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removal by Julie Splinters - - | Type: Spam tools is a fake domain name that might make you give away your AppleID credentials to cybercriminals is a spoofing site[1] used by cybercriminals to scam macOS/Mac OS X users into providing their sensitive information. In most of the cases, users get the scam email directly into their Inboxes, and it doesn't matter which email provider is used – Gmail, Yahoo, Outlook, or other.

The scam consists of a carefully engineered plot: the email pretends to come from the tech giant Apple, and claims are made that somebody tried to enter the victim's account. Allegedly, the entry to the account has been disabled “for security reasons,” and the only way to regain the control of it is to enter the link and provide the required AppleID information.

Those who provide the required details will risk the disclosure of their personal details to malicious parties, as crooks will be able to gain access to personal files, make purchases on the AppStore and steal details from personal messages, leading to further data compromise. If received, you should immediately remove email from your inbox, change login details, and scan your machine for malware.

Also known as Your Apple ID was used to sign in to a new web browser
Type Scam, spoofing site
Distribution Spam emails
Targets Mac users
Risks Money loss, sensitive data disclosure to cybercriminals, malware infections, etc.
Termination If you entered your credentials to the spoofing site, hackers might have gained control of your machine and planted a keylogger or another nasty malware. Make sure you scan your computer with security software, such as Reimage Reimage Cleaner Intego

The nature of the fake email is extremely deceptive, as many companies engage in the practice of warning people about the attempts to log in from a different IP by email – it is a common practice, and security feature can alert users to change their passwords, secure the account by applying two-factor authentication, etc.

However, cybercriminals often abuse the feature in a scam scheme and claim that suspicious activity was detected on the account. Here's what crooks behind a fake email claim:

Dear Customer,

Your Apple ID was used to sign in to a new web browser.

Date and Time:
IP Address:

Your Apple ID has been temporarily disabled for security reason.
When you see this alerts, you can go to to unlock your account with your existing password.
Your account will permanently disabled if you do not verify your account under 24 hours.


Apple Support

Here are the signs and symptoms[2] or the scam being fake:

  1. Pay attention to the way you are addressed – “Dear Customer.” Apple knows your name, and it would use it instead of a generic one
  2. Grammar and spelling errors
  3. A threat – claim that your account will be disabled. Apple you not threaten you with disabling your account for whatever reason.

Note that is a real domain used by Apple to recover the lost AppleID. However, the text of the link (which is is not the same domain you will be redirected to, as it works as a hyperlink so that anything can be highlighted as a link name. is an elaborate scam designed to steal users' AppleID

In most of the cases, users will be redirected to a fake website that has nothing to do with Apple ( but looks strangely familiar due to its copied design. Thus, no matter what, never enter your credentials into this spoofed site, as ramifications might be disastrous.

Nevertheless, if you did enter your credentials, you need to take action immediately: change your login details on your AppleID (if unable, contact customer support), scan your device for malware with Reimage Reimage Cleaner Intego or another security software, and contact your bank if any money was illegally taken from your account. Additionally, before removal from your inbox, you should forward it to your local authorities that deal with scam cases.

Do not believe all the emails that appear in your inbox: scammers use them to steal your information or infect your device with malware

Spam email is among the most favorite malware and scam distribution methods around. For example, multiple ransomware and Trojan families employ obfuscated spam email attachments to initiate the infection.[3] Additionally, emails that lead to fake Amazon, Netflix, and other spoofed sites the harvest the login credentials thrive.

First of all, you should always check if the email is marked as spam – if it is the case, treat it with high caution, as it is most likely fake. Nevertheless, cybercriminals sometimes manage to bypass the built-in scanner, and some of these malicious emails manage to enter your Inbox. Therefore, always look for signs of deception, such as grammar mistakes, the “From” address, the content of the message (ask yourself whether the situation applies to you), etc.

Nevertheless, while many hyperlinks can lead you to a spoofed site, be aware that email addresses can be spoofed as well, and look identical to that of the original source, despite being something completely different. This technique is also widely used by hackers, as it makes the phishing attempt much more believable. phishing emailYou could receive a variety of phishing emails that urge you to open a fake attachment or provide sensitive information. Always double-check if the message is legitimate to avoid data compromise or malware infections

If you entered the fake site and enter your credentials, immediately check your Mac for malware

Essentially, it does not matter if you remove from your Inbox or not, as long as you do not interact with the provided hyperlink and/or enter your AppleID credentials. Nevertheless, if you received such a scam email, you should report it to your local authorities and change your passwords for both, the email and AppleID as a precautionary measure.

Nevertheless, if you did interact with the fake email and entered your credentials, malicious actors could access various services under your name, such as App Store, iCloud, iTunes, FaceTime, Apple Online Store, Find My iPhone and much more. Therefore, you should also scan your computer for malware as soon as possible to take care of virus removal.

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Reimage Happiness
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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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