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Remove Terdot virus (Virus Removal Instructions) - Tutorial

removal by Linas Kiguolis - - | Type: Malware

Terdot trojan steals social media credentials

The picture of Terdot virus

Terdot is a banking trojan that emerged in the middle of 2016. The virus is a variant of Zeus trojan which source code was published online in 2011. However, in November 2017, researchers reported about an updated version of the trojan spreading via phishing emails.[1] Since then this malicious program steals social media and email credentials instead of banking data.

Terdot virus is designed as customized man-in-the-middle (MITM) proxy[2] that is capable of stealing Facebook, Twitter, YouTube and Google Plus data. Malware might post links to trojan download site on behalf of compromised accounts. Additionally, malware might attack few email services, such as Yahoo, Gmail, and Microsoft live.com login page.

However, the interesting fact is that Terdot trojan does not attack Russia’s biggest social media platform – VKontakte. Thus, it raises assumptions that developers might be from this country or Eastern Europe.

This complex cyber threat includes automatic update feature that gives attackers a change to execute new commands or download malicious files. Thus, it might be updated anytime. For this reason, it is recommended to remove Terdot as soon as you learn about the attack. Security experts warn that it might hard to delete the infection, but reputable security software, such as Reimage Reimage Cleaner Intego, should help to get rid of it.

Terdot virus is created to read browser traffic

To steal information from social networks, the trojan has to modify browser’s settings and inject specific code. Terdot malware redirects all traffic and connections to its proxy server. It means that it monitors user’s activities online by standing in the middle.

This activity might help trojan to modify data provided on the websites that user access and track sensitive information. All the collected data is uploaded to the Command and Control server. Moreover, it is reported that malware mostly affects Mozilla Firefox and Internet Explorer browsers.

The biggest threat of the malware is that it can generate its certificates for each visited websites. It means that it can easily bypass TLS restrictions and create its own Certificate Authority. Therefore, it doesn’t matter if your bank HTTPS protocol, Terdot can still see your login details and password.

The trojan might make numerous changes to the system and install harmful components. Thus, it’s better to avoid this cyber threat. However, in case you suffered from the attack, you should remove Terdot, inform your bank about this situation to block suspicious activities on your account and change your social networks or email passwords.

The image of Terdot malware
Terdot virus started as a banking trojan, but currently, it steals social media credentials.

Phishing emails with obfuscated PDF file spread data-stealing malware

Malware spreads via malicious emails. Researchers detected that Sundown Exploit Kit has been used for distributing emails with PDF file or icon. This component contains JavaScript code that activates trojan’s download process.

If a user clicks on a fake PDF file, he or she initiates a downloading process of the malicious payload. Due to virus complexity execution and installation of malicious components process is protected.

Email campaigns target customers of financial organizations and banks in Canada, the US, Australia, the UK,[3] and Germany. Among targeted institutions are PCFinancial, BMO, Desjardins, Royal Bank, Banque Nationale, Scotiabank, the Toronto Dominion Bank, CIBC and Tangerine Bank.

Targeted banks’ customers are advised to stay vigilant and do not rush opening emails that seem to be sent from the institution. Always double-check the information about the sender, look up for mistakes or missing credentials that would identify phishing email.

Terdot elimination instructions

The data-stealing trojan might be hard to get rid of. As you already know it might inject malicious codes into system processes that makes Terdot removal complicated. For this reason, we want to discourage you from manual elimination option.

It’s nearly impossible to delete trojan-related components manually. Thus, you should obtain a reputable malware-removal program (e.g. Reimage Reimage Cleaner Intego, SpyHunter 5Combo Cleaner or Malwarebytes)  and run a full system scan several times. If you cannot remove Terdot using security software because malware prevents from installing, updating or running it, please check the guide below.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Terdot virus, follow these steps:

Remove Terdot using Safe Mode with Networking

If Terdot banking trojan prevents from running security software, follow these steps:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Terdot

    Log in to your infected account and start the browser. Download Reimage Reimage Cleaner Intego or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Terdot removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Terdot using System Restore

Try to remove malware by using System Restore:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Terdot. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage Reimage Cleaner Intego and make sure that Terdot removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Terdot and other ransomwares, use a reputable anti-spyware, such as Reimage Reimage Cleaner Intego, SpyHunter 5Combo Cleaner or Malwarebytes

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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References

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