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Web companion. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: System tools

Web companion — a legitimate software which might not be as useful as it is described

Web companion image
Web companion is a potentially unwanted program which claims to add an extra layer to your PC's security.

Questions about Web companion

Web companion is a legitimate program which is developed by Lavasoft. The contrivers claim that this product should add an extra layer to your computer's security as it is designed to block the infiltration of browser hijackers, adware and other potentially unwanted programs (PUPs). In reality, this so-called security tool falls into the category of PUPs itself and cannot be trusted by computer users. 

Name Web companion
Type System tools
Also known as Ad-Aware Web companion
Developer Lavasoft
Distribution This program spreads with the help of bundling technique
Symptoms It might start delivering an excessive amount of fake virus detection alerts to trick users into purchasing the premium version of the software or paid features and additional add-ons
Removal Get Reimage to uninstall Web companion right away

The developers of Ad Aware Web companion admits that their product is distributed via popular marketing method, called bundling[1]. They clearly identify in their FAQ that the application might appear on the computer without direct permission and start operating on the system:

Web Companion is most commonly distributed within another software product that you or someone who uses your PC has elected to install. This is known as “bundled software distribution” and is a practice widely used by software makers worldwide to make money while delivering free software to their end-users.

While some users might question what is Web companion, others refer to this program as Web companion virus. Security researchers indicate that this is not the right term to describe this software. Although, its activity might be annoying and cause trouble when trying to uninstall this so-called system protection tool. 

Once installed, Web companion claims to protect against the following threats:

  • Rogue websites;
  • Invasive ads;
  • Data tracking;
  • Phishing scams[2].

However, users start receiving notifications about detected threats from Web companion Lavasoft. Unfortunately, these alerts do not have an expiry date. So, users are flooded with never-ending messages which might significantly deteriorate browsing experience or make it even unbearable. 

Unfortunately, virus scan ads by Lavasoft Web companion are not necessarily trustworthy. Developers aim to generate revenue and try to trick people into believing that their computers are infected to continue using their less than reliable services. In some cases, users might even be prompted to purchase the premium version or install additional security tools. 

Therefore, we recommend you to get a trustworthy tool to maintain your computer's security. You can remove Web companion with the help of an antivirus. Our experts advise using Reimage as it can also eliminate other potentially unwanted programs (PUPs) hidden on your system.

Automatic Web companion removal doesn't take much time. So, you can start right away. Other ways of explaining how to get rid of this unreliable software are indicated at the end of this article. 

Ways to avoid installing the bundled software

The answer to the question how did Lavasoft Web companion get installed on my computer is more than simple —  this security tool spreads in a bundle with third-party applications. In other terms, you install the software during the installation of free programs. Even though this distribution technique is legitimate, users can fail to identify and reject programs they don't want to install. 

Although, here are some tips on how to avoid the installation of additional components:

  1. Never agree to install programs with Quick or Recommended settings of the installer;
  2. Pick Custom or Advanced ones instead and follow the steps attentively;
  3. Search for pre-marked check marks which grant the permission to install PUPs;
  4. De-select them and run a full system scan with a professional antivirus.

Web companion uninstall guide

If you agree that this security tool is not useful, we recommend you to remove Web companion right away. You have two options — manual and automatic elimination. 

According to BedyNet.ru[3] researchers, the best way to protect the computer against potentially unwanted programs is to use a reliable antivirus. It will also uninstall all unnecessary applications from software-bundles, including Ad-Aware Web companion.

Although, manual Web companion removal is possible. For that, check the instructions presented at the end of this article. Read and follow them attentively to uninstall untrustworthy programs successfully.

You can remove Web companion automatically with a help of one of these programs: Reimage, Malwarebytes Malwarebytes, Plumbytes Anti-MalwareNorton Internet Security. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove Web companion you agree to our privacy policy and agreement of use.
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Compatible with Microsoft Windows Compatible with OS X
What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Web companion. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
Press mentions on Reimage
Alternate Software
Plumbytes Anti-Malware
We have tested Plumbytes Anti-Malware's efficiency in removing Web companion (2018-07-17)
Malwarebytes
We have tested Malwarebytes's efficiency in removing Web companion (2018-07-17)
Hitman Pro
We have tested Hitman Pro's efficiency in removing Web companion (2018-07-17)
Malwarebytes
We have tested Malwarebytes's efficiency in removing Web companion (2018-07-17)

To remove Web companion, follow these steps:

WindowsMac OS X

Get rid of Web companion from Windows systems

You can uninstall Web companion from Windows by following these guidelines:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Web companion and related programs
    Here, look for Web companion or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS X

Uninstall Web companion from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Web companion or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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References