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Losers ransomware virus. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Ransomware
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Cybercriminals started spreading Losers ransomware

Encrypted files by Losers ransomware virus

Losers ransomware is a recently discovered file-encrypting malware that uses a sophisticated encoding algorithm to lock[1] various types of files stored on the affected computer. In order to prevent users from opening and using files, crypto-malware appends .losers file extension.

According to the latest research data, the Losers virus might be a new member of Cry36 ransomware family. Malware executable has been noticed spreading via free DVD burning software called Burn4Free. However, other distribution channels might be used as well.

Apart from encrypting files, Losers might also create several system changes, modify Windows Registry, create new files or download other malicious content. It might use lots of RAM and CPU too. Thus, the computer becomes sluggish, programs might not work properly, and browser might open suspicious websites.

Just like other ransomware-type infections, Losers malware also delivers data recovery instructions and demands to pay the ransom. Currently, the virus downloads the HOWTODECRYPTFILES.txt file. The size of the ransom is unknown. However, security experts from Bedynet[2] do not recommend following hackers instructions.

Indeed, paying the ransom might lead to money loss. Cybercriminals are not reliable people, and they might not have working decryption tool. Even if they have it, there’s no guarantee that they will keep their promise and let it use it once you make the payment in Bitcoins. Thus, we highly recommend Losers removal instead of accepting shady criminals’ offer.

Unfortunately, malware elimination will not help you to get back your files. However, once you remove Losers with the help of Reimage or another security software, you will be able to restore your files from backups or try alternative recovery methods.

Learn how to protect your PC from malware

Users report that suspicious activities on their computers started after installing the Burn4Free program that allows burning DVDs. The program brings lots of crapware to the device, including Losers. Therefore, users are advised to be careful with freeware downloads. Always use reliable download source and monitor installation process in order to reject installation of “optional downloads.”

However, hackers rarely rely on only one distribution method. Therefore, you should also be aware that malware might infiltrate the system when you:

  • open malicious email attachment;
  • download illegal software, movies, music or other content;
  • click on a malware-laden ad;
  • keep software or operating system outdated;
  • download updates or programs from pop-ups.

Therefore, in order to avoid ransomware viruses in general, you have to watch your steps and clicks. Keep in mind that criminals have great social engineering skills. Therefore, malicious email attachments might look like legit documents sent from a well-known company. Hackers might also use the name of credible developers or apps and spread malicious entries on torrents,[3] P2P networks and similar file-sharing sites.

However, in order to strengthen your computer’s security, you should also invest in reputable antivirus software. It’s also important to update it regularly to minimize the risk of the attack. Though, security software is not almighty. Malware might still infiltrate the device if you do not be careful. Thus it’s better to have backups.

The correct way to eliminate Losers ransomware virus from the computer

Ransomware-type cyber infections are one of the most hazardous threats that you might encounter online. Therefore, Losers removal requires professional treatment. Fortunately, you do not need to bring your computer to the nearest IT service. All you have to do is to install Reimage, Malwarebytes Anti Malware or another malware removal tool and get rid of the virus with the help of it.

The virus might block these tools. However, you can disable it by rebooting the computer to the Safe Mode or using System Restore. The instructions below will show you how to remove Losers virus without any problems. Follow them carefully.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Losers ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual Losers virus Removal Guide:

Remove Losers using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

If you cannot run automatic Losers removal with security software, you should reboot the computer to the Safe Mode with Networking.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Losers

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Losers removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Losers using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

System Restore might also help to disable the virus and run automatic elimination:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Losers. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Losers removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Losers from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

The official decryption software is not released yet. Thus, there's no way to restore files without paying the ransom. However, this should not be considered as an option to get back access to your files. After ransomware removal, you should try alternative recovery methods presented below:

If your files are encrypted by Losers, you can use several methods to restore them:

Data Recovery Pro might help to restore some of the files with .losers file extension

Data Recovery Pro is a professional software that might help to recover some of the encrypted files. However, it is originally created for recovering corrupted files after system wreckage.

Windows Previous Versions feature might help to access individual files

If System Restore has been enabled before ransomware attack, you can copy the most valuable files by following these steps:

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer might help if Losers did not delete Shadow Volume Copies

In order to recover files with ShadowExplorer, you have to make sure that Shadow Volume Copies of the targeted files are not deleted. 

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Losers decryptor is not available yet.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Losers and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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References

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