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Remove .access_denied ransomware / virus

removal by Julie Splinters - - | Type: Ransomware

.Access_denied ransomware: how damaging is it?

Unfortunately, .Access_denied virus is another file-encrypting malware. There have been a couple of viruses with amusing titles lately which did not threaten to inflict significant damage on the system and were regarded as more scareware rather a threat. However, in the case with this virus, you should not take it too lightly. This threat follows the operation manner of highly severe threats such as Locky, Crysis, Apocalypse, etc. After the infection, users might not suspect that their computers have been targeted by file-encrypting malware until they notice the inaccessibility to their files which now all are marked with .access_denied extensions. Nonetheless, there is no need to panic. Remove .access_denied virus as soon as possible. For that purpose, Reimage Reimage Cleaner Intego comes in handy.

Questions about .access_denied ransomware virus

As common for the viruses of this kind, this cyber infection sneaks into your device disguised in a trojan or .exe file. Depending on the processing speed of your PC, the virus may take from several up to 15 minutes to encrypt all your files with an elaborate AES-256 algorithm key. Unfortunately, this usually employed technique still causes trouble for virus researchers. The data is encrypted with a public key, and one of the viable ways to decrypt the files is to obtain the private key. If you backed up your files in advance, your data could be easily restored. We do not recommend paying the money as the crooks demand enormously high ransom – 10 bitcoins (≈6000 USD). Therefore, there are no guarantees of data return.

All your files were encrypted with strong algorithm AES256 and unique key.
Do not worry, all your files in the safety, but are unavailable at the moment.
To recover the files, you need to get special decryption software and personal key.
You can contact us:
Primary Email:
Reserve Email:
Please use public mail service like gmail or yahoo to contact us, because your messages can be not delivered.
For fast communication, you can write to us in Jabber:
How to register a jabber account:
You have 3 working days to contact us, otherwise recovering may be harder for you.

Soon afterward, the virus opens the intsructions.txt or instructions.html file with the requirements for the data recovery. Unlike other samples of ransomware category, it provides even three email addresses for the communication purposes:,, and Interestingly, that the virus does not encrypt all files but only those which are located in the folders with non-admin access. This encourages users to use passwords on their computers for precaution purposes. Needless to say, that if several computers are linked to one servers, they will be all infected with .access_denied ransomware. In any case, we recommend you to hurry up with the elimination before the virus dos not inflict more damage. Reimage Reimage Cleaner Intego speeds up .Access_denied removal process.

The image of .Access_denied virus

The transmission peculiarities of the malware

Since it operates quite in a traditional way, .Access_denied hijack might have occurred when you recklessly opened a scam email with the malicious attachment. Usually, crooks try to deceive victims with false notifications from local institutions and business companies. The email asks to review the contents of the attached file which contain the binary with .Access_denied malware. As a result, clicking the attachment accelerates the infection process. In order to avoid possible cyber infections, we recommend restraining from opening similar emails. Even if they pretend to be the messages sent from official institutions, verify the sender before taking any action. Keep out of illegal file-sharing domains as they might contain malicious links as well.

Access denied termination process

You can easily remove .Access_denied virus with the assistance of anti-spyware application, such as Reimage Reimage Cleaner Intego or Malwarebytes. These utilities will do all the important preparations and complete the elimination process. They might be a better solution since they are apt in detecting all malevolent files and registry files quickly and more efficiently. If certain .Access_denied removal problems occur, such as forcefully shut-down anti-virus app or inability to download any content, feel free to use our guidelines. In addition, you will find alternative data recovery methods. Keep in mind that precision and cautiousness are significant factors in lowering the risk of a virus assault.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove .access_denied virus, follow these steps:

Remove .access_denied using Safe Mode with Networking

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove .access_denied

    Log in to your infected account and start the browser. Download Reimage Reimage Cleaner Intego or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete .access_denied removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove .access_denied using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of .access_denied. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage Reimage Cleaner Intego and make sure that .access_denied removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove .access_denied from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

If your files are encrypted by .access_denied, you can use several methods to restore them:

Opting for Data Recovery Pro

This application might one of the last chances to decrypt the data if you didn’t back up your files in advance. What is more, this program comes in handy locating the lost files after a system crash.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by .access_denied ransomware;
  • Restore them.

How useful is Windows Previous Versions feature?

Follow the steps to access the previously saved copies of your files. Keep in mind that System Restore function should be enabled for this method to work out.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

The benefits of ShadowExplorer

There are big chances to decrypt the data using this utility as it helped to decode the files locked by ODIN ransomware.

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from .access_denied and other ransomwares, use a reputable anti-spyware, such as Reimage Reimage Cleaner Intego, SpyHunter 5Combo Cleaner or Malwarebytes

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Julie Splinters
Julie Splinters - Malware removal specialist

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  1. betV says:
    November 29th, 2016 at 8:49 am

    Theyre quite crafty when it comes to ransomware naming.

  2. carlisle55 says:
    November 29th, 2016 at 8:49 am

    Need decrypter!!!

  3. MarkTrest says:
    November 29th, 2016 at 8:50 am

    And they still continue making cant be helped after all.

  4. Dorris says:
    November 29th, 2016 at 8:51 am

    I got no mail from hackers.

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