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Hallmark eCard Tech Support scam virus. How to remove? (Uninstall guide)

removal by Linas Kiguolis - - | Type: Malware

How to identify Hallmark eCard Tech Support scam?

Hallmark eCard Tech Support scam virus can quickly deceive you and make you contact technical support scammers. This malware variant is almost identical to a Trojan horse because it is distributed in an obfuscated form – a fake Hallmark eCard. This virus can be encountered in deceptive email messages in the form of an email attachment, or on phishing websites. Once the victim attempts to open the eCard, this Trojan horse triggers a message that says “Your eCard has expired.” In the meantime, Trojan silently installs Tech Support malware that is going to display bogus and terrifying messages later on. The malware automatically assigns itself to Startup programs and starts sending alerts as soon as the user restarts the computer. Hallmark Card TSS malware displays well-designed Windows warning messages, saying that Windows Security has been compromised and that the user needs to call 855 518-8366 immediately. These messages also showcase a randomly generates Computer ID number and a box where the user has to enter the “Response Code.”

Hallmark eCard Tech Support scam virus spreads in a form of fake eCards
It is highly recommended to consult with malware experts before making any actions if such shady messages start appearing on your screen out of nowhere. One thing for sure is that Windows OS would never send you pop-up messages asking to CALL someone for technical support. If this malware has attacked your computer, remove Hallmark eCard Tech Support scam virus using Reimage or instructions provided below this article. You can complete Hallmark eCard Tech Support scam removal manually, but it is highly recommended to scan the system for additional malware that may have been installed alongside this phony virus.

How did this malware get on your device without your authorization?

Questions about Hallmark eCard Tech Support scam virus

As we have already mentioned, the Hallmark eCard Tech Support scam virus hijack happens when the user rushes to explore content online boldly. Not everything is safe to click on, and you should think about general Internet hazards and scammers who are trying to take advantage of inattentive PC users. Be very careful when reading email letters and skip those that come from unknown senders. Malware distributors typically add a file or two to emails they send, and these typically look trustworthy. In most cases, scammers name them as invoices, bills, documents, and so on. Sadly, opening such file can cause a disaster. We also recommend you to choose Custom or Advanced settings when installing software and deselect any extra files or programs added to your selected piece of software. If you have already encountered Hallmark Card Tech Support Scam, please take a look at removal guidelines presented below.

Ways to remove Hallmark eCard Tech Support scam virus:

Computer users who are trying to remove Hallmark eCard Tech Support scam virus manually should firstly read instructions provided below. You can shut down this suspicious application sending you alerts manually, but we highly recommend you to scan the system with anti-malware tool afterward. In case you want to choose the automatic Hallmark eCard Tech Support scam virus removal method, follow these instructions:

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If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.

If you decided to select another anti-spyware, uninstall Reimage from your computer.
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Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Hallmark eCard Tech Support scam virus, follow these steps:

Remove Hallmark eCard Tech Support scam using Safe Mode with Networking

In order to close the annoying warning message that appeared on the screen, type these numbers into “Response Code” box: 642358497351 and press Next to continue. In case you have been infected with an updated version of this malware, the code might not work, so then you should carry out the following instructions and uninstall the malware with the help of anti-malware tool. As we have already mentioned, we recommend using Reimage or Malwarebytes MalwarebytesCombo Cleaner software for that. 

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Hallmark eCard Tech Support scam

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Hallmark eCard Tech Support scam removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Hallmark eCard Tech Support scam and other ransomwares, use a reputable anti-spyware, such as Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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