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Remove JobCrypter virus (Removal Guide) - Aug 2018 update

removal by Julie Splinters - - | Type: Ransomware

JobCrypter ransomware – dangerous cryptovirus that returns with the French version

Questions about JobCrypter virus

JobCrypter – a dangerous ransomware that appeared at the beginning of 2016. The ransom message displayed by the malware is written in French and uses the story about the need to feed big families. However, such trickery does not deny the fact that the hackers are using a file-encrypting virus to make their victims to pay 300 EUR per computer. The virus returned with new strength on July 2018. At the moment, hackers are using the .css file extension to mark encrypted files and an email address called

Name JobCrypter
Virus type Ransomware
Discovered 2016
File extension used  .css
Ransom 300 EUR per PC
Main language French
Email address used by hackers
Elimination Get rid of the virus by running a full scan with Reimage Reimage Cleaner Intego

JobCrypter is attacking PCs in the form of a trojan horse[1]. Reportedly, this malware is distributed as a ZIP file via spam emails that presents itself as an important invoice, business document or similar notice. When a user attempts to extract this malicious ZIP archive, the virus sets itself to run at the next computer startup.

After rebooting the computer, JobCrypter starts its malicious processes immediately – it encrypts personal records including audio, video, music files, and documents. Then it drops a ransom note saying that to recover the personal records, the user must pay approximately 300 euros by purchasing Paysafe cards and send their ID codes to three email addresses provided. Certainly, such sample of the malware does not only cause amusement but a great load of problems for the affected users.

During last year, the virus did not go well as there were more complex ransomware samples spreading around. However, to everyone's surprise, JobCrypter ransomware emerged again in July 2018. It seems that the ransom message did not change much except that it was updated in terms of technical capacity.

If you got infected, make sure you remove JobCrypter to prevent the loss of your files. If you can see the .css extension appended to your data, it means that the virus has already encrypted your data behind your back. In this case, start the elimination with Reimage Reimage Cleaner Intego to prevent yet another encryption on your computer.

JobCrypter ransomware virusJobCrypter ransomware is claiming that its developers are "unemployed" and are waiting for the financial support.

Despite the presence and emergence of such sophisticated threats as Sage virus and Spora ransomware[2], the malware owners decided to keep the old veneer. Instead of communicating with their victims via TOR network,[3] they use an old method related to PaySafeCard.

One of the distinct features of Job Crypter malware is that it presents several email addresses for victims to deliver the technical information. In the original version, crooks named themselves as “unemplpyed geniuses” – geniesanstravaille. Outlook, Gmail, and Yahoo email versions were provided. The content of the ransom note did not change much in the current version – the crooks still beg for money – now it presents three new email addresses:,, and

What is more, the amount of the ransom has been raised as well. The crooks demand 500 EUR for decryption of the files in contrast to the previously requested 300 euros. They elaborated the structure of the distributing malware as well. Luckily, major anti-virus tools are able to detect Job Crypter. It is detectable under such names:

  • Win32:Trojan-gen;
  • W32/Symmi.O2.gen!Eldorado;
  • Trojan.MSIL.Agent;
  • UDS:DangerousObject.Multi.Generic.

Lastly, the racketeers simplified the payment procedure. The original version suggested using SafeCard payment services. Now crooks simply ask to contact them via the indicated email addresses. It is unwise to meddle with the penetrators. Focus on JobCrypter removal. 

The transmission tendencies of the malware

JobCrypter hijack is delivered via spam emails[4]. Therefore, to avoid installing the virus, you should keep out of emails that come from unknown senders, and do not download or open any files attached to them. If you have even the smallest suspicion, contact the sender to make sure that it is a real person.

What is more, restrain from visiting torrent and similar file-sharing domains or insecure download websites[5] because they might harbor quite destructive threats. If you ever encounter pop-up ads that suggest installing software updates when browsing online, ignore them. It is very likely that these “updates” include malicious files attached to them. Avoid clicking on doubtfully reliable ads or banners on gambling or pornographic websites, as it is believed that such websites might provide dangerous content.

JobCrypter elimination steps

Remove JobCrypter virus automatically by combining an anti-virus app and malware removal software. Update them and start the scan. If you cannot launch them or your computer screen is locked, follow below-suggested guidelines. Keep in mind that data recovery procedure will take effect when the malware is fully exterminated. To disable the virus and proceed to the JobCrypter removal, reboot your PC to Safe Mode at first. All the necessary information on how to do it is provided below.

On the final note, pay attention while downloading any content from the Internet to prevent similar malware in the future. Do not enable any extensions and plug-ins without verifying their reliability.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove JobCrypter virus, follow these steps:

Remove JobCrypter using Safe Mode with Networking

Though JobCrypter virus seems to be less elaborate, it may still wreak havoc on a system and prevent you from removing it. Launch your security apps in Safe Mode.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove JobCrypter

    Log in to your infected account and start the browser. Download Reimage Reimage Cleaner Intego or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete JobCrypter removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove JobCrypter using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of JobCrypter. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage Reimage Cleaner Intego and make sure that JobCrypter removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove JobCrypter from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

If your files are encrypted by JobCrypter, you can use several methods to restore them:

Does Data Recovery Pro decrypt files?

It comes in handy recovering the files after a system crash. However, you might make use of it decrypting the files affected by JobCrypter as well.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by JobCrypter ransomware;
  • Restore them.

Decrypting the files with ShadowExplorer

Shadow volume copies are the copies of your files and programs created by an operating system. This program recreates the files by using these copies.

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

JobCrypter Decrypter

In December 2016, IT experts have devised a free decryption tool. However, it was created for the first version of the malware. On the other hand, JobCrypter 2.0 virus does not seem to possess a highly exquisite structure so you might stand a chance.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from JobCrypter and other ransomwares, use a reputable anti-spyware, such as Reimage Reimage Cleaner Intego, SpyHunter 5Combo Cleaner or Malwarebytes

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Julie Splinters
Julie Splinters - Malware removal specialist

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  1. cashy29 says:
    February 17th, 2016 at 10:07 am

    frightening. hope i wont get infected! i always stay away from spam… but i dont know about gambling websites – i visit those sometimes 😛

  2. Margharett says:
    February 17th, 2016 at 10:08 am

    Thanks, Ill backup my files now! My mom downloaded this virus and got infected, gladly, it was a new computer and she did not have many files on it yet.

  3. James says:
    February 18th, 2016 at 3:05 pm

    Ill show this article for my sis. I believe her pc was infected with this. she said she cannot open her files for a few days in a row already

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