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Remove DriverAgent Plus (Removal Instructions) - May 2019 update

removal by Olivia Morelli - - | Type: System tools

DriverAgent Plus – a legitimate optimization tool that can be bundled with third-party software

DriverAgent Plus system tool

Questions about DriverAgent Plus

DriverAgent Plus is a legitimate computer optimization program created by eSupport.com, Inc. The software is designed to check the computer’s system and detect missing or outdated drivers.[1] The program is compatible with Windows OS starting from XP and finishing with Windows 10 version. You can download this program from its official website. However, previously you may have also noticed it while installing other software. Therefore, users who do not install new programs correctly[2] might overlook an offer to install this PC optimization software and think that it infiltrated their PC system. For this reason, they often refer to it as a potentially unwanted program.

Name DriverAgent Plus
Type System tool
Purpose This tool scans the system and finds outdated drivers
Cause Adware programs can display pop-ups from this software
Appearance This tool can appear from software bundles
Compatible OS Windows
Remove it Reimage Reimage Cleaner Intego can get rid of the virus damage. Before that, get rid of DriverAgent Plus by removing the virus with the help of tips given below

The main thing we want to stress out here is that DriverAgent Plus is NOT a computer virus.[3] This program is not malicious and cannot infiltrate the system without the user’s permission. The only problem here is that users do not install applications correctly and give such permissions without even realizing it.

Computer users also report that the installation of DriverAgent Plus leads to an increased number of online ads, redirects to questionable websites and other computer-related problems. However, the main problem here is that users may have downloaded it from third-party download sources[4] instead of the official website.

Unofficial download sites often include adware, browser hijackers or potentially unwanted programs (PUPs) that might be responsible for bringing unwanted ads on your computer that have nothing in common with Driver Agent. However, if you have downloaded this PC optimization program intentionally and now you think that you want to uninstall it, you can do that just like with any other application.

You can remove Driver Agent from the computer system by using reputable anti-malware tools such as SpyHunter 5Combo Cleaner. Also, fix virus damage with Reimage Reimage Cleaner Intego. You can also use manual elimination tips given at the end of this post. 

If you have installed a software package, it’s possible that there was a PUP in it as well that is now causing computer-related problems on your computer. By eliminating the cause, you will also succeed in the DriverAgent Plus removal and get rid of its annoying pop-up notifications that have been bothering you lately.

DriverAgent Plus computer toolDriverAgent Plus is a computer optimization program that fixes corrupted, outdated or missing drivers.

Installing PC optimization programs from various Internet sources

Various optimization programs have their official websites and are available to download on various third-party sites. Therefore, users, who are looking for a tool to fix drivers on Windows computer, can download them directly. Additionally, the programs may be promoted in various software installers. It’s a legit software marketing technique that might be tricky for those users who do not pay attention to software installation.

When you download and install a particular program from the Internet, you are offered to choose between Advanced/Custom and Quick/Recommended installation mode. If you opt for the latter method, you give indirect permission to install a whole package. In this way, various computer optimization tools and additional content may enter your device as well.

According to tech experts from UdenVirus,[5] to avoid the installation of unwanted applications, you should always rely on Advanced/Custom installation and read each of the steps attentively. If you see pre-selected statements agreeing to install third-party apps, you should always unmark those ticks. Thus, these additional programs won’t get permission to be installed on your PC.

Uninstall DriverAgent Plus from your machine if you are not likely to have it

DriverAgent Plus optimization softwareDriverAgent Plus is a system tool that can come bundled with other software

We want to remind that this security program is not malicious and does NOT belong to the computer viruses category. Therefore, DriverAgent Plus removal is simple. You can just get rid of it using the below-given step-by-step guide which we have written for Windows users. Follow each step as shown in the instructions and you should succeed in the process.

You can also remove DriverAgent Plus from the system by using anti-malware software. If you are not likely to use and have this tool on your machine, you can install a reliable antivirus tool that will allow you to eliminate the unwanted application from your computer in a couple of minutes of time and will not require lots of your effort.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove DriverAgent Plus, follow these steps:

Eliminate DriverAgent Plus from Windows systems

Get rid of all adware-related components and processes from your Windows computer system. Check all directories to eliminate the suspicious program properly:

To remove DriverAgent Plus from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to DriverAgent Plus (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Remove DriverAgent Plus from Internet Explorer (IE)

If you have found some rogue browser extensions, plug-ins, or add-ons in Internet Explorer that you do not remember adding, you can remove them by using the following guide:

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for DriverAgent Plus and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete DriverAgent Plus removal.Reset Internet Explorer

Delete DriverAgent Plus from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the DriverAgent Plus-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Get rid of DriverAgent Plus from Mozilla Firefox (FF)

Removing suspicious content from Mozilla Firefox is necessary if you want to reverse all changes that have been added to your web browser application:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to DriverAgent Plus and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case DriverAgent Plus did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete DriverAgent Plus removal.Reset Firefox 2

Erase DriverAgent Plus from Google Chrome

If you have discovered some potentially unwanted content in your Google Chrome web browser, you can easily terminate it with the help of these below-provided guiding steps:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to DriverAgent Plus by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the DriverAgent Plus-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete DriverAgent Plus removal.Reset Chrome 2

Eliminate DriverAgent Plus from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to DriverAgent Plus and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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References
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  1. Mariana says:
    March 8th, 2016 at 7:41 am

    I, personally, dont know how to update the drivers so I think I would use it if I needed to

  2. Bernard56 says:
    March 8th, 2016 at 7:43 am

    Do need to update SpyHunter virus database for this one?

  3. Hartmut says:
    March 8th, 2016 at 7:44 am

    When was the last time you did?

  4. Duncan says:
    August 4th, 2016 at 12:09 pm

    That is a virus? Or some updates are viruses?

  5. AeonStar says:
    January 14th, 2017 at 10:26 am

    I uninstalled it, and its still advertising itself with system-notice pop-ups. What gives?

Your opinion regarding DriverAgent Plus