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VideoBelle ransomware virus. How to remove? (Uninstall guide)

removal by Gabriel E. Hall - - | Type: Ransomware
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French users are in danger: VideoBelle ransomware started spreading

Ransom note by VideoBelle ransomware virus

VideoBelle is a HiddenTear[1] based ransomware virus that aims at French[2] computer users. The crypto-virus uses AES encryption algorithm and appends .locked file extension to targeted audio, video, image files, and documents. Authors of the malware provide data recovery instructions in Message_Important.txt file.

The ransom note is written in French language. Victims are asked to send an email to fbi-cybercrimedivision@hotmail.com and pay 150 euros in Bitcoins. Criminals provide Bitcoin Wallet address and promise to send a decryption key via email as soon as the transaction is made:

instruction à faire pour recuperer la clé de décryptage de vos fichiers crypter
email de contact : fbi-cybercrimedivision@hotmail.com
1) acheter des bitcoins de 150 £, euros à n'importe quelle site de bitcoins.
2) vous pouvez acheter rapidement les bitcoins ici https://localbitcoins.com
3) envoyer les bitcoins à cette adresse : 1NaJysikmSa96GfBdAJxLfi4iNMoZiczbi
4) dès que je reçois les bitcoins je vous envoie la clé de décryptage par email,
divers information bitcoin xxxxs://achterbtcoin.info

However, users are not advised paying the ransom because it might end up with money loss. Besides, the majority of HiddenTear variants are decryptable for free. This one is not an exception. Therefore, you should remove VideoBelle and try a free and safe decryption tool.

The virus spreads as video_belle.exe using various strategies. Once it gets inside the system, it makes modifications in Windows. For instance, it might alter Registry in order to run with Windows startup and disable computer’s protection.

VideoBelle virus scans the system looking for the targeted files for encryption. As we have already mentioned, malware corrupts the most popular file types, including documents, pictures, multimedia files, etc. Ransomware might also delete Shadow Volume Copies to cause users more stress about data recovery.

However, you should not worry about losing your files. HiddenTear decryptor will help you to get back encrypted data. But first of all, you have to obtain a reputable security software and perform the VideoBelle removal. We recommend Reimage for this task.

Ransomware infiltration strategies and how to protect from it

File-encrypting viruses usually use a couple of distribution methods in order to reach as many users as possible. Thus, VideoBelle ransomware might enter the system via:

  • malicious emails that include infected links or attachments;
  • malware-laden ads;
  • fake or illegal downloads;
  • bogus software updates;
  • 
RDP;[3]
  • exploit kits.

Most of the time ransomware attack starts when a user opens a malicious email attachment that looks like a regular Word or PDF document. Therefore, you should be extremely careful with email attachments and do not rush opening them. Always make sure that you can actually trust the sender.

Following other online security tips is also necessary, as well as creating backups of your files and installing professional antivirus. Thus, avoid visiting hihg-risk sites, do not download illegal content and avoid suspicious pop-ups.

VideoBelle elimination guide

VideoBelle removal is performed using powerful antivirus or malware removal program. Attempts to locate and delete malicious files manually most of the time end up with serious damage to the system. Ransomware can affect legit system processes or hide under the name of system processes. Thus, you might not identify malicious components.

Thus, to avoid damaging the system, you have to remove VideoBelle automatically. Malware may not allow or run antivirus, so you have to reboot the computer to the Safe Mode with Networking first. Then you will be able to install Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or your preferred malware removal tool.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall VideoBelle ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual VideoBelle virus Removal Guide:

Remove VideoBelle using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

These instructions will help you to disable VideoBelle ransomware virus and run automatic elimination:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove VideoBelle

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete VideoBelle removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove VideoBelle using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of VideoBelle. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that VideoBelle removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove VideoBelle from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by VideoBelle, you can use several methods to restore them:

Data Recovery Pro – alternative way to restore encrypted files

If HiddenTear decryptor fails to recover some of the files, this tool might be handy.

Windows Previous Versions feature allows traveling back in computer's time

If you need to restore only a few files, this method might be useful. However, System Restore must be activated before the ransowmare attack.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer – additional recovery softare

You can restore your files with ShadowExplorer if malware failed to delete Shadow Volume Copies.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Decryptor for VideoBelle ransomware

HiddenTear decryptor seems to help to restore files corrupted by VideoBelle virus. Thus, you can download it for free from this link.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from VideoBelle and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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References