How to remove Losers ransomware virus

Losers ransomware might lock files with .losers or .wtf extensions

Losers virus is a file-encrypting virus that emerged in October 2017 and mostly targeted Indonesian^[1] computer users. Back then the virus appended .losers file extension to make files impossible to open.^[2] However, in December, developers presented a new version of malware which uses .wtf extension.

Losers ransomware seems to belong to Cry36 ransomware family. Malware executable has been noticed spreading via free DVD burning software called Burn4Free. Once inside, it starts data encryption procedure and delivers HOWTODECRYPTFILES.txt file which warns about ransomware attack:

the ALL YOUR WORK the AND the PERSONAL FILES HAVE to the BEEN The ENCRYPTED
Losers ransomware ransomware
the To decrypt the files is your Up Need you to the buy the special software – «Losers decryptor»
the To recover data, follow the instructions!

Crooks provide a detailed explanation how to use Tor network, obtain Bitcoins and transfer them to the criminals. Nevertheless, the ransom note does not provide the exact price of the ransom; victims claim that it asks for $500.

However, paying the ransom might lead to money loss. Cybercriminals are not reliable people, and they might not have working decryption tool. Even if they have it, there’s no guarantee that they will keep their promise and let it use it once you make the payment in Bitcoins. Thus, we highly recommend Losers ransomware removal instead of accepting shady criminals’ offer.

Unfortunately, malware elimination will not help you to get back your files. However, once you remove Losers malware with the help of FortectIntego or another security software, you will be able to restore your files from backups or try alternative recovery methods.

New version of Losers ransomware was released in December 2017

In December 2017, malware researchers detected a new variant of Losers virus is spreading on the web. Cyber criminals named it as Dangerous ransomware. However, security experts call it Losers-Dangerous ransomware or simply Losers-2.

The malicious program uses AES cryptography and adds .wtf file extension. Following the encryption, it drops a new ransom note in HOWTODECRYPTFILES.html file. Here criminals inform that victims have to obtain Dangerous decryptor in order to restore their files. They did not provide the price but left a contact email address dd.coala@protonmail.com for those who are interested in this shady deal.

Currently, both versions of the virus are not decryptable. However, security experts do not recommend paying the ransom.^[3] No one can guarantee that it will help to bring back access to your files. Once you make a transaction, criminals might disappear or ask for more money. Thus, we highly recommend Dangerous ransomware removal with reputable antivirus.

Learn how to protect your PC from malware

Users report that suspicious activities on their computers started after installing the Burn4Free program that allows burning DVDs. The program brings lots of crapware to the device, including Losers. Therefore, users are advised to be careful with freeware downloads. Always use reliable download source and monitor installation process in order to reject installation of “optional downloads.”

However, hackers rarely rely on only one distribution method. Therefore, you should also be aware that malware might infiltrate the system when you:

• open malicious email attachment;
• download illegal software, movies, music or other content;^[4]
• click on a malware-laden ad;
• keep software or operating system outdated;
• download updates or programs from pop-ups.

Therefore, in order to avoid ransomware viruses in general, you have to watch your steps and clicks. Keep in mind that criminals have great social engineering skills. Therefore, malicious email attachments might look like legit documents sent from a well-known company. Hackers might also use the name of credible developers or apps and spread malicious entries on torrents,^[5] P2P networks and similar file-sharing sites.

However, in order to strengthen your computer’s security, you should also invest in reputable antivirus software. It’s also important to update it regularly to minimize the risk of the attack. Though, security software is not almighty. Malware might still infiltrate the device if you do not be careful. Thus it’s better to have backups.

The correct way to eliminate Losers ransomware virus from the computer

Ransomware-type cyber infections are one of the most hazardous threats that you might encounter online. Therefore, Losers removal requires professional treatment. Fortunately, you do not need to bring your computer to the nearest IT service. All you have to do is to install FortectIntego, MalwarebytesMalwarebytes or another malware removal tool and get rid of the virus with the help of it.

The virus might block these tools. However, you can disable it by rebooting the computer to the Safe Mode or using System Restore. The instructions below will show you how to remove Losers virus without any problems. Follow them carefully.