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BancoCrypt ransomware virus. How to remove? (Uninstall guide)

removal by Alice Woods - - | Type: Ransomware
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Banco Crypt asks to pay only 10 USD for data recovery

BancoCrypt ransomware wallpaper

BancoCrypt is a new version of Jhash ransomware virus. The malicious program’s code is based on the HiddenTear[1] project. Thus, it uses AES cryptography, appends .locky file extension, changes the desktop picture and delivers data recovery instructions in Spanish language either in Leeme_Nota_de_Rescate.txt or READ_IT.txt file.

Authors of the BancoCrypt ransomware asks to pay 10 USD via online payment platform Payza and send a screenshot of the transaction to jhash.bancaenlinea@zoho.com. Nevertheless, the size of the ransom is small; you should still not pay the ransom and motivate hackers to create more threatening variants of malware.

The malicious program mostly spreads via malicious spam emails. BancoCrypt virus might enter the system when a user opens an infected email attachment. Once inside, it starts scanning the system and locking files with .locky file extension which has been used at the beginning of Locky ransomware era.

However, these viruses have nothing in common. Cyber-criminals might just have lent the infamous suffix to scare people into paying the ransom. However, security experts do not recommend paying the ransom for BancoCrypt even if it’s a small amount of money because:[2]

  • criminals might ask for more money once they see that you are willing to pay for data recovery;
  • you might be offered to download other malware on the computer instead of decryption software;
  • hackers might blackmail you;
  • you might never get promised BancoCrypt decryptor.

Instead of having business with crooks, you should remove BancoCrypt from the computer and try alternative data recovery instructions. The crypto-malware is based on HiddenTear which is decryptable virus. Therefore, there’s hope to restore your files as well.

However, BancoCrypt removal should be completed first to prevent from getting your files encrypted again, system slowdowns and other possible security issues. Elimination of the malicious program is performed using reputable malware removal tools, such as Reimage.

Distribution methods of the crypto-virus

We have already mentioned that ransomware spreads via malicious spam email. Thus, you should be careful with received letters, invoices and other documents. Do not open any attachment if you do not know the sender, or if his or her email seems suspicious or you are not sure what you have received such email at all.

However, authors of the ransomware might also distribute malware via:

  • malware-laden ads;
  • bogus software downloads or updates;
  • illegal downloads;
  • compromised websites.

To avoid BancoCrypt and similar threats, users should be careful when browsing the web and avoid clicking unknown content. Additionally, installing antivirus protection is also recommended. Security experts from Les Virus[3] also suggest creating backups and updating them carefully. Bad accidents happen, and backups are crucial after ransomware attacks.

BancoCrypt virus removal guidelines

The file-encrypting virus is a complicated cyber threat that might make critical changes to the system and make your computer vulnerable. Thus, gentle and professional BancoCrypt removal is necessary. Only reputable security programs, such as Reimage or Malwarebytes Anti Malware can safely remove malware from your device.

However, you might encounter difficulties because ransomware might block antivirus or malware removal program. For this reason, you should reboot your PC to Safe Mode with Networking first to remove BancoCrypt successfully.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall BancoCrypt ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual BancoCrypt virus Removal Guide:

Remove BancoCrypt using Safe Mode with Networking

Follow these steps to reboot computer to the Safe Mode with Networking to remove the virus automatically:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove BancoCrypt

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete BancoCrypt removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove BancoCrypt using System Restore

System Restore might also be helpful in virus elimination process:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of BancoCrypt. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that BancoCrypt removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove BancoCrypt from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by BancoCrypt, you can use several methods to restore them:

Data Recovery Pro might help to recover corrupted files

Originally, this tool has been created to restore data from system wreckage or accidental deletion. However, it might help to restore some of the encrypted files as well.

Try Windows Previous Versions  feature

If System Restore has been enabled before BancoCrypt malware attack, you should follow these steps to recover individual files:

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Use ShadowExplorer

This program can restore files from Shadow Volume Copies. Thus, if BancoCrypt did not delete them, you can try it:

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

HiddenTear decryptor

HiddenTear decryptor might also restore some files with .locky file extension. Check these tools:

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from BancoCrypt and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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References