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JobCrypter virus. How to remove? (Uninstall guide)

removal by Julie Splinters - - | Type: Ransomware
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JobCrypter ransomware strikes again

The original version of JobCrypter virus has appeared in the beginning of 2016. Among the ransomware viruses active at that time, the malware became distinct for this ransom message. Besides the message being written in French, the crooks tried to move victims by demanding ransom for one completely ordinary reason – unemployment. By faking the story about the need to feed big families, the crooks expected for victims’ mercy. However, such mockery did not deny the fact that the hackers created a file-encrypting threat. At that time, the crooks asked for 300 EUR per computer. JobCrypter malware had assaulted PCs in the form of a trojan horse[1]. Reportedly, this malware was distributed as a ZIP file via spam emails. When a user attempted to extract this malicious ZIP archive, the virus set itself to run at the next computer startup. After rebooting the computer, JobCrypter started its malicious processes immediately – it encrypted personal records including audio, video, music files, and documents. Then it dropped a ransom note. It noted that in order to recover the personal records, the user must pay approximately 300 euros by purchasing Paysafe cards and send their ID codes to three email addresses provided. Certainly, such sample of the malware did not only cause amusement but a great load of problems for the affected users. During last year, the virus quickly quieted down after the emergence of more complex ransomware samples last year. For everyone’s surprise, JobCrypter ransomware emerged again. The outlook of the ransom message did not change much except that it has been updated in terms of technical capacity. We present a short overview how to remove JobCrypter and prevent it in the future. While you are reading the article, start the elimination with Reimage.

After a year’s break, the crooks decided to get back into the business. Despite the presence and emergence of such sophisticated threats as Sage virus and Spora ransomware[2], the malware owners decided to keep the old veneer. Other ransomware threats tend to communicate with victims via TOR network[3] and demand ransom in bitcoins. One of the distinct features of Job Crypter malware is that it presents several email addresses for victims to deliver the technical information. In the original version, crooks named themselves as “unemplpyed geniuses” – geniesanstravaille. Outlook, Gmail, and Yahoo email versions were provided. Despite that the content of the ransom note did not change much in the current version – the crooks still beg for money – now it presents three new email addresses: benitsanstravaille@outlook.fr, benitsanstravaille@yahoo.fr, and benitsanstravaille@gmail.com. What is more, the amount of the ransom has been raised as well. The crooks demand 500 EUR for decryption of the files in contrast to the previously requested 300 euros. They elaborated the structure of the distributing malware as well. Luckily, major anti-virus tools are able to detect Job Crypter. It is detectable under such names as Win32:Trojan-gen, W32/Symmi.O2.gen!Eldorado, Trojan.MSIL.Agent, and UDS:DangerousObject.Multi.Generic. Lastly, the racketeers simplified the payment procedure. The original version suggested using SafeCard payment services. Now crooks simply ask to contact them via the indicated email addresses. It is unwise to meddle with the penetrators. Focus on JobCrypter removal. 

The transmission tendencies of the malware

JobCrypter hijack is delivered via spam emails[4]. Therefore, to avoid installing the virus, you should keep out of emails that come from unknown senders, and do not download or open any files attached to them. What is more, restrain from visiting torrent sharing domains and similar insecure download websites[5]. They might harbor quite destructive threats. If you ever encounter pop-up ads that suggest installing software updates when browsing online, ignore them. It is very likely that these “updates” include malicious files attached to them. Avoid clicking on doubtfully reliable ads or banners on gambling or pornographic websites, as it is believed that such websites might provide dangerous content.

JobCrypter elimination steps

Remove JobCrypter virus automatically by combining an anti-virus app and malware removal software. Update them and start the scan. If you cannot launch them or your computer screen is locked, follow below-suggested guidelines. Keep in mind that data recovery procedure will take effect when the malware is fully exterminated. You can perfectly complete JobCrypter removal in Safe Mode. All necessary information how to do it is provided below. On the final note, pay attention while downloading any content from the Internet. Do not enable any extensions and plug-ins without verifying their reliability.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall JobCrypter virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual JobCrypter virus Removal Guide:

Remove JobCrypter using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

Though JobCrypter virus seems to be less elaborate, it may still wreak havoc on a system and prevent you from removing it. Launch your security apps in Safe Mode.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove JobCrypter

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete JobCrypter removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove JobCrypter using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of JobCrypter. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that JobCrypter removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove JobCrypter from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by JobCrypter, you can use several methods to restore them:

Does Data Recovery Pro decrypt files?

It comes in handy recovering the files after a system crash. However, you might make use of it decrypting the files affected by JobCrypter as well.

Decrypting the files with ShadowExplorer

Shadow volume copies are the copies of your files and programs created by an operating system. This program recreates the files by using these copies.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

JobCrypter Decrypter

In December 2016, IT experts have devised a free decryption tool. However, it was created for the first version of the malware. On the other hand, JobCrypter 2.0 virus does not seem to possess a highly exquisite structure so you might stand a chance.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from JobCrypter and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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References


  • cashy29

    frightening. hope i wont get infected! i always stay away from spam… but i dont know about gambling websites – i visit those sometimes 😛

  • Margharett

    Thanks, Ill backup my files now! My mom downloaded this virus and got infected, gladly, it was a new computer and she did not have many files on it yet.

  • James

    Ill show this article for my sis. I believe her pc was infected with this. she said she cannot open her files for a few days in a row already