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Remove “Error: 0x8007042C” virus (Microsoft Support Scam) - Virus Removal Guide

removal by Gabriel E. Hall - - | Type: Malware

Error: 0x8007042C pop-ups: more scareware rather than actual alert

Error: 0x8007042C virus

Error: 0x8007042C virus functions as a scam warning designed by tech support scammers. You may encounter this false alarm after visiting a fraudulent website. Downloading a corrupted program may also evoke such notification[1].

Typically, such fake alert seeks to frighten a user by stating that Firewall breach was detected and that some kind of ransomware is trying to infect the system. After noticing such alerts, the user should perform Error: 0x8007042C removal immediately.

The authors of such deceptive projects seek to convey the sense or urgency and convince the victim call tech support scammers that claim to be working at Microsoft[2]. The malware typically makes the computer lag and keeps opening deceptive pop-ups that falsely inform the victim that the imaginary malware was detected on the system that can result in such problems:

  • Possible data loss;
  • Identity theft;
  • Loss of email/social networking/personal passwords;
  • Credentials stored or used on the computer.

Error: 0x8007042C popup typically suggests calling +1-844-699-8351. Do not dial any number provided by shady pop-up alerts or websites that urge you to contact Microsoft “certified technicians”. If you do, crooks might use deceptive techniques and social engineering to swindle money from you by false pretenses. Fraudsters tend to indicate problems and errors that signal a destructive infection present on a PC, but, in reality, these messages are no more than fake alerts. They felons urge to do one of the following:

  • Provide remote access to attackers via legitimate remote control programs such as TeamViewer or LogMeIn;
  • Buy security software packs that are highly overpriced;
  • Provide sensitive data such as full name, email, or credit card details.

It is unwise to comply with the demands of shady technicians who pretend to be able to fix your computer issue via phone or remote control programs. If you call them, most likely they will suggest you to open specific system folders, enter some commands into Run prompt or CMD. So if your browser started displaying 0x8007042C alerts, remove Error: 0x8007042C as soon as you can. We suggest you check the system with a program like Reimage and let it eliminate detected malware automatically.

Distribution of tech support scams

Tech support scam developers tend to infect computers by deception. They force users to silently install their malware by bundling it alongside popular free programs. However, the attackers might also distribute this virus via spam or illegal software packs. Be careful and choose files to download responsibly.

We highly suggest reading user reviews online and checking the reliability of the website that provides software download link. What is also important is that you install the downloaded software using the right settings. You should never go for Standard/Default settings and choose Custom/Advanced ones instead so that you could decompose the software pack by deselecting unwanted additions.

Note that such fake message may be tied to a specific website. Usually, it happens to be a gaming or movie streaming website. In order to avoid such encounter in the future, make sure your anti-security is updated. 

Get rid of Error: 0x8007042C pop-ups

If the described error message keeps bothering you on a daily basis and the computer runs slower than ever, remove Error: 0x8007042C virus immediately. It is very hard to identify the program that sends these alerts to you; in some cases, the virus does not even leave a standalone program on the system but modifies Windows Registry values instead. To perform a professional Error: 0x8007042C removal, we suggest using anti-spyware programs.


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Reimage (remover) Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove “Error: 0x8007042C” virus, follow these steps:

Remove “Error: 0x8007042C” using Safe Mode with Networking

Before running your anti-spyware or anti-malware software, reboot your PC using these instructions.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove “Error: 0x8007042C”

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete “Error: 0x8007042C” removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from “Error: 0x8007042C” and other ransomwares, use a reputable anti-spyware, such as Reimage, SpyHunterCombo Cleaner or Malwarebytes Malwarebytes

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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