Severity scale:  
  (90/100)

Writehere@qq.com ransomware. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Ransomware

Writehere@qq.com ransomware is a cryptovirus that hails from Dharma family and marks every encoded file with .btc extension

writehere@qq.com ransomware
writehere@qq.com ransomware virus is one of many file-locking cyber threats that focus on ransom demand.
 

Writehere@qq.com ransomware – a file-locking virus which encrypts data and appends .id-.[writehere@qq.com].btc marker to every file. The email address included in the file extension is the one that virus developers have been encouraging their victims to use for contacting them for the possible decryption. However, having in mind that the virus is one of Dharma ransomware versions, these people shouldn't be trusted. As usual for other previous variants, writehere@qq.com ransomware virus delivers ransom note in the program window with payment instructions and a text file named FILES ENCRYPTED.txt. This text file only reveals the contact email and encourages people to write for the decryption key. Further information about the ransom amount should be disclosed for each victim individually. Nevertheless, this is one version from a bunch of different variants that hailed from the same virus in the past few weeks, and you should focus on removal instead of contacting criminals.

Name Writehere@qq.com ransomware
Type Cryptovirus[1] 
Family Dharma ransomware
File extension .id-.[writehere@qq.com].btc
Ransom note FILES ENCRYPTED.txt
Contact email writehere@qq.com
Distribution Spam email attachments
Removal tips Use an antivirus program and remove writehere@qq.com ransomware. Employ Reimage for virus damage elimination

Since writehere@qq.com ransomware virus is one of many other versions in the notorious Dharma ransomware family, we can base the functionality and other features on those variants. Virus developers are known for changing the code minorly and releasing new variants. 

The recent campaign of releasing version after version started back in January when Adobe ransomware was released. Then more than ten versions before writehere@qq.com ransomware were discovered. Developers distributed even more ransomware versions after this attack already.

Writehere@qq.com ransomware is the virus that encrypts various files on the system including photos, documents, databases or archives, and audio or video files. Then the victim can indicate all encoded data from the file extension that gets placed at the end of every file. 

.id-.[writehere@qq.com].btc including the identification key of each victim appends those files that became useless after encryption and indicates the presence of writehere@qq.com ransomware. Also, ransom note FILES ENCRYPTED.txt gets placed on the system and shows the following message:

all your data has Been a locked us 
You want to return statement? 
write email writehere@qq.com 

Writehere@qq.com ransomware also delivers payment instructions to your screen, but you shouldn't even consider the solution of ransom paying because criminals behind the virus are not going to recover your files. In most cases, they disappear when the transfer is done, and your data remains locked.[2]

Remember that writehere@qq.com ransomware belongs to a dangerous family and contacting malicious actors may lead to malware infiltration or even the permanent loss of your data and money. When you write to these people in return, you may get additional malware instead of the decryption key that is promised. 

Focus on writehere@qq.com ransomware removal and make sure to react as soon as possible because ransomware is set to change more significant parts on the device like:

  • Windows Registry;
  • System functions;
  • Security programs;
  • System folders and files.

Researchers[3] recommend choosing professional anti-malware tools when you want to remove writehere@qq.com ransomware alongside virus damage. Programs like that can indicate all possible threats and improve performance by cleaning the system thoroughly. Double-check after the removal with Reimage and make sure that virus damage is fixed before data recovery. 

Malicious macros spread cyber infections on the system via email

Spam email campaigns are not only used in scams or phishing attacks. Email attachments, in most cases, contain infected files and macro viruses that get triggered by the victim once the file is opened on the system. When a content enabling message appears and, the user allows the process to launch the malicious script on the computer.

Ransomware can be infiltrated on the system using other malware as the distributor or launched directly on your machine from the executable file attached to the email. Unfortunately, these emails may look safe and legitimate, so people download and open documents, archives or PDFs without thinking twice. 

In other cases, ransomware can be distributed via exploit kits or system vulnerabilities. So make sure to keep your programs up-to-date and patch any issues as soon as possible. This is the best tip on how to avoid cyber infections.

Remove writehere@qq.com ransomware from the PC as soon as possible

Cyber threats like writehere@qq.com ransomware virus, other crypto malware or miners are one of the most dangerous because the currency is involved. Malicious actors focus on getting the profit from their victims, and your locked files are not important for them.

Due to this fact, you should focus on writehere@qq.com ransomware removal, and after that process, you can worry about the data recovery. Since official decryption tool is not available, you should concentrate on file restoring with data backups and copies or file recovering software.

Nevertheless, you need to remove writehere@qq.com ransomware from the device completely first. You can do so with Reimage, SpyHunterCombo Cleaner or Malwarebytes Malwarebytes. Get a reputable tool and scan the system fully. Proceed with the suggested steps and clear all possible intruders from the computer.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove writehere@qq.com virus, follow these steps:

Remove writehere@qq.com using Safe Mode with Networking

For writehere@qq.com ransomware removal we recommend rebooting the device in Safe Mode with Networking, so your antivirus tool can work without disturbance:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove writehere@qq.com

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete writehere@qq.com removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove writehere@qq.com using System Restore

System Restore can only help because this feature allows recovering device to a previous state:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of writehere@qq.com. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that writehere@qq.com removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove writehere@qq.com from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by writehere@qq.com, you can use several methods to restore them:

Data backups are not always helping. If so, use Data Recovery Pro

This program can help with encrypted files or accidentally deleted items

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by writehere@qq.com ransomware;
  • Restore them.

Windows Previous Versions feature restores files after writehere@qq.com ransomware attack

This can work for encrypted files if System Restore gets enabled before

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer method for file restoring

When Shadow Volume Copies get deleted, unfortunately, ShadowExplorer is not helpful

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

There is no decryption tool for writehere@qq.com ransomware

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from writehere@qq.com and other ransomwares, use a reputable anti-spyware, such as Reimage, SpyHunterCombo Cleaner or Malwarebytes Malwarebytes

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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