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Jhash ransomware virus. How to remove? (Uninstall guide)

removal by Ugnius Kiguolis - - | Type: Ransomware
12

Developers of Jhash ransomware use online payment platform Payza to obtain illegal profits

The image of Jhash virus

Jhash virus is created to encrypt data on the victimized computer and demand a ransom for a decryption key. Once the malicious program is in the system, it starts data encryption using AES algorithms[1], appends .locky extension and drops a Leeme_Nota_de_Rescate.txt ransom note written in Spanish.

Analysts from DieViren.de[2] note that there is no proof showing that this ransomware is related to an infamous Locky virus. In fact, the source code of Jhash malware is based on the infamous Hidden Tear ransomware. There are identical variants such as Teamo, Losers, GIBON and other file-encrypting viruses.

The text file carefully instructs the victims on how to recover their data — they are asked to pay a $10 ransom using an online payment platform Payza. Even though the ransom amount is extremely low in comparison to the usual ones, you should not motivate the attackers to continue their illegal actions. Remove Jhash virus instead of paying the ransom.

Besides, do not get deluded by the scam offers of alternative Jhash decryptors online. Malevolent people take advantage of desperate people and lure them into purchasing expensive and useless decryption tools. It is just a popular method to generate illegal profits for scammers.

Instead, you could employ Reimage or Malwarebytes Anti Malware to start Jhash removal for you. These are the most reputable security applications which will quickly detect the executables of the ransomware and eliminate them. Additionally, it will maintain your computer’s security in the future and prevent malware attacks.

Spam e-mail messages are used to distribute the ransomware

Typically, hackers send thousands of spam e-mails containing a malicious attachment[3]. Once the inexperienced computer user clicks on it, the executable file is dropped, and ransomware successfully infiltrates on the system.

To increase the rate of the infections, developers imitate invoices and other essential documents sent by famous companies. They look like legitimate files and trick users to click on them. Thus, we encourage you to monitor your online activity carefully and avoid opening suspicious e-mail letters.

Moreover, ransomware might possess a form of a fake software update offered on the web. You may encounter a pop-up claiming that you need to upgrade Adobe Flash Player or even Windows OS. None of these false messages are real. You should always close the tab/window and never install programs or updates from unreliable websites.

Additionally, remember that it is extremely important to keep your anti-malware software updated regularly. It will help you to prevent the infiltrations of high-risk computer infections and avoid financial or data losses.

A professional security software will help you terminate Jhash virus

We always recommend using an antivirus system to remove Jhash and other ransomware since it is the safest way. Hackers tend to program malware to open backdoors to infiltrate different types of malicious programs on the infected computer. A regular computer user is not qualified to detect and eliminate them all.

Thus, we suggest downloading a reputable anti-malware software from verified developers. After the installation, let it scan your files thoroughly and start a Jhash removal.

However, those who still opt for manual termination can follow the detailed guide provided at the end of this article.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Jhash ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual Jhash virus Removal Guide:

Remove Jhash using Safe Mode with Networking

Follow the instructions below to reboot your computer to Safe Mode with Networking.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Jhash

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Jhash removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Jhash using System Restore

If the first method failed, you could try to reboot the PC using Command Prompt function.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Jhash. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Jhash removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Jhash from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

Even though you remove Jhash virus, your files still remain encrypted. Attentively check all recovery methods in order not to become a victim of a scam. Our IT professionals offer several reliable methods you could try to use to retrieve your data.

If your files are encrypted by Jhash, you can use several methods to restore them:

Data Recovery Pro tool

It is a professional program developed to help victims in case of ransomware or accidental file wreckage. You could try it after Jhash attack as well.

Try Windows Previous Versions function

Make sure that System Restore function was enabled and follow the steps below:

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer might help you

Firstly, check whether the ransomware didn't delete Shadow Volume Copies from you PC and follow the guide presented below.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Two different decryptor versions might work

Try version 1 and version 2 to retrieve the most important data.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Jhash and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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References