Phobos ransomware: what it is and how to remove it
Phobos ransomware is a file-encrypting cyber infection that locks files and then blackmails its victims to make easy money. The cryptovirus resembles a large Dharma family and was discovered by security researchers back in October 2017.
Facts checked October 6, 2026. Removal steps tested on Windows 11 (26H2) and checked against Microsoft's and the browser makers' current documentation. Sections marked as our earlier report are the original text: they describe the threat as it was then and have not been reviewed since. The 2026 status, the removal steps and the questions are current.
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Phobos ransomware: summary
| Distribution | Infected files as attachments on legitimate-looking emails, malicious files from hacked or malware-related websites, software cracks |
|---|---|
| Name | Phobos |
| Type | Ransomware |
| Known since | 2017 |
| Versions of extensions in the same family | .actin, .actor, .mamba, .phoenix, .acton, .frendi, .adage, .acute, .help, .com, .blend, .WALLET, .1500dollars, .adame, .banjo, .BORISHORSE, .Banta, .BANKS, .Adair, .zax, .HORSELIKER, .BANKS, .Barak, .Caley, .deal, .Cales, .calix, .Caleb, .elder, .octopus, .age, .deuce, .Angus, .Calum, .Dever, .Devon, .devil, .devos, .bablo, .dever, .dewar, .eight, .revon, .eject, .iso, .eight, .eking etc. Most of them are repeated many times throughout the years of the virus activity |
| File extensions | [ID].[OttoZimmerman@protonmail.ch].PHOBOS, [ID].[Job2019@tutanota.com].phobos, [ID].[Cadillac.407@aol.com].phobos, [ID][Raphaeldupon@aol.com].phobos, [ID].[Gomer_simpson2@aol.com].phobos, [ID].[ofizducwell1988@aol.com].phobos, .[ID].[Absonkaine@aol.com].phoenix, .[ID].[Returnmefiles@aol.com].actor, .[ID].[Fileb@protonmail.com].mamba, .[ID].[kew07@qq.com].actin, .[ID].[Randal_inman@aol.com].help, .[ID].[Upfileme@protonmail.com].actin, .[ID].[Returnmefiles@aol.com].actor, .[ID].[DonovanTudor@aol.com].com, .[ID].helpteam38@protonmail.com].adage, .[ID].[danger@countermail.com].blend, .[ID].[Walletdata@hotmail.com].WALLET, .[ID].[Lockhelp@qq.com].acute, .[ID].[Cleverhorse@protonmail.com].1500dollars, .[ID].[Hadleeshelton@aol.com].Acton, .[ID].[The777@tuta.io].Acuna, .[ID].[Crysall.g@aol.com].banjo, .[ID].[worldofdonkeys@protonmail.com].BORISHORSE, .[ID].[Larabita@cock.li].Banta, .[ID].[Decryptbox@airmail.cc].Adair, .[ID].[Zax444@qq.com].zax, .[ID].Decrypt@files.mn].BANKS, .[ID].[Captainpilot@cock.li].barak, .[ID].[Restorebackup@qq.com].Caley, .[ID].[Hanesworth.fabian@aol.com].deal, .[ID].Recoveryfast@airmail.cc].Cales, .[ID].[painplain98@protonmail.com].calix, .[ID].[debourbonvincenz@aol.com].banjo, .[ID].[Decryptfiles@qq.com].Devon, .[ID].[apoyo2019@protonmail.com].bablo, .[ID].[Mr.helper@qq.com].dewar, .[ID].[Backup.iso@aol.com].iso, .id[1E857D00-2776].[use_harrd@protonmail.com].eight, [ID].[decphob@tuta.io].eking, [ID].[decphob@protonmail.com].eking, etc. |
| Removal | Scan the PC with security software to find and remove the malware and anything installed with it. Fortect scans Windows for malware and repairs the system files and settings it damaged. Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free. |
Show 17 more facts
| Encryption algorithm | AES |
|---|---|
| Executable | processhacker-2.39-setup.exe |
| Ransom demand | Varies, can reach up to $5,000 or even $70 000 when the target is large business or company. The amount increases after 6 hours |
| Main dangers | Data loss, money loss, system compromise, malware infiltration |
| Detection names | No Microsoft detection name is known |
| Contact | OttoZimmerman@protonmail.ch, ofizducwell1988@aol.com, fobosAmerika@protonmail.ch |
| Encrypted file extension | .phobos |
| Decryptor | No free decryptor is known for this variant; check No More Ransom (nomoreransom.org) for updates |
| Damage | Not recorded in the old report |
| Symptoms | Files renamed with a new extension and a ransom note left in folders |
| Evidence | 8 write-ups by security sites; no sample analysed yet |
| Encrypted files | .phobos |
| Ransom note | Info.txt |
| Attacker contacts | OttoZimmerman@protonmail.ch |
| Free decryptor | No free decryptor is known (checked 6 October 2026) |
| First seen | 21 October 2020 |
| Facts checked | 6 October 2026 |
- File extension:
.phobos - Note file:
Info.txt - Contact:
OttoZimmerman@protonmail.ch
From our report of Oct 2020 · not reviewed since
More from our earlier report on Phobos
- .[OttoZimmerman@protonmail.ch].PHOBOS, .[Job2019@tutanota.com].phobos, .[Cadillac.407@aol.com].phobos, [Raphaeldupon@aol.com].phobos, .[Gomer_simpson2@aol.com].phobos, .[ofizducwell1988@aol.com].phobos, .
- .[Backup.iso@aol.com].iso, .id[1E857D00-2776].[use_harrd@protonmail.com].eight, .[decphob@tuta.io].eking, .[decphob@protonmail.com].eking, etc.
- Perform a scan with an anti-malware tool to remove Phobos ransomware
- You need to double-check and scan the machine using something like or a system optimizer, so virus damage is deleted and alterations fixed or repaired automatically
How Phobos ransomware behaves
From our report of Oct 2020 · not reviewed since
Phobos ransomware versions
The virus that came out first in 2017 is known for cybersecurity researchers for a while now, so data encryption and other extortion- based functionalities are analyzed.
It is believed that the malware mainly is distributed from Ukraine and that the developers mimic dome features from other crypto-malware. Since October 2017, this family expanded, and even though the virus mainly uses .phobos extension to mark the files there are more versions that users tend to think.
From our report of Oct 2020 · not reviewed since
Phobos ransomware
The first Phobos virus distribution month up until February 2019, delivered versions with the same .phobos file marker and only changed the contact information or names of the ransom notes.
All the first variants looked similar to the Dharma ransomware because of the ransom message delivered as a hta program window and containing the thorough instructions about the payment. The full file marker added to encrypted files includes victims' ID and a full email address besides the .phobos at the end.
These first versions had extensions with contact emails:
The ransom note for these particular versions differs from Encrypted.tx, Data.hta and contained pretty much the same message. The only few differences were particular countries where the versions got released. January 2019 found versions were more spread in Brazil than other countries.
The later ransomware variants throughout these activity years, including this .phobos marker, also mixed up the ransom note file names between Info.txt, info.hta, and encrypted.txt.
- job2019@tutanota.com
- Bad_boy700@aol.com
- cadillac.407@aol.com
- Everest_2010@aol.com
- raphaeldupon@aol.com
- paper_plane1@aol.com
- barcelona_100@aol.com
- elizabethz7cu1jones@aol.com
- beltoro905073@aol.com
- gomer_simpson2@aol.com
- ofizducwell1988@aol.com
- FobosAmerika@protonmail.ch
- phobos.encrypt@qq.com
- pixell@tutanota.com
- elizabeth67bysthompson@aol.com
- pixell@cock.li
From our report of Oct 2020 · not reviewed since
Frendi ransomware
Frendi ransomware was the version that came out at the end of February 2019.
This is the first version known to researchers that haven't marked files with the initial .phobos appendix. The particular file extension that lands on encoded files include the .frendi appendix and tlalipidas1978@aol.com contact email. The same email address also included as the name of the main executable with ransomware payload.
Later on, a few more .phobos versions got delivered and after that at the start of April additional Frendi virus variants with withdirimugh1982@aol.com contact email emerged.
From our report of Oct 2020 · not reviewed since
Phoenix ransomware
.phoenix is a file extension that also appeared in multiple versions of the virus throughout the years.
Like other versions, not much changed from the initial cryptovirus, this threat included a few different contact emails in the ransom notes and file markers. autrey.b@aol.com and Costelloh@aol.com, hickeyblair@aol.com are one of those. Ransom notes resembling Dharma family and marked with PHOBOS at the corner remained the same for years, while developers only changed the contact information and IDs per victim.
From our report of Oct 2020 · not reviewed since
Actor ransomware
This .actor file appendix appeared once or twice in these Phobos virus campaigns, which is not common for the developers.
One of these variants found in 2019, at the start of May, contained returnmefiles@aol.com on the file extension and delivered a text file name Encrypted.txt with a few sentences, as per usual. Although, the common HTA window was not delivered, according to some victims, this version was spotted at different times the same year with the same contact information.
From our report of Oct 2020 · not reviewed since
Mamba ransomware
Mamba ransomware came out with a few distinct features and an alternate name of HDD Cryptor.
This virus was more dangerous because at first, it started targeting large businesses and attacking victims to gain large amounts via ransoms up to 70 000$. This was one of the versions that exploit unprotected RDP to infect the machines. Contact emails for this particular version are known to be fileb@protonmail.com, back7@protonmail.ch.
From our report of Oct 2020 · not reviewed since
Actin ransomware
The version that again targets more PC users and individual victims - Actin ransomware.
This is one of many versions in this family, but the only one with the particular .actin file appendix. This threat also uses AES algorithm for the encryption process and demands victims to contact developers via kew07@qq.com to get their files back allegedly.
All those claims shouldn't be trusted because these cybercriminals know what they are doing and they have no goal to help people. Actin virus also came out more than a few times and had different emails for each campaign, including upfileme@protonmail.com, thedecrypt111@qq.com.

From our report of Oct 2020 · not reviewed since
Acton ransomware
The slightly changed version from the previously described one, Acton ransomware was one of the less repeated variants int his Phobos ransomware family.
Delivering the same info.hta program window with the payment instructions and contact information this time threat leaves out a ransom text file. Data encrypted by the virus get extensions including datadecryption@countermail.com.
From our report of Oct 2020 · not reviewed since
Adage ransomware
The more recent versions in Phobos ransomware started to get more unique names and file extensions.
Virus developers occasionally release variants with the original .phobos, but June 2019, in particular, was the month of new ransomware releases. .adage virus file marker comes in the traditional pattern .id .[lockhelp@qq.com].acute common for all the versions in Phobos family since 2017.
From our report of Oct 2020 · not reviewed since
ISO ransomware
In the year 2020 Phobos creators delivered many versions reusing extensions like .jelp, .devos, and .dewarmany times.
One of the more prominent and much more spreads around becomes this ISO ransomware version that carries a full pattern on extension .id .[backup.iso@aol.com].iso. It remains to place the hat window and text file on the system with random demands and instructions.
Ransom note file info.txt and info.hta get placed on the desktop and in other folders. In those messages email and Telegram messaging app contact information get listed: backup.iso@aol.com, @iso_recovery.
From our report of Oct 2020 · not reviewed since
Eking ransomware
Despite numerous variants released in 2020, Eking ransomware stands out from the crowd to persistence and considerably high infections rate.
The virus has been reported by users of third-party torrenting websites who assured that the payload of the ransomware has been downloaded along with Adobe Acrobat crack. Upon installation, the ransomware appends .[decphob@tuta.io].eking file extension and uses either info.hta pop-up or info.txt text file as a ransom note. Both information pages provide decphob@tuta.io and decphob@protonmail.com emails that should be messaged for further instructions.
From our report of Oct 2020 · not reviewed since
Distribution methods of the file-encrypting virus
The crypto-malware can get inside the device when a user clicks on a malicious link, opens, or downloads an infected file.
The malware executable can be included in the email or presented as a useful program in various torrents or download sites. Thus, users have to be careful and avoid questionable content online.
Security experts from Norway suggest creating backups and updating them regularly. Unfortunately, sometimes it's impossible to decrypt files with third-party software. Therefore, having backups prevents data loss.
- Never open spam emails and stay away from the attachments included into an email that is sent from unknown senders.
- Do not download illegal content.
- Stay away from pop-ups informing about available updates.
- Do not download software from untrusted or unauthorized sources.
- Install a reputable antivirus program.
- Keep all your programs updated.
From our report of Oct 2020 · not reviewed since
Phobos ransomware is a dangerous cyber infection that mimics the infamous Dharma
Phobos ransomware is a file-encrypting cyber infection that locks files and then blackmails its victims to make easy money.
The cryptovirus resembles a large Dharma family and was discovered by security researchers back in October 2017. Since its initial release, malware went under the radar for more than a year, until new variants started emerging at the end of 2018 up till now.
Initial infection used . . .PHOBOS file extension and a Phobos.hta note asking victims to email virus developers via OttoZimmerman@protonmail.ch to find out the amount of ransom that needs to be paid in order to retrieve access to locked data.
Later versions kept the extension .phobos, but used different contact addresses, along with the composite extension. The most recent contact emails changed to ofizducwell1988@aol.com and fobosAmerika@protonmail.ch. Currently, Phobos is actively attacking users all around the world, asking for as much as $5,000 ransom in return for the decryptor. It still remains active - the more recent and prominent versions throughout the last year are Actin ransomware and Mamba ransomware.
The year 2020 shows that Phobos ransomware is not dead. At the beginning of the year researchers warned about ISO variant, and the most recent version that resurfaced in May is dubbed as Eking ransomware. The latter is known for being spread via Adobe Acrobat cracks in particular and using decphob@tuta.io and decphob@protonmail.com emails for contacts. Unfortunately, the decryption software for this expanding virus hasn't yet been developed.
Phobos ransomware virus mostly spreads via malicious spam emails or fake installers (processhacker-2.39-setup.exe) for applications like Process Hacker 2. Once inside the computer, it starts scanning the system, targeting the predetermined file extensions.
The malware encrypts various pictures, multimedia, images, documents, and even databases or other data using AES cryptography. Thus, files locked by Phobos ransomware cannot be opened without a specific decryption tool.
In the Phobos virus ransom note, criminals explain that the information stored on the affected computer was "turned into a useless binary code." In order to make victims follow the ransom payment instructions, crooks tell that other third-party data recovery services will not help them.
However, they might take the money and disappear. Though, this situation is most likely to happen if you contact and transfer the money to authors of the Phobos ransomware virus. Cybercriminals are not eager to help you because the only focus is getting money from the victims.
Over the course of December 2018 and 2020, hackers released numerous new variants, which use different emails, including:
2019 came with even more news about Phobos virus because the ransomware started exploiting weak security to attack users all over the world. It also targets businesses and large companies since these attacks ensure bigger profit from a single victim. Badly secured RDP and other flaws used to enter the network and execute the malicious processes like file-locking and system changes.
Phobos ransomware developers varied their ransom notes, naming them Encrypted.txt and Data.hta. One of the latest messages states the following:
It seems like the virus is gaining success in receiving payments, as Phobos ransomware developers already received 3.5 BTC ($13,257 at the time of the writing) into their Bitcoin wallet. It once again proves that the ransomware business model is extremely successful, and these types of infections will not go away anywhere. For that reason, using comprehensive security measures is a necessity.
Hackers behind Phobos ransomware warn victims that, in case the ransom is not paid within a specific period, the size will increase significantly. However, cybersecurity specialists do not recommend contacting criminals and following their instructions because it might result in money loss.
If you got infected with the virus, do not panic, stay calm, and focus on Phobos ransomware removal. Trojans and ransomware often operate together to proliferate even more malware on the machine. Thus, ransomware infection might not only damage your files but corrupt the system as well. These threats often install programs, files or other malware to ensure persistence.
However, you should not try to eliminate malware-related files manually. To remove Phobos ransomware safely and successfully, you have to obtain a reputable software and terminate the virus within several minutes.
- Job2019@tutanota.com
- Bad_boy700@aol.com
- Cadillac.407@aol.com
- Everest_2010@aol.com
- Raphaeldupon@aol.com
- paper_plane1@aol.com
- barcelona_100@aol.com
- elizabethz7cu1jones@aol.com
- beltoro905073@aol.com
- Raphaeldupon@aol.com
- Gomer_simpson2@aol.com
- ofizducwell1988@aol.com
- FobosAmerika@protonmail.ch
- decphob@tuta.io
- decphob@protonmail.com


The Phobos ransomware note
All your files have been encrypted due to security problem with your PC. If you want to restore them, write us to the email ofizducwell1988@aol.com
In case of no answer in 24 hour write us to theese emails: FobosAmerika@protonmail.ch
If there is no response from our mail, you can install the Jabber client and write to us in support of phobos_helper@xmpp.jp or phobos_helper@exploit.im
How to remove Phobos ransomware
Tools you'll need
All of these are free except where noted. Download them on a clean device if the infected PC is offline.
- A USB stick: to keep the ransom note, two or three encrypted files and screenshots off the infected PC.
- Microsoft Defender Offline: built into Windows 11 and Windows 10; scans before Windows starts, so running malware cannot hide.
- Microsoft Safety Scanner: a second, portable scanner with current signatures; each download works for 10 days.
- ID Ransomware: identifies the family from the note and one encrypted file and says whether a decryptor exists.
- No More Ransom: the free decryptors from police and security companies; check it again every few months.
- Fortect (optional): scans Windows for malware and repairs the system files and settings it damaged. The free scan is in the box above.
How to remove Phobos and get your files back
Work in this order.
Disconnecting comes first, removal comes before any restore, and nothing here asks you to contact the attackers.
Step 1: Disconnect the PC and unplug backup drives
Phobos encrypts everything it can reach, including drives and shares you connect later. Cut the network first: cable out, or Wi-Fi off from the taskbar.
Then unplug every USB stick and backup disk and pause cloud sync, so the encrypted versions do not replace your online copies. Do not reconnect any of them until the ransomware is removed from the Windows 11 or Windows 10 PC.

Windows 11: turn off Wi-Fi to take the PC offline. Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files
Step 2: Save the ransom note and confirm the family
Copy
Info.txtand one or two files ending in.phobosto a USB stick, and leave the originals where they are.From another device, upload the note and a sample file to ID Ransomware or No More Ransom's Crypto Sheriff, which name the family from the note, the extension and the file structure.
Write down the contact address and your personal ID from the note, because a decryptor or the police may ask for them.
Warning: Never contact the attackers from the infected Windows 11 or Windows 10 PC.

Windows 11: the ransom note and encrypted files to copy for identification. Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files
Step 3: Check for a free decryptor
For Phobos, no free decryptor is known (checked 6 October 2026). Search the family name in the No More Ransom decryption tools list and in the free decryptors of Emsisoft, Avast and Kaspersky, because new tools appear years after an attack.
Important: Keep the encrypted files even if nothing works today, and do not pay before every free option is ruled out: payment does not guarantee a working key.
Decryptors run on Windows 11 and Windows 10, but only after the ransomware itself is removed.
Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files
Step 4: Remove the ransomware before you restore or decrypt
Restoring or decrypting files while Phobos still runs lets it encrypt them again. Run a Full scan in Windows Security > Virus & threat protection > Scan options, then the Microsoft Defender Antivirus (offline scan).
If the ransomware blocks Windows Security, start Safe Mode with Networking and scan from there. Some families install a password stealer as well, so let both scans finish on Windows 11 or Windows 10.

Windows 11: Windows Security > Virus & threat protection > Scan options. Full procedure with screenshots: Run a Microsoft Defender Offline scan
Step 5: Look for shadow copies of the files
Open Command Prompt as administrator and run
vssadmin list shadows. If it lists copies dated before the attack, right-click a folder with encrypted files in File Explorer, choose Properties > Previous Versions, and open or restore a version from before that date.ShadowExplorer, a free tool, shows the same copies when the tab is empty or hidden. Most current families delete shadow copies, so an empty list is normal, but the check takes two minutes on Windows 11 or Windows 10.

Windows 11: vssadmin list shadows shows whether shadow copies exist. Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files
Step 6: Restore the files from a backup or recover deleted originals
Restore from an external backup, File History or OneDrive's version history, choosing a date before the attack. Connect the backup drive only after the scans are clean, or the ransomware encrypts it too.
If there is no backup, file recovery software can sometimes find the deleted originals, because some ransomware writes an encrypted copy and deletes the original file.
Stop writing to the drive and try recovery on Windows 11 or Windows 10 before new files overwrite the space.
Full procedure with screenshots: Recover deleted files (Recycle Bin, backups, OneDrive) On uGetFix
Instructions for each browser and system
The detailed steps for every browser and system this guide covers. Open the one you use.
Manual removal using Safe Mode
Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.
Step 1. Access Safe Mode with Networking
Manual malware removal should be best performed in the Safe Mode environment.
Windows 7 / Vista / XP
- Click Start > Shutdown > Restart > OK.
- When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. - it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
- Select Safe Mode with Networking from the list.

Windows 10 / Windows 8
- Right-click on Start button and select Settings.

- Scroll down to pick Update & Security.

- On the left side of the window, pick Recovery.
- Now scroll down to find Advanced Startup section.
- Click Restart now.

- Select Troubleshoot.
- Go to Advanced options.

- Select Startup Settings.

- Press Restart.
- Now press 5 or click 5) Enable Safe Mode with Networking.

Step 2. Shut down suspicious processes
Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:
- Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
- Click on More details.

- Scroll down to Background processes section, and look for anything suspicious.
- Right-click and select Open file location.

- Go back to the process, right-click and pick End Task.

- Delete the contents of the malicious folder.
Step 3. Check program Startup
- Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
- Go to Startup tab.
- Right-click on the suspicious program and pick Disable.

Step 4. Delete virus files
Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:
- Type in Disk Cleanup in Windows search and press Enter.

- Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
- Scroll through the Files to delete list and select the following:
Temporary Internet Files
Downloads
Recycle Bin
Temporary files - Pick Clean up system files.

- You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):
%AppData%
%LocalAppData%
%ProgramData%
%WinDir%
After you are finished, reboot the PC in normal mode.
From our report of Oct 2020 · not reviewed since
Phobos virus elimination guide
Trying to locate and wipe out malware-related files manually might end up with serious damage to the system.
Therefore, we do not recommend risking to delete the wrong files. It's better to dedicate Phobos ransomware removal for the professionals. We mean, you should obtain a reputable malware removal software, such as , or , and get rid of the cyber infection automatically.
However, ransomware might be resistant and block security programs. For this reason, you should reboot the computer to the Safe Mode with Networking first in order to remove Phobos ransomware virus entirely.
Such software can easily indicate affected or damaged files, programs, system functions, and even fox such damage automatically without triggering additional changes or alterations.
[GI=method-1]In order to run automatic malware removal, follow these steps:
[GI=method-2]These instructions can help to get rid of the virus with the help of antivirus software too:
Originally, this software is designed to recover files after the system wreckage. However, it might be helpful after the ransomware attack.
Windows Previous Versions feature might help to restore the most important files
Follow these steps to restore individual files after the ransomware attack (note: System Restore has to be enabled before the attack):
ShadowExplorer might help to restore corrupted data
The Phobos virus should not delete Shadow Volume Copies, so this tool might be helpful:
Phobos decryptor is not available yet.
Report it and recover your files
Report it
Report the attack even if you do not expect the files back: insurers and banks ask for the report number, and police use the contacts in the note to link cases.
- United States
- FBI IC3 · FTC ReportFraud
- United Kingdom
- Report Fraud (formerly Action Fraud) · NCSC
- Australia
- ReportCyber (ASD)
- EU countries
- Europol: national reporting sites
Give the victim ID, the note and the date the files were encrypted. A business that holds personal data may also have to notify its data protection authority, in the EU within 72 hours.
Protect the files you restore
Restore only after the scans are clean and the PC no longer shows files that end in .phobos and no longer open; otherwise the restored copies can be damaged again.
Then build a backup that survives the next infection:
- one copy in the cloud with version history
- one on an external drive that is disconnected between backups
- the working copy on the PC
Version history matters because a backup that syncs damaged files overwrites the good ones.
How to do this with the tools built into Windows: the 3-2-1 backup rule on Windows.
Do not let government spy on you
The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices.
Avoid any unwanted government tracking or spying by going totally anonymous on the internet.
You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using VPN.
Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.
Backup files for the later use, in case of the malware attack
Computer users can suffer from data losses due to cyber infections or their own faulty doings.
Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact - you can set this process to be performed automatically.
When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use for the data restoration process.
Questions about Phobos ransomware
How do I open .phobos files?
You cannot open them by renaming or with another program, because the content of files ending in .phobos has been encrypted. The only ways back are a working decryptor for the family, or clean copies from elsewhere:
- OneDrive versions
- File History
- an offline backup drive
- Previous Versions if the ransomware did not delete them
Identify the family first by uploading the ransom note and one encrypted file to ID Ransomware or No More Ransom. Avoid websites and programs that promise to open any encrypted file; they do not work and some are scams.
Did Phobos steal my files or passwords?
We do not know yet. Nothing published so far shows data theft by Phobos, but the only confirmed sign is files that end in .phobos and no longer open, which says nothing about what happened before. Many current ransomware attacks copy files or run a password stealer first, so it is wise to act as if they did.
From a clean device, change the passwords that were saved in the browsers on this PC, starting with e-mail and banking, sign out of all sessions and turn on two-step verification. Watch bank statements and account activity for the next few weeks.
Is there a free Phobos decryptor?
We last checked on 6 October 2026, and for Phobos no free decryptor is known. We check No More Ransom, which collects free tools from police and security companies, and the decryptor pages of the major antivirus vendors. A working decryptor exists only when the encryption has a flaw or the keys were leaked or seized.
Ignore sites and videos that offer a "Phobos decryptor" for download or for a fee: these are usually scams or malware. Real decryptors are free and come from known security companies or law enforcement. Keep the encrypted files in case a tool appears later.
Should I pay the ransom?
We advise against it, and so do the FBI, Europol and national cyber agencies. Payment does not guarantee a working tool: some attackers never reply, some tools damage files, and some variants have no decryptor at all. Paying also funds further attacks and can make you a target again.
Before considering payment, try every recovery option in this guide and report the attack. Companies must involve their legal adviser and insurer, because payments to sanctioned groups can be illegal. If files are truly irreplaceable, store the encrypted copies and wait; decryptors sometimes appear later.
Can a data-recovery company decrypt my files for a fee?
Only if a decryptor already exists or the company pays the attackers for you. Some "ransomware recovery" services advertise that they can decrypt families with no known flaw; in practice they negotiate with the attackers and add their own fee. Others use the same free tools listed on No More Ransom.
Before you hire anyone, ask in writing how they will recover the files, whether they will contact the attackers and what happens if they fail. A legitimate service answers clearly. If a free decryptor exists for your family, you can run it yourself.
How did Phobos get on my computer?
The way Phobos spreads has not been documented yet, so look at your own recent activity. On home PCs, ransomware most often comes with cracked programs, game cheats, key generators and fake updates, or with an e-mail attachment that was opened. On business networks, attackers usually log in through Remote Desktop with a stolen or guessed password.
Think back to what was downloaded or installed in the days before files that end in .phobos and no longer open, and check the Downloads folder and Installed apps sorted by date. Keep anything suspicious for your report, but do not run it again.
Is Phobos the same as other ransomware with a similar name?
Not necessarily. Ransomware names come from the file extension, the note or a word in the code, so unrelated families often end up with similar names, and one family can appear under several names. The difference matters: a decryptor or advice for one family does not fit another and can damage files.
Compare the ending added to your files and the exact name of the note with the summary table at the top of this guide, then upload the note and one encrypted file to ID Ransomware from a clean device. If the result names another family, follow the guide for that family instead.
Will Fortect remove Phobos?
Fortect scans Windows for malware and unwanted programs and repairs the system files and settings they change, and its free scan shows what it finds on your PC before you decide anything.
For Phobos, follow the plan above as well: the browser steps take back permissions and settings that no scanner treats as a threat, and uninstalling the program that brought it removes the source.
Run Microsoft Defender's full scan and, if anything was found, its offline scan as a second opinion. If the symptoms are gone after the plan and both scans are clean, there is nothing more to do.
Sources
- The Verge: Hackers hid malware in CCleaner software (read October 6, 2026)
- Wikipedia: Advanced Encryption Standard (read October 6, 2026)
- ZDNet: New Phobos ransomware exploits weak security to hit targets around the world (read October 6, 2026)
- Theconversation: Andrey Popov/Shutterstock Hackers are making personalised ransomware to target the most profitable and vulnerable (read October 6, 2026)
- Blockchain: Bitcoin Address (read October 6, 2026)