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Microsoft.windowssupport0901.online support scam virus. How to remove? (Uninstall guide)

removal by Olivia Morelli - - | Type: Malware
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Dangers of the Microsoft.windowssupport0901 online support scam 

Microsoft.windowssupport0901 online support virus is a misleading and tricky computer infection that tricks users into calling to the fake tech support service. Scammers try to swindle the money from inexperienced and terrified computer users. This computer infection may get inside the system with the help of a Trojan horse. Once inside, it starts displaying annoying messages about various computer-related issues via default user’s browser and redirect users to Microsoft.windowssupport0901.online site. In the warnings scammers warn users not to restart their computers, stating the system is at risk and the only way to fix the PC is to call “certified Microsoft experts” for help. However, you should not make a call because their offered services have nothing in common with Microsoft. Scammers just pretend to be from this well-known company in order to appear more trustworthy to the victims. Keep in mind that these calls may be charged a lot and scammers may be willing to talk to you for half an hour or more. Besides, crooks may tell you lies such as “the computer has been compromised/hacked/infected,” “your Windows license has expired and needs to be renewed,” “your computer lacks protection” etc. Scammers are great communicators and may convince you to do reveal your personal details, purchase or install various programs. 

You should not believe such lies and never allow these frauds to access your PC remotely. They might ask you to download TeamViewer or LogMeIn software, which is entirely legitimate, however, they want to use them for bad purposes. Never provide them with login details, also never provide them with your private information because they will use it to rob your bank account and initiate other illegal activities. To secure your computer, remove Microsoft.windowssupport0901.online malware using anti-malware software. One of most reliable programs is Reimage, so we definitely recommend using it. For successful Microsoft.windowssupport0901.online removal, follow instructions presented at the end of this post.

An image showing Microsoft.windowssupport0901.online virus sending phony messages to the victim

Malware distribution techniques

If you started experiencing annoying redirects to Microsoft.windowssupport0901.online lately, try to remember what programs you recently downloaded to your computer. Have you installed some free programs like games, download managers, media players, etc.? If so, there is a great chance that the program you have downloaded had been bundled with other third-party software and that is why you have to experience these strange redirects. Next time you should be more careful with software installation. To avoid Microsoft.windowssupport0901.online support virus, browser hijacks, adware or other potentially unwanted programs make sure you choose Custom or Advanced settings to install your downloads, and always deselect unwanted additions before you hit that “Install” button. Never rely on Standard or Default settings because they hardly provide any hints about additional programs to make the user install them unknowingly. Besides, you should always read Privacy Policy, Terms of Agreements or other official documents before installing any free program.

Step-by-step guide for Microsoft.windowssupport0901.online support scam removal

To remove Microsoft.windowssupport0901.online virus, you have to run a system scan with a powerful anti-malware software, for instance, Reimage or Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus. Scammers use various legitimate-sounding names for malware that displays these annoying pop-ups, and these can be called as MicrosoftUpdate.exe, Windowsupdate.exe, ImportantUpdate.exe and so on; besides, they come in a pack with other components that must be removed as well. Therefore, we do not recommend you to think about manual Microsoft.windowssupport0901.online removal because you can accidentally delete essential files instead of malicious ones. To identify files and programs that are actually related to this malware, employ anti-malware software.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Microsoft.windowssupport0901.online support scam virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual Microsoft.windowssupport0901.online support scam virus Removal Guide:

Remove Microsoft.windowssupport0901.online support scam using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

To successfully delete the virus from your computer, you have to prepare the computer. Once installed and active, malware can attempt to shut down your antivirus or anti-malware software, to the computer needs to be in a Safe Mode with Networking in order to efficiently uninstall the Microsoft.windowssupport0901.online support scam virus. Use guidelines presented down below.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Microsoft.windowssupport0901.online support scam

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Microsoft.windowssupport0901.online support scam removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Microsoft.windowssupport0901.online support scam and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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  • siah

    Oh! I used to receive these pop-ups but recently they stopped bothering me.

  • Mojo

    Filthy frauds! I hate tech support scammers! They deceive elders, and have deceived my grandparents! I just cannot believe how filthy these scammers are…

  • privilege

    Uninstalled it, thanks 🙂