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Remove Citrio Browser (Removal Guide) - Free Instructions

removal by Olivia Morelli - - | Type: Browser Hijackers

Citrio browser is the fake tool that is based on Chromium

Citrio Browser 

Citrio Browser is the PUP developed by Epom Ltd which has been distributed on the internet with the help of software bundling technique. This an ad-supported application is based on a legitimate Chromium code which can easily be altered according to the developer's needs. However, no matter that the tool presents itself as a “powerful download manager” and promises an ability to download torrents within the browser,[1] it can easily install other extensions on your computer behind your back. Additionally, this Chromium virus tracks user's activity on the Internet and collects specific information which it additionally shares with its developers. To sum up, there is no need for you to deal with Citrio virus because it is not a useful addition to your computer system.

Name Citrio Browser
Type Browser hijacker/Fake browser
Category Potentially unwanted program
  • Displays numerous ads on your screen;
  • Installs hidden components (e.g. other extensions);
  • Tracks its victims and collects personal data locally;
Affecting MacOS and Windows devices
Distribution The official website, deceptive advertisements, pages, software bundling
Elimination Use tools like Reimage and remove Citrio or any other cyber threat during a full system scan

The browser is not the malicious software that can damage your device permanently, but potentially unwanted programs like this affect the performance of your computer significantly because the virus is not giving you the promised features. This intruder is designed to deliver intrusive advertisements to your screen and even track or even record information about your online activity and behavior.[2] This latter feature is why users call it Citrio virus.

Nevertheless, this intruder has more frustrating functions that include:

  • commercial content constantly appears on commonly visited sites;
  • advertising banners are injected into various pages;
  • web pages can start loading slowly or not display properly;
  • websites redirect to different pages with commercial content, possibly malicious material, without any notice.

Citrio, in most cases, gets installed unknowingly and the victim has no idea where those changes on the system came from. Since the main technique used to distribute these PUPs is software bundling, it is possible that you have the intruder on your computer for a while, but those symptoms were not apparent before. 

Unfortunately, Citrio has an official website and promotes the software on deceptive advertisements. This content may also trick users into getting this program on the system. Developers claim this is a free and fast browser that has more useful features like an intelligent download manager. 

Citrio claims that the browser is polished, fast and lightweight and demonstrates excellent performance while ensuring the comfortable webs surfing for users. It uses add-ons to support extensions, plugins used to expand the functionality of the browser:

  • Download Manager;
  • Torrent manager;
  • Proxy manager;
  • Video Downloader;
  • many more.

Although developers claim to be respecting your privacy, you need to remove Citrio Browser because it gathers information about you. It is not personally identifiable information but various details regarding your time online can be accessed and even used in later advertising campaigns.

Proceed with Citrio removal and make sure to do so as soon as possible. We advise using Reimage or similar optimization and antivirus tool for the process because you need to find all possible intruders to get rid of the unwanted behavior. 

Citrio Browser adware
Citrio Browser virus is the cyber threat that installs itself on the computer without users' consent.

Make sure you use reputable software providers to prevent unexpected downloads

When you install software or update programs, you should pay close attention to these processes. When you skip through the steps, you risk getting PUPs or even more serious malware. Researchers[3] always advise choosing Advanced or Custom options during the installation because it gives the opportunity of de-selecting programs from the list.

Software bundling technique is the one used for the distribution of useless software, so custom installations allow you to see all those bundled programs and get rid of them all at once before automatical install. Also, avoid visiting suspicious websites or using software providers that are not the official developer of that application.

Get rid of Citrio Browser and clear the possible damage by using professional tools

If you think that you can remove Citrio and your device will work normally again, you should think twice. This is not the case, because the hijacker, as we have already mentioned, can install other programs or add-ons without your approval. Additionally, it can change your system settings to lead you into more issues. So, there is no surprise that uninstalling the browser manually may not help because additional programs will still remain on your device.

However, Citrio removal is possible with help from professional anti-malware tools and programs. This is more advisable because a full system scan indicates potential threats, all add-ons installed by this threat and eliminates them during a thorough system cleaning.


You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage (remover) Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Citrio Browser, follow these steps:

WindowsMac OS X

Delete Citrio Browser from Windows systems

Make sure to clear the system thoroughly when dealing with PUPs like Citrio Browser:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Citrio Browser and related programs
    Here, look for Citrio Browser or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Citrio Browser from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

WindowsMac OS X

Erase Citrio Browser from Mac OS X system

When you try to remove Citrio Browser, pay close attention:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Citrio Browser or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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