware like AZORult is developed to steal sensitive data in the background, with the help of a variety of functions, including keylogging, screenshot taking, etc. Unfortunately, such a virus usually operates silently, complicating  Trojan.gen.npe.2 removal if no security software is used.

Personal information is among the most desired attributes in the cybercriminal world – the data can be sold on the dark web for profit or leveraged to steal money from bank accounts and similar. Without a doubt, such activity can harm the infected users greatly, resulting in vast financial losses, as well as identity theft.

Nevertheless, Trojan.gen.npe.2 might have other goals, including cryptomining.[3] This process helps cybercriminals to acquire digital currency, such as Bitcoin or Monero, by using a botnet of infected computers. In such a case, the infected users could experience lag, software crashes, OS reboots, high usage of hardware (fan in particular), and high CPU/GPU usage.

Additionally, victims might also expect large electricity bills due to excessive usage of computing power. It is important to note that Trojan.gen.npe.2 malware may damage Windows system files as well – you can repair this with the help of tools like Reimage Reimage Cleaner Intego later, however.

If that did not convince you to remove Trojan.gen.npe.2, you should also be aware that the threat can proliferate other malware, such as ransomware. This devastating computer infection renders all local and networked files useless and then asks for a ransom payment for a decryption tool. In this case, users may lose their data permanently, along with the money, as cybercriminals not always keep their promises and deliver the required decryptor.

Trojan.gen.npe.2 virusTrojan.gen.npe.2 is a computer infection that is classified as a Trojan, although can also indicate a false-positive

Keep in mind that Trojan.gen.npe.2 removal might compromise a useful file or a program, so you should be aware that the detection can also mean a false positive. If you are completely sure that the detection is an FP, you should add an exclusion on the security tool. The best way to determine whether Trojan.gen.npe.2 detection is actually correct is by scanning the file in question with another security tool.

Avoid Trojan and other malware by being careful online

Unfortunately, most users do not take cybersecurity seriously, and act careless when using their computers. For example, downloading software cracks or pirated software installers is one of the leading causes for malware infections, including Djvu ransomware, which infects hundreds of users each day. Nevertheless, many still risk their online security and computer safety despite knowing about the risks.

Unfortunately, employing anti-malware software is not enough to protect you from all harm online. Cybercriminals are sophisticated individuals and they are always looking for ways how to bypass the implemented security measures and prevent anti-malware tools from detecting viruses. Therefore, there are several other things you should keep in mind, including:

  • Update your operating system and installed programs on a regular basis (as soon as patches are released);
  • Protect all your accounts with strong passwords and use two-factor authentication where possible;
  • When using Remote Desktop, employ a VPN and never use a default TCP/UDP port;
  • Never allow spam email attachments to run macro function (“Allow Content”) and do not click on suspicious links inside;
  • Backup your files regularly;
  • Do not download software cracks, loaders, keygens, and other suspicious tools.

Trojan.gen.npe.2 removal instructions

You should not remove Trojan.gen.npe.2 if the detection is a false positive, as it may stop a legitimate application to stop working. If you are not sure whether the file is actually malicious, you should upload it to services like Virus Total for analysis, or scan with another anti-malware tool. Once you are sure that the detection is not a false-positive, you can hurry up with Trojan.gen.npe.2 removal. In some cases, this process might be hindered by malware's functionality – you can bypass that by accessing Safe Mode with Networking.

However, everything becomes a bit more complicated for those that do not use anti-virus software and are not aware of Trojan.gen.npe.2 virus' presence. Unfortunately, as mentioned above, Trojans rarely show any symptoms, so detecting the infecting is hardly possible without security software. Thus, ensure you are running anti-malware software at all times and perform regular scans.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Trojan.gen.npe.2, follow these steps:

Remove Trojan.gen.npe.2 using Safe Mode with Networking

In case Trojan.gen.npe.2 is tampering with your security software, access Safe Mode with Networking:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Trojan.gen.npe.2

    Log in to your infected account and start the browser. Download Reimage Reimage Cleaner Intego or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Trojan.gen.npe.2 removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Trojan.gen.npe.2 and other ransomwares, use a reputable anti-spyware, such as Reimage Reimage Cleaner Intego, SpyHunter 5Combo Cleaner or Malwarebytes

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Alice Woods
Alice Woods - Likes to teach users about virus prevention

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