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Remove Citrio Browser (Removal Guide) - Free Instructions

removal by Olivia Morelli - - | Type: Browser Hijackers

Citrio browser is the fake tool that is based on Chromium

Citrio Browser 

Citrio Browser is the PUP developed by Epom Ltd which has been distributed on the internet with the help of software bundling technique. This an ad-supported application is based on a legitimate Chromium code which can easily be altered according to the developer's needs. However, no matter that the tool presents itself as a “powerful download manager” and promises an ability to download torrents within the browser,[1] it can easily install other extensions on your computer behind your back. Additionally, this Chromium virus tracks user's activity on the Internet and collects specific information which it additionally shares with its developers. To sum up, there is no need for you to deal with Citrio virus because it is not a useful addition to your computer system.

Name Citrio Browser
Type Browser hijacker/Fake browser
Category Potentially unwanted program
  • Displays numerous ads on your screen;
  • Installs hidden components (e.g. other extensions);
  • Tracks its victims and collects personal data locally;
Affecting MacOS and Windows devices
Distribution The official website, deceptive advertisements, pages, software bundling
Elimination Use tools like Reimage Reimage Cleaner Intego and remove Citrio or any other cyber threat during a full system scan

The browser is not the malicious software that can damage your device permanently, but potentially unwanted programs like this affect the performance of your computer significantly because the virus is not giving you the promised features. This intruder is designed to deliver intrusive advertisements to your screen and even track or even record information about your online activity and behavior.[2] This latter feature is why users call it Citrio virus.

Nevertheless, this intruder has more frustrating functions that include:

  • commercial content constantly appears on commonly visited sites;
  • advertising banners are injected into various pages;
  • web pages can start loading slowly or not display properly;
  • websites redirect to different pages with commercial content, possibly malicious material, without any notice.

Citrio, in most cases, gets installed unknowingly and the victim has no idea where those changes on the system came from. Since the main technique used to distribute these PUPs is software bundling, it is possible that you have the intruder on your computer for a while, but those symptoms were not apparent before. 

Unfortunately, Citrio has an official website and promotes the software on deceptive advertisements. This content may also trick users into getting this program on the system. Developers claim this is a free and fast browser that has more useful features like an intelligent download manager. 

Citrio claims that the browser is polished, fast and lightweight and demonstrates excellent performance while ensuring the comfortable webs surfing for users. It uses add-ons to support extensions, plugins used to expand the functionality of the browser:

  • Download Manager;
  • Torrent manager;
  • Proxy manager;
  • Video Downloader;
  • many more.

Although developers claim to be respecting your privacy, you need to remove Citrio Browser because it gathers information about you. It is not personally identifiable information but various details regarding your time online can be accessed and even used in later advertising campaigns.

Proceed with Citrio removal and make sure to do so as soon as possible. We advise using Reimage Reimage Cleaner Intego or similar optimization and antivirus tool for the process because you need to find all possible intruders to get rid of the unwanted behavior. 

Citrio Browser adwareCitrio Browser virus is the cyber threat that installs itself on the computer without users' consent.

Make sure you use reputable software providers to prevent unexpected downloads

When you install software or update programs, you should pay close attention to these processes. When you skip through the steps, you risk getting PUPs or even more serious malware. Researchers[3] always advise choosing Advanced or Custom options during the installation because it gives the opportunity of de-selecting programs from the list.

Software bundling technique is the one used for the distribution of useless software, so custom installations allow you to see all those bundled programs and get rid of them all at once before automatical install. Also, avoid visiting suspicious websites or using software providers that are not the official developer of that application.

Get rid of Citrio Browser and clear the possible damage by using professional tools

If you think that you can remove Citrio and your device will work normally again, you should think twice. This is not the case, because the hijacker, as we have already mentioned, can install other programs or add-ons without your approval. Additionally, it can change your system settings to lead you into more issues. So, there is no surprise that uninstalling the browser manually may not help because additional programs will still remain on your device.

However, Citrio removal is possible with help from professional anti-malware tools and programs. This is more advisable because a full system scan indicates potential threats, all add-ons installed by this threat and eliminates them during a thorough system cleaning.


You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Citrio Browser, follow these steps:

WindowsMac OS X

Delete Citrio Browser from Windows systems

Make sure to clear the system thoroughly when dealing with PUPs like Citrio Browser:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Citrio Browser and related programs
    Here, look for Citrio Browser or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Citrio Browser from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

WindowsMac OS X

Erase Citrio Browser from Mac OS X system

When you try to remove Citrio Browser, pay close attention:

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Citrio Browser from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Citrio Browser-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Citrio Browser, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Citrio Browser and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Citrio Browser-related entries.Uninstall from Mac 2

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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