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Goofed ransomware virus. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Ransomware
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New Hidden Tear strain — Goofed ransomware

Goofed virus illustration

Goofed – yet another version of Hidden Tear virus which was spotted in the second half of November 2017. Alternatively, it is known as Goofed HT ransomware. It acts like any other file-encrypting virus that encodes data on the victimized computer and insists on paying a ransom to recover the documents. It is easily recognized by the hidden-tear.exe executable file and .goofed extension which is appended at the end of victim's file-names. Finally, the virus drops a YOU_DONE_GOOFED.txt ransom note.

Note that there are numerous versions of the infamous Hidden Tear virus such as Jhash, Curumim, DolphinTear, Foxy, and many other. They are all based on the same source code obtained from the parent program and Goofed ransomware is not an exception.

Goofed virus uses complex algorithms to encrypt the most widely used data:

  • Videos;
  • Documents;
  • Archives;
  • Images and other valuable information.

After Goofed HT ransomware finishes to encode data, it places a text file informing the victims about the attack. The ransom note states the following:

Files has been encrypted with hidden tear
Send me $100 in bitcoin to 112eFWptVuBw9KzVZFvgx8ERnqYMsY6HLj
And email me at hiddentear@protonmail.com for your decryption key.

We do not recommend paying the ransom since criminals cannot be trusted. You can find numerous complaints by the people who made transactions and received a useless decryption key[1] or didn’t receive it at all. Therefore, the smartest choice would be to remove Goofed virus and do not finance crooks’ malicious activity.

You can start Goofed removal by downloading a powerful anti-malware program. Our top picks would be Reimage and Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus since they are reliable and able to finish the termination process quickly. Besides, you should know that eliminating the malicious program does not recover your data. Thus, you should try to retrieve them from backups or use alternative recovery methods.

Understand how ransomware spreads to avoid its attack

Many people get infected with file-encrypting viruses because they are incautious and do not know how they are distributed. Typically, hackers employ not one, but many techniques to spread the ransomware rapidly.

The most commonly used one is to send spam e-mails that contain the executable files of the malware[2]. People do not recognize the ransomware since it is carefully hidden — developers impersonate invoices or other sales’ bills from well-known companies. Therefore, people get tricked to open the malicious e-mail and download an .exe file of the virus.

Another alternatively efficient technique is to release fake software updates to the web. Usually, computer users seek to download programs or their upgrades for free. Likewise, they end up at suspicious websites offering illegal downloads where hackers put their infected updates.

If you want to avoid the file-encrypting virus attack, you should definitely track every step you make while browsing. It is useful to employ a professional security software and scan files before downloading them. Also, install software only from verified distributors and stay away from unreliable ads which are promoted on vague pages.

Additionally, be careful with your e-mail letters. Crooks might hack into your friends’ accounts and use them to send messages with malware-laden links as well. Thus, don’t be shy to contact your friend in person in case you receive a suspicious text.

Goofed virus termination is the best solution

You should be aware that usually, ransomware is able to open backdoors for criminals to infiltrate other high-risk computer infections into your system. Besides, the malicious program might contain a Trojan component that is designed to track and steal your personal information such as credentials, log-in names, and passwords. Likewise, NoVirus.uk[3] experts suggest you to remove Goofed virus with a powerful anti-malware program to eliminate its components as well.

Remember that if you try to terminate the ransomware by yourself, you might not be able to recognize all of its elements and remain infected. The worst case scenario could be that you would delete files that are necessary for your operating system and damage your computer permanently.

Therefore, our team suggests following the Goofed removal instructions that are presented below. They will guide you through the process and highlight essential steps to succeed in the malware elimination.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Goofed ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual Goofed virus Removal Guide:

Remove Goofed using Safe Mode with Networking

To remove Goofed ransomware you should circumvent its system by rebooting your computer to Safe Mode with Networking.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Goofed

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Goofed removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Goofed using System Restore

Sometimes it may still block the installation of the antivirus program. Thus, follow the guide below to learn how to boot your PC into Safe Mode with Command Prompt.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Goofed. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Goofed removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Goofed from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

Since ransomware removal does not work as a decryption tool for the corrupted data, you can try alternative recovery methods that are mentioned below.

If your files are encrypted by Goofed, you can use several methods to restore them:

Data Recovery Pro is an excellent tool

This program was originally created to help victims after ransomware attack. Therefore, follow the instructions below to learn how to use it.

ShadowExplorer might help you

To be able to use this tool, you have to check whether the ransomware has deleted Shadow Volume Copies from your PC. If not, you can try to recover your files by following the instruction template below.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Goofed and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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