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Remove Error Code XLMR01F7985 (Improved Guide) - Microsoft Support Scam

removal by Jake Doevan - - | Type: Adware

Error Code XLMR01F7985 is a fake alert that is used by bad actors in a cheesy tech support scam campaign

Error Code XLMR01F7985 scam

Error Code XLMR01F7985 is a fake pop-up message which claims that the user's PC is infected with malware, and a variety of personal information, including credit card details, are in the danger of disclosure. According to the message, victims need to contact Microsoft tech support in order to resolve the situation and save personal data from compromise. However, Error Code XLMR01F7985 is a scam created by cyber crooks that are trying to swindle money away from users who are less tech-savvy. Those who only encounter redirects to tech-support scams and similar unsafe sites regularly should check their computers for adware infection.

Name Error Code XLMR01F7985
Type Tech support scam
Category Adware
Infiltration Software bundling, unsafe websites
Symptoms Intrusive ads, redirects, slower browser operating speed, etc.
Main dangers Money loss, malware infection, information leak
Affected browsers Google Chrome, Internet Explorer, MS Edge, Mozilla Firefox, Opera, Safari, etc.
Elimination Use our guide below or security software for automatic removal
Optimization Scan your PC with Reimage Reimage Cleaner Intego to ensure it is clean from all the malicious components

While adware is not a virus, it is still considered to be unwanted software, merely because it can expose users to certain risks, such as Error Code XLMR01F7985 scam page. The unwanted application usually gets into users' PCs via software bundling or is installed by users intentionally, without them knowing the consequences (adware is often presented as a “useful” application – driver updater, system optimizer, download manager, and similar).

However, adware, despite highlighting its useful features, adware rarely discloses the full extent of its operation. Some aggressive adware programs can modify system files, change browser settings or even create scheduled tasks without permission. Therefore, users who do not remove Error Code XLMR01F7985 notifications on time might infect their machines with aggressive adware or even malware.

Once infected, users' Google Chrome, Mozilla Firefox, MS Edge, Safari, or another browser, starts redirecting users to questionable sites. In some cases, users can re-rerouted to Error Code XLMR01F7985 fake alert continually. Nevertheless, there are many similar scams created, such as Microsoft Help Desk Tech Support, Microsoft Warning Alert, and many others, which operate in the same way.

Error Code XLMR01F7985 message states the following:

Security Warning:


Error Code # XLMR01F7985

Call MS Technical Support: (833) 430-6138

Try not to ignore this important warning…
In the event that you leave this without fixing this issue, access to your PC will be expelled to anticipate further obliteration to our system. Your PC has alerted us that it was contaminated with malware. The following information is in threat:

1. Facebook Details
2. Credit Card Information
3. Email Credentials
4. Browsing History and Information

You should get in touch with us quickly so our specialists can direct you through the rebuilding procedure by telephone. If it's not too much trouble call us in the next 3 minutes to avert severe damage/loss data of your PC.

Contact MS Expert: (833) 430-6138 (Toll-Free) 

As evident, Error Code XLMR01F7985 authors use social engineering to scare users, making them think that their valuable data is at risk of exposure. However, most PC support scams can be recognized quickly due to the nature of the alert itself: Microsoft would never warn about virus infection using a web browser. Additionally, information is either stolen or not, and it cannot be in-between.

Nevertheless, many users still fall for Error Code XLMR01F7985 virus scam, and contact criminals the provided number. In most cases, victims are greeted by a person with a foreign accent, claiming that he or she is Microsoft representative and a tech support member.

Error Code XLMR01F7985 developers then proceed with talking about severe malware infections, banking account loss, and other non-sensual things. Crooks might ask for permission to remotely control[1] the victim's PC, install data-stealing malware, or ask to purchase some expensive software that is entirely useless.

Do not fall for the trick and take care of Error Code XLMR01F7985 removal from your browsers as soon as you can. You can manually search for unwanted programs as per our instructions below, or you can employ security software that specializes in PUP elimination. Additionally, we also suggest you scan your PC with Reimage Reimage Cleaner Intego in order to make sure all the suspicious components are removed.

Error Code XLMR01F7985 fake alertError Code XLMR01F7985 is a tech support scam that seeks to make users allow remote access to their computers

You need to be exclusively attentive when installing freeware and shareware from the internet

Adware is mostly undesired software, and most people would not install it if knowing how the PUP works and what it does to the computer. Therefore, authors come up with various deceptive techniques in order to spread the program to as many machines as possible – including Android and iOS devices (note that mobile adware is extremely prevalent and might be quite difficult to get rid of)[2]

To reduce the probability of unwanted program infiltration, experts[3] advise the following:

  • Employ security software and keep it up to date;
  • Refer to official websites when downloading software or updates;
  • Set automatic updates on all your programs to avoid fake updates;
  • Read through ToS and Privacy Policy of the program;
  • Do not rush the installation procedure;
  • When setting up a new application, always pick Advanced/Custom settings instead of Recommended/Quick ones when prompted;
  • Get rid of all the optional apps by removing the ticks from the pre-ticked boxes.

Uninstall Error Code XLMR01F7985 related malware to make sure your computer is safe

If you are bothered by invasive notifications constantly, you should simply leave the suspicious web page that promotes the scam and remove Error Code XLMR01F7985 related adware. This procedure can be either difficult or easy, depending on your system configuration, and how much negligence the device was exposed to (malware and adware infections often spread quickly, as redirects lead to more infected sites).

Error Code XLMR01F7985 removal can be performed with the help of security software or by eliminating unwanted applications manually. You can find the instructions below.  Less computer savvy individuals should stick to automatic removal options.

If you already contacted tech support scammers, you should:

  • Contact your bank – it might be able to revert some payments;
  • Report the incident to your local anti-fraud authority;
  • Change all your passwords on all accounts;
  • Scan your PC with anti-malware software to make sure no dangerous threats are present.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Error Code XLMR01F7985, follow these steps:

Remove Error Code XLMR01F7985 from Windows systems

To stop Error Code XLMR01F7985 virus notifications, please follow these steps:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Error Code XLMR01F7985 and related programs
    Here, look for Error Code XLMR01F7985 or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Erase Error Code XLMR01F7985 from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Error Code XLMR01F7985 and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Error Code XLMR01F7985 removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete Error Code XLMR01F7985 from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Error Code XLMR01F7985 should be removed from your Microsoft Edge browser.

Uninstall Error Code XLMR01F7985 from Mozilla Firefox (FF)

Mozilla Firefox might be modified heavily by adware. To make sure no unwanted activity returns, follow these instructions:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Error Code XLMR01F7985 and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Error Code XLMR01F7985 removal. Click on 'Reset Firefox' button for a couple of times

Eliminate Error Code XLMR01F7985 from Google Chrome

Make sure you reset Google Chrome after PUP elimination:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Error Code XLMR01F7985 and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Error Code XLMR01F7985 removal. Click on 'Reset' button to complete your removal

Remove Error Code XLMR01F7985 from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Error Code XLMR01F7985 or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Error Code XLMR01F7985 removal process. Select all options and click on 'Reset' button

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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