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Remove virus (Improved Instructions) - Nov 2016 update

removal by Linas Kiguolis - - | Type: Browser hijacker

The consequences of virus infection virus is a browser hijacker that specifically targets devices located in the French-speaking areas. This location-based infiltration tendency is evident from the content of the site which is all in French. Nevertheless, under the right circumstances, malware can infect any computer, anywhere in the world. Wibeez virus infection manifests mainly through the changes that occur on the web browsers. The virus takes over the control of the browser settings and replaces the default search engine and homepage, installs and injects new unknown components on it own will. Keep in mind that neither this web page, nor the new add-ons that appear after its unauthorized installation are trustworthy. Of course, the site creators are doing whatever they can to prove their potential victims otherwise. They have stuffed the website with quick links that seem useful, but barely serve their purpose. In reality, apart from the well-known sites such as Facebook, Deezer, all of the remaining links redirect to obscure, suspicious websites that can easily be infected with malware much more violent than the hijacker itself. Thus, removal is essential in keeping such threats at bay. To prevent any errors that might occur when eliminating the virus from the system, please obtain some trustworthy anti-malware solution, like Reimage and run a full system scan of your computer.

Image of the virus

Questions about virus

As we have already touched upon the redirect issue, we should elaborate a bit more on the ways it can affect your computer use experience. First of all, we must note that clicking the quick links is just one way to get yourself redirected to suspicious domains. More trouble occurs when trying to use the Wibeez search. Once you enter some keyword into the search box, you will soon notice that despite running on the Yahoo search engine as initially promised, the site redirects you to another part of this suspicious search provider’s domain. As a result, instead of the regular search results you will be provided with tons of sponsored links and advertisements. The user clicks these ads manage to generate bring browser hijacker creators money, so it is not surprising why the Wibeez ads are generated in such quantities and are so persistent. Besides, hijack can also be considered a threat to the computer owner’s privacy. The browser hijacker viruses are known for data tracking tendencies, so there is a chance that this particular virus is also keeping record of your browsing patterns. It also collects non-personally identifiable information, such as your most visited websites, viewed pages, IP address and more. Isn’t the potential data leak and unknown use of the collected data enough reason to remove from your computer? If you think such behaviour is not acceptable and should not be tolerated, skip to the end of the article and find out about the virus elimination options.

Hijacker prevention techniques:

The developers of usually distribute the virus as an additional software package component, so the users who download freeware, shareware or other content from the Internet might accidentally install this shady hijacker as well. Of course, there are some steps that might help prevent the virus infiltration. First, it is important to pick the sources for downloading your desired applications or files very carefully. Then, follows the careful software installation. If you want to avoid suspicious programs like getting into your computer, always opt for the “Advanced” or “Custom” installation modes which give the advantage of canceling unwanted or potentially infectious components.

How to remove virus from the already infected device:

To begin with, we should point out that virus is not an actual malicious infection. This hijacker does not damage computer system directly and, as a program itself, triggers only minor inconveniences on the system. Nevertheless, some of its characteristics can be attributed to the virus category. Take, for instance, its stealthy system infiltration and prevention from being eliminated. Thus, antivirus systems can usually detect and remove virus from the infected computer. To do the same manually might take some time, especially if you are less experienced in the IT field. Thus, we recommend staying on the automatized path and run the system scan with a reputable anti-malware tool. At least you will be sure that removal was thorough and successful.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove virus, follow these steps:

Remove from Windows systems is a virus known for infiltrating primarily Windows operating systems. To remove it from the infected browser, resetting the infected browser is not enough. The virus has to be eliminated from the computer from its very core. This means every file or program that might be related to the virus must be deleted. For this purpose it is beneficial to go through your recently installed applications and delete the ones that are causing suspicion.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Erase from Mac OS X system

You will not normally find on Mac OS X computers, but such an infiltration can happen. Thus, you should be prepared. We recommend to take time to examine your system and recently installed applications, just to find the suspicious ones and get rid of them immediately.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Uninstall from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Eliminate virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Get rid of from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Delete from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Remove from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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  1. Locomotoe says:
    November 15th, 2016 at 9:22 am

    Thats strange.. I swear I did not download any suspicious software on my computer and this virus managed to find its way on my computer! What the…?

  2. Prosecc3 says:
    November 15th, 2016 at 9:23 am

    What an annoying little parasite! Phew. at least the removal went well.

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