Severity scale:  
  (9/100)

Remove OnlineWorkSuite Toolbar (Tutorial) - Chrome, Firefox, IE, Edge

removal by Gabriel E. Hall - - | Type: Browser hijacker

OnlineWorkSuite Toolbar – a potentially unwanted program that should not be installed on your browser

OnlineWorkSuite is a browser extension created by Mindspark Interactive. Nevertheless, this toolbar is promoted as a useful program that allows creating, editing and downloading documents straight from the browser; it is classified as a potentially unwanted program (PUP).[1] This toolbar has an official website that includes a download link. However, it might also get inside the system silently without asking a direct permission. Thus, after OnlineWorkSuite hijack, users might find changed browser’s start page and search engine. Usually, it sets hp.myway.com as default search engine and prevents users from switching back to their preferred tool. It might be capable of installing helper objects or modifying the registry in order to strengthen its persistence on the device. Fortunately, it’s easy to get rid of this cyber parasite using ReimageIntego or another reputable anti-malware program. Despite the fact that browser hijackers are not categorized as a dangerous threat, you should not let it stay on the system. It might cause indirect damage, for instance, after clicking on and or sponsored link you might enter a high-risk website. What is more, these kinds of programs are capable of tracking information about users and usually shares aggregated details with third-parties. Undoubtedly OnlineWorkSuite removal will help to protect your privacy and device from possible damage.

The image of OnlineWorkSuite

Once you directly or indirectly install OnlineWorkSuite Toolbar, you will notice changes in the browser. As we already mentioned, this tool sets a new search engine and forces users to use it. At first, it might look like an ordinary and reliable search tool, because it claims to be “enhanced by Google.” However, this statement only means that this program uses the database of Google. Meanwhile, developers might alter search results and include sponsored third-party links. In this way, affiliates boost traffic to their website, and developers of OnlineWorkSuite generate revenue. But it’s not the only monetization method. The hijacker might also display pop-ups, banners, and other online ads, and your clicks fulfil developers’ pockets. During the time, you might notice your browser crashing due to an excessive amount of commercial content. However, the biggest concerns are related to OnlineWorkSuite redirect problems. Content delivered by this tool might lead to potentially dangerous online places. Thus, after clicking on ad or link, you might be redirected to a website that is created for spreading malware or used for other cyber crimes.

Installation of OnlineWorkSuite might also lead to privacy-related issues. Program’s Privacy Policy reveals that company might track particular information about users and allow third-parties to do the same. Collected information includes IP address, technical information about the browser and operating system, browsing-related information (visited sites, search queries, etc.), demographic data (age, gender, postal code, etc.), clicked ads, etc. This data is used to apply behavioral marketing[2] strategy; however, it might also be shared with third-parties. Not only this activity increases the number of ads in the browser and might flood inbox with unknown newsletters, but also your personal privacy might be put at risk. Thus, once you remove OnlineWorkSuite, you should not forget to reset all your web browsers in order to delete all tracking cookies.

The illustration of OnlineWorkSuite ToolbarOnlineWorkSuite is promoted as a useful; however, security experts agree that it's a potentially unwanted program.

Sneaky distribution methods of the hijacker

As you already know, OnlineWorkSuite Toolbar has a website that offers to install the extension directly. However, it’s not the main distribution channel. The program is also being spread in software bundles as an optional component. If users install freeware or shareware under Quick or Recommended settings, they might unintentionally install additional programs as well. The problem is that these settings do not openly disclose about third-party software, but installs it. For this reason, the appearance of the unknown toolbar becomes a surprise. Due to this sneaky distribution method, this program has been named as the OnlineWorkSuite virus. However, if it were a virus, it wouldn’t need other software to assist with infiltration. Therefore, in order to avoid this and other potentially unwanted programs, you have to install new software under Advanced or Custom settings. Follow each of the steps carefully and untick all third-party apps.

Uninstallation of OnlineWorkSuite Toolbar

If you installed this tool from the official website, it should simply remove OnlineWorkSuite from the browser’s extension list. However, if it got inside in software bundle, you should pay more attention to its removal. You have to investigate the system and look up for hijacker-related entries. In order to get rid of this program entirely, you have to make sure that any suspicious components, files or applications haven’t been left in the computer or web browsers. The guidelines below will help you to complete this task. However, if you want to speed up OnlineWorkSuite removal, you should run a full system scan with a reputable anti-malware tool.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove OnlineWorkSuite Toolbar, follow these steps:

Erase OnlineWorkSuite Toolbar from Windows systems

In order to remove OnlineWorkSuite entirely, you have to check the list of the Programs and uninstall all suspicious entries. Look up for programs developed by Mindspark.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall OnlineWorkSuite Toolbar and related programs
    Here, look for OnlineWorkSuite Toolbar or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove OnlineWorkSuite Toolbar from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Delete OnlineWorkSuite Toolbar from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove OnlineWorkSuite Toolbar from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for OnlineWorkSuite Toolbar-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove OnlineWorkSuite Toolbar, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to OnlineWorkSuite Toolbar and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the OnlineWorkSuite Toolbar-related entries.Uninstall from Mac 2

Uninstall OnlineWorkSuite Toolbar from Internet Explorer (IE)

From the list of add-ons, you have to delete unknown entries. They might responsible for hijacking your browser and delivering third-party commercial content.

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for OnlineWorkSuite Toolbar and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete OnlineWorkSuite Toolbar removal.Reset Internet Explorer

Remove OnlineWorkSuite Toolbar from Microsoft Edge

Follow the steps below to fix Microsoft Edge after the hijack.

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the OnlineWorkSuite Toolbar-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Eliminate OnlineWorkSuite Toolbar from Mozilla Firefox (FF)

Open the list of extensions. Look up for OnlineWorkSuite and other extensions developed by Mindspark. Uninstall these entries and reset Mozilla Firefox. Illustrated guidelines presented below.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select OnlineWorkSuite Toolbar and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete OnlineWorkSuite Toolbar removal. Click on 'Reset Firefox' button for a couple of times

Get rid of OnlineWorkSuite Toolbar from Google Chrome

From the Chrome’s extensions, remove unknown entries that might be related to OnlineWorkSuite or developed by Mindspark. Furthermore, you have to reset the browser in order to get rid of tracking cookies.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select OnlineWorkSuite Toolbar and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete OnlineWorkSuite Toolbar removal. Click on 'Reset' button to complete your removal

Erase OnlineWorkSuite Toolbar from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for OnlineWorkSuite Toolbar or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by OnlineWorkSuite Toolbar, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete OnlineWorkSuite Toolbar removal process. Select all options and click on 'Reset' button

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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