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Remove Web companion (Removal Guide) - updated Sep 2020

removal by Jake Doevan - - | Type: System tools

Web companion by Lavasoft — a legitimate software which might not be as useful as it is described

Lavasoft web companionLavasoft web companion is a system tool which has been actively spreading around with the help of bundling.

Questions about Web companion

Web companion is a legitimate application created by Lavasoft. According to developers, the program can add an extra layer of protection by blocking potentially unwanted programs like adware or browser hijackers. Ironically, Web companion itself is a PUP, as it usually gets installed with shareware and freeware programs deceptively. This so-called security tool cannot be trusted by computer users because it can display false positives and mislead its victims into believing that they are infected by bogus viruses. Additionally, Web companion actively pushes its paid version as the only way to evade issues that it detected. However, security experts, Reddit community and other respectable parties do not believe that it is worth spending your money on such a questionable tool.

Name Web companion
Type System tools
Also known as AdAware Web companion; Lavasoft Web companion
Distribution This program spreads with the help of the bundling technique
  • Delivers an excessive amount of fake virus detection alerts;
  • Tricks users into purchasing the premium version of the software;
  • Pushes its victims into using its paid features and additional add-ons.
Removal Get anti-malware software like SpyHunter 5Combo Cleaner to uninstall Web companion together with Service WCAssistantService right away
Recovery & optimization You can ensure your system is in the best condition after the PUP infection with Reimage Reimage Cleaner Intego

The main problem related to the software is the methods used in its distribution. The developers of Web companion have already admitted that their product is distributed via popular marketing method called bundling[1]. They clearly identify in their FAQ section that the application might appear on user's computer without direct permission and start operating on the system:

Web Companion is most commonly distributed within another software product that you or someone who uses your PC has elected to install. This is known as “bundled software distribution” and is a practice widely used by software makers worldwide to make money while delivering free software to their end-users.

While some users might question what is Adaware Web companion, others refer to this program as Web companion virus. Security researchers indicate that this is not the right term to describe this software. It should be attributed to Potentially unwanted program category because of its stealthy techniques used to enter the system and also sell its licensed version. However, we should also add that program's activity can also be quite annoying and cause trouble when trying to uninstall this so-called system protection tool. 

Once installed, Web companion claims to protect against the following threats:

  • Rogue websites;
  • Invasive ads;
  • Data tracking;
  • Phishing scams[2].

However, users start receiving notifications about detected threats from the app right after the first scan is finished. Unfortunately, these alerts do not have an expiry date, so you can be flooded with never-ending messages each time you start using your computer. It has been significantly deteriorating users' browsing experience because it keeps popping up without a break. 

Unfortunately, virus scan results and additional ads by Web companion virus are not necessarily trustworthy. Developers aim to generate revenue and try to trick people into believing that their computers are infected to continue using less than reliable services. In some cases, users might even be prompted to purchase the premium version or install additional security tools. 

Web companion illustrationWeb companion is often described as a virus since it delivers annoying virus scan pop-ups.

Therefore, we recommend you to get a trustworthy tool to maintain your computer's security. In addition, if you have been questioning yourself “should I remove Web companion from the system,” our answer is “yes, you should.” You can uninstall the app from Windows 7, Windows 10 or other Windows operating system with the help of the step-by-step guide given below.

Manual Web companion removal doesn't take much time. However, run our recommended tools to make sure that there are no leftover files on the system. Keep in mind that such apps tend to modify the computer's registry and initiate additional modifications to start working with every system's startup. To revert these changes, we suggest using Reimage Reimage Cleaner Intego.

People keep finding the app installed without their approval. Ways to prevent it

The answer to the question how did Web companion get installed on my computer is more than simple —  this security tool spreads in a bundle with third-party applications. In other terms, you install the software during the installation of free programs. Even though this distribution technique is legitimate, users can fail to identify and reject programs they don't want to install. As a result, victims have started numerous discussions about the unexpected appearance of this tool on Reddit, Quora, Microsoft, and similar tech forums.[3][4]

Although, here are some tips on how to avoid the installation of additional components:

  1. Never agree to install programs with Quick or Recommended settings of the installer;
  2. Pick Custom or Advanced ones instead and follow the steps attentively;
  3. Search for pre-marked check marks which grant the permission to install PUPs;
  4. De-select them and run a full system scan with a professional antivirus.

Lavasoft web companion uninstall processLavasoft web companion can be uninstalled manually by eliminating its Service WCAssistantService

How to uninstall Web companion from Windows

If you have already tried this security tool and found it useless, we recommend you to remove Lavasoft Web companion right away. You have two options — manual and automatic elimination for the removal of this app. However, as we have already pointed out, the app is not malicious and you should have no issues while trying to get rid of it manually.

Nevertheless, as[5] researchers and other experts declare, the best way to protect the computer against potentially unwanted programs in the future is to have a reliable antivirus installed on the system. It will also uninstall all unnecessary applications that might have come to your system via software-bundles.

In this case, perform Web companion removal from Windows 10 and other versions by using the guidelines presented below. We highly recommend uninstalling all suspicious entries from the system to prevent other issues on your computer in the future. To prevent software bundles, don't forget to monitor installation of every software you download. For that, you just need to opt for Custom/Advanced installation mode.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.
Web companion snapshot
Lavasoft web companion in Apps & FeaturesLavasoft web companion process shut down
Lavasoft web companion in Apps & Features

To remove Web companion, follow these steps:

Get rid of Web companion from Windows systems

To uninstall Adware Web Companion from Windows, follow these steps:

  • Press CTRL + SHIFT + ESC to open Task Manager
  • Locate Web Companion running, click on it and select End task in the bottom-right cornerShut down the process
  • Quit Task Manager
  • Click on Start button and type in Apps & Features
  • Locate Web Companion and click UninstallGo to Apps & Features
  • Confirm your choices by clicking Uninstall and Yes, I'll take the chance
  • Press Close and a new tab will pop-up on your browser – close it.

If you are using an older Windows version, go thru these steps:

To remove Web companion from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Web companion (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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