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Remove (Removal Instructions) - Jul 2017 update

removal by Lucia Danes - -   Also known as mystartsearch | Type: Browser hijacker search engine causes redirects to drive traffic to predetermined websites

My Start Search (also known as MyStart Search and mystartsearch) is an untrustworthy search engine, which is full of links to popular websites. The developer of it is Finder Digital Media, Inc. 

Redirects to may start interrupting you out of nowhere. It turns out that this controversial search tool is being advertised with a help of a browser hijacker that promotes itself with the help of bundling. In fact, there are hundreds of hijackers that have been incorporated into the freeware as optional components in exchange for money.

This browser hijacker[1] has nothing in common with viruses or malware[2], but we have to warn you that it belongs to “potentially unwanted programs” category and can cause redirects to unknown domains. It is also recognized as a member of spyware family.

Once the hijacker's files are downloaded to a computer, it starts to modify certain system modifications. It can take over each of Internet browsers by adding its homepage or/and the default search engine. Beware that this suspicious search site will try to convince you that it provides a genuine search service and links to your favorite websites.

However, after using it for a while, it becomes clear that it can easily show you altered search results that may redirect you to various websites. Keep in mind that there is always a chance that this ad-supported search engine will try to redirect you to a suspicious, unsafe or very untrustworthy website!

It is very unlikely that it endorses content shared by its affiliate websites, and that is not a feature that characterises a trustworthy search tool. That is one of the reasons why we suggest moving removal to the top of your to-do list.

At the moment of writing, it has also been revealed that virus is also capable of slowing browser's performance, showing different kinds of ads and even tracking the browsing activity of its users.

According to its privacy policy, it can collect non-personally identifiable information, such as your email address, PC's IP address, its location, search terms and similar data. For this reason, it is recommended to get rid of this search engine and restore browsers' settings back to normal.

Questions about

You can remove with the help of Reimage Reimage Cleaner Intego. We have also noticed that users look for ways to jak usunąć, so if you are one unlucky Polish computer user who got infected with this virus, we suggest instructions in your language on page[3]. redirect virus can cause various problems to you. It might unexpectedly route you to external sites that you did not intend to visit. The main problem is that these sites can be highly dangerous.

Rules to follow if you want to avoid browser hijackers

Similarly to, BoBrowser or Omiga Plus, the defined browser hijacker has been labeled as a potentially unwanted program because it spreads with the help of third party software, such as download managers, video converters, video streaming software or similar programs that are typically promoted on various questionable download websites.

Such and similar programs can trick you into installing adware-type programs and browser hijackers only if you do not pay enough attention to their installation process, so make sure you do this. Here are some tips that can help you to avoid potentially unwanted software:

You should always opt for Advanced or Custom installation mode and then follow the entire installation process carefully;

Also, do not accept installation of unfamiliar programs that can be suggested for you in a bundle, such as browser add-ons, extensions, plugins, and toolbars.

If you have already noticed suspicious redirects and other suspicious activities on your computer, you should use a guide provided below. To uninstall all of the potentially unwanted software from your computer at once, run a system scan using anti-spyware or anti-malware program.

Frequently Asked Questions (FAQ):

Question. I've noticed that instead of my usual homepage, there is now Mystartsearch virus. However, I do not recall changing it myself. Besides, I have also been dealing with mystartsearch redirects for some time. Is this malware? Should I be concerned?

Answer. One of the reasons why My Start Search is categorized as a potentially unwanted program is this specific trait, that is, stealth installation on user's computer without his/hers knowledge. However, you should know that you have an option during the installation process to deselect programs you do not want to install (always opt for Advanced and Custom installation options).

In this case, we would like to advise you to follow the removal guide below and get rid of the program responsible for adjusting your browser settings.

Question. Is there a way to remove Mystartsearch malware from my browser and avoid redirects to I set it back to the original one, but it keeps reappearing.

Answer. Removing browser hijacker is not that easy. They are called this way for a reason as they tend to install little programs that keep adjusting your browsing settings and making it hard for you to get rid of them.

The only way for you to get rid of it once and for all is to remove it with a program we have already mentioned like Reimage Reimage Cleaner Intego. You can also use a guide below.

Question. I've found that my homepage and search engine has been changed into I wouldn't mind because it seems like a normal search page. However, when processing searches through this engine, the results do not seem to be very reliable… The pages I'm redirected to seem to differ from my the websites I used to visit before.. What is the best way to remove this search engine and go back to my usual one?

Answer. It is a very accurate observation; search queries processed through Mystartsearch tend to be less reliable because search results display links to affiliated websites.

Therefore, you might end up on suspicious websites. In order to avoid that, you should get rid of this program by carefully following the steps we have provided below.

Question. I've just rebooted my computer after installing a new program and it seems to be working OK… But I've opened my browser and to my surprise, there is now a new homepage called Mystart Search which also serves as a search engine and processes my searches. I want to remove it but it keeps getting back to my browser. How can I remove it? Please help!

Answer. You have just encountered what is called 'bundling.' You have downloaded a program that had additional options in its installation process that you skipped (Therefore, never do this again).

If such additional program has entered your computer without your knowledge, beware that it may cause lots of problems on your computer. What is more, it might be rather difficult to get rid of it by yourself so you should rely on a professional tool to do it. Reimage Reimage Cleaner Intego would be an option.

Question. Please help! I'm suffering from redirects to Mystartsearch website… I think this has something to do with the fact that my search engine has been changed to this site. Which I do not recall doing… Is it dangerous? Should I be worried?

Answer. Yes, these things are very likely to be related. While this might be more irritating than dangerous, you should rely on a more reliable search engine and get rid of the one that has been installed without your permission. The best way to remove this unwanted program is by using the specialized tool as it guarantees the best results.

Quick way to remove virus

To prevent problems caused by the described hijacker, you must remove virus from your computer. There are thousands of people who have informed us about constant redirects, pop-up notifications and slow downs on each of web browsers. Luckily, all of these issues can be solved very easily.

If you do not want to end up with other potentially unwanted programs, adware programs or even viruses, remove suspicious programs you already own right away. For this, you can use a reliable anti-spyware or remove it manually. Since the hijacker can add its own registry entries that are hard to locate and remove, it is recommended using a special removal tool that will help you to get rid of this search engine automatically.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Uninstall from Windows systems

To get rid of My Start Search virus, clean browser shortcuts using instructions provided below. Do not forget to uninstall shady Windows programs via Control Panel, too.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Remove from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Eliminate from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete removal.Reset Internet Explorer

Get rid of from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Delete from Mozilla Firefox (FF)

To remove the hijacker, go to about:config page in Firefox. Agree to continue, and then use the search bar provided above. Here, start typing mystartsearch and then reset the two values that appear on your screen. After completing this task, follow the rest of the instructions we added for you.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Erase from Google Chrome

To remove the hijacker from Chrome, you need to reset the “On Startup” value that was altered by the browser hijacker. Later on, you will need to clean changes in default search provider settings and delete unwanted Chrome extensions this way.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Uninstall from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Lucia Danes
Lucia Danes - Virus researcher

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  1. S S GHOSH says:
    November 2nd, 2014 at 9:43 am

    I want to remove forthwith the most disturing unwanted browser “” from my computer permanently. Needful advice mayplease be sent.

  2. Denise112 says:
    November 11th, 2015 at 2:27 am

    My hijacked my Chrome and IE. In spite of trolling the web for solutions and trying all of them, this pest refuses to go. Is there an answer?

  3. dutifree1 says:
    November 11th, 2015 at 2:35 am

    Why the hell are you asking if there is an answer if its right under your nose? Have you read the post above? Strange people…to get rid of this hijacker you can check the machine with anti-malware or do manual removal by yourself. In my case, I did not remove it manually since some stupid search protect did not allow me to do so. Thus, i have initiated a full system scan with Spyhunter

  4. Cozzens says:
    November 11th, 2015 at 2:38 am

    This search engine is beyond useless. firs of all, it features nothing innovative. Secondly, it corrupts browsers settings by force and then does not allow to be removed. Thirdly, its obvious that it changes search results and promotes really questionable sites. should not be trusted at any means!

  5. IamGomez says:
    November 11th, 2015 at 2:41 am

    It completely changed my Chrome Display Page, and now I cant find any way of getting it off. all I needed was a media player.. why did I have to install this stupid search as well???? Now, I cant get rid of it…leaving me seriously, displeased. Mystartsearch sucks

  6. Dan says:
    November 11th, 2015 at 2:44 am modified my search engine and homepage. another trick used to make money and screw peoples browser up. Thats ugly! luckily, SpyHunter detects and removes it easily, at least in my case.

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