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Remove iforgot.apple.com (Virus Removal Guide) - Free Instructions

removal by Julie Splinters - - | Type: Spam tools

iforgot.apple.com is a fake domain name that might make you give away your AppleID credentials to cybercriminals

iforgot.apple.com

iforgot.apple.com is a spoofing site[1] used by cybercriminals to scam macOS/Mac OS X users into providing their sensitive information. In most of the cases, users get the scam email directly into their Inboxes, and it doesn't matter which email provider is used – Gmail, Yahoo, Outlook, or other.

The iforgot.apple.com scam consists of a carefully engineered plot: the email pretends to come from the tech giant Apple, and claims are made that somebody tried to enter the victim's account. Allegedly, the entry to the account has been disabled “for security reasons,” and the only way to regain the control of it is to enter the iforgot.apple.com link and provide the required AppleID information.

Those who provide the required details will risk the disclosure of their personal details to malicious parties, as crooks will be able to gain access to personal files, make purchases on the AppStore and steal details from personal messages, leading to further data compromise. If received, you should immediately remove iforgot.apple.com email from your inbox, change login details, and scan your machine for malware.

Name iforgot.apple.com
Also known as Your Apple ID was used to sign in to a new web browser
Type Scam, spoofing site
Distribution Spam emails
Targets Mac users
Risks Money loss, sensitive data disclosure to cybercriminals, malware infections, etc.
Termination If you entered your credentials to the spoofing site, hackers might have gained control of your machine and planted a keylogger or another nasty malware. Make sure you scan your computer with security software, such as Reimage

The nature of the iforgot.apple.com fake email is extremely deceptive, as many companies engage in the practice of warning people about the attempts to log in from a different IP by email – it is a common practice, and security feature can alert users to change their passwords, secure the account by applying two-factor authentication, etc.

However, cybercriminals often abuse the feature in a scam scheme and claim that suspicious activity was detected on the account. Here's what crooks behind a fake iforgot.apple.com email claim:

Dear Customer,

Your Apple ID was used to sign in to a new web browser.

Date and Time:
IP Address:
Country:

Your Apple ID has been temporarily disabled for security reason.
When you see this alerts, you can go to iforgot.apple.com to unlock your account with your existing password.
Your account will permanently disabled if you do not verify your account under 24 hours.

Sincerely,

Apple Support

Here are the signs and symptoms[2] or the iforgot.apple.com scam being fake:

  1. Pay attention to the way you are addressed – “Dear Customer.” Apple knows your name, and it would use it instead of a generic one
  2. Grammar and spelling errors
  3. A threat – claim that your account will be disabled. Apple you not threaten you with disabling your account for whatever reason.

Note that iforgot.apple.com is a real domain used by Apple to recover the lost AppleID. However, the text of the link (which is iforgot.apple.com) is not the same domain you will be redirected to, as it works as a hyperlink so that anything can be highlighted as a link name.

iforgot.apple.com scam
iforgot.apple.com is an elaborate scam designed to steal users' AppleID

In most of the cases, users will be redirected to a fake website that has nothing to do with Apple (appleid.account-support.reacomescan.com) but looks strangely familiar due to its copied design. Thus, no matter what, never enter your credentials into this spoofed site, as ramifications might be disastrous.

Nevertheless, if you did enter your credentials, you need to take action immediately: change your login details on your AppleID (if unable, contact customer support), scan your device for malware with Reimage or another security software, and contact your bank if any money was illegally taken from your account. Additionally, before iforgot.apple.com removal from your inbox, you should forward it to your local authorities that deal with scam cases.

Do not believe all the emails that appear in your inbox: scammers use them to steal your information or infect your device with malware

Spam email is among the most favorite malware and scam distribution methods around. For example, multiple ransomware and Trojan families employ obfuscated spam email attachments to initiate the infection.[3] Additionally, emails that lead to fake Amazon, Netflix, and other spoofed sites the harvest the login credentials thrive.

First of all, you should always check if the email is marked as spam – if it is the case, treat it with high caution, as it is most likely fake. Nevertheless, cybercriminals sometimes manage to bypass the built-in scanner, and some of these malicious emails manage to enter your Inbox. Therefore, always look for signs of deception, such as grammar mistakes, the “From” address, the content of the message (ask yourself whether the situation applies to you), etc.

Nevertheless, while many hyperlinks can lead you to a spoofed site, be aware that email addresses can be spoofed as well, and look identical to that of the original source, despite being something completely different. This technique is also widely used by hackers, as it makes the phishing attempt much more believable.

iforgot.apple.com phishing email
You could receive a variety of phishing emails that urge you to open a fake attachment or provide sensitive information. Always double-check if the message is legitimate to avoid data compromise or malware infections

If you entered the fake iforgot.apple.com site and enter your credentials, immediately check your Mac for malware

Essentially, it does not matter if you remove iforgot.apple.com from your Inbox or not, as long as you do not interact with the provided hyperlink and/or enter your AppleID credentials. Nevertheless, if you received such a scam email, you should report it to your local authorities and change your passwords for both, the email and AppleID as a precautionary measure.

Nevertheless, if you did interact with the fake email and entered your credentials, malicious actors could access various services under your name, such as App Store, iCloud, iTunes, FaceTime, Apple Online Store, Find My iPhone and much more. Therefore, you should also scan your computer for malware as soon as possible to take care of iforgot.apple.com virus removal.

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What to do if failed?
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Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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