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Purge ransomware virus. How to remove? (Uninstall guide)

removal by Linas Kiguolis - - | Type: Ransomware
12

Authors of Purge ransomware are not willing to give up: new variants continue to emerge

An image of the Purge ransomware

Purge is a file-encrypting virus that is a variant of Globe ransomware.[1] The ransomware appends .purge file extension to each of the targeted files and encrypts them with RSA cipher. Following data encryption, it downloads a “How to restore files.hta” where victims can learn about data recovery possibilities.

Once the virus infiltrates the computer, it installs malicious files to various Windows folders, such as:

  • %System32%;
  • %SystemDrive%;
  • %Roaming%;
  • %Temp%;
  • %AppData%;
  • %User’s Profile%.

What is more, Purge might also affect various Windows processes, for instance, svchost.exe. Moreover, it might modify Windows Registry and alter or create new keys. These activities allow booting the virus with system startup. Once these tasks are completed, malware starts the most important task – data encryption.

The Purge virus targets mainly the so-called working files, i.e.: Office documents, video, audio files, pictures, etc. Since the virus locks the most valuable data, there is no wonder that most of the users would do practically anything to get it back. And the cyber criminals are ready to take advantage out of it.

Cyber criminals demand to pay $500 to $1500 ransom within 7 days time in order to get a private decryption key and unlock their files. Victims are also asked to send their unique ID number to the provided email address. Malware together with its variants use numerous different emails to communicate with victims:

  • bahij2@india.com;
  • okean-1955@india.com;
  • server2@mailfence.com;
  • duhust@india.com;
  • support-locking@india.com;
  • mkscorpion@india.com;
  • siri-down@india.com;
  • mia.kokers@aol.com;
  • viewclear@yandex.com;
  • xitreu@india.com;
  • usdubzub@aol.com;
  • kuprin@india.com;
  • support-ransomware@india.com;
  • deyscriptors24@india.com;
  • powerbase@tutanota.com,
  • etc.

What is more, crooks offer to decrypt one small file to give a guarantee that they actually have working decryption software. However, you should still not trust authors of the ransomware. You should remove Purge from the PC and use one of the free decryption solutions. On October and December 2016, and January 2017, malware researchers created decryption tools that can restore files encrypted by this cyber parasite.

Cyber criminals continue updating Purge ransomware

The virus has been first discovered in summer 2016. However, a year after it hit the surface, malware has been updated one more time. Currently, variants of Purge append almost 200 unique file extensions, including:

  • .globe;
  • .raid10;
  • .openforyou@india.com;
  • .[no.torp3da@protonmail.ch].wallet;
  • .helptoyou1@india.com;
  • .sorry;
  • .decrypt2017;
  • .decrypr_helper@india.com
  • etc.

Nevertheless, security experts continue decoding malware; authors are not going to give up. On July 2017, a new variant of ransomware has emerged. Security researcher Karsten Hahn[2] has recently discovered a new variant of Purge that appends the same .purge extension.

Cyber criminals promise not to delete files, but they are not willing to give them back until a victim pays $250. However, this variant of malware is buggy, and researchers haven’t taken long to find out the way to help victims to restore their files for free.

In order to unlock the files encrypted by the recent variant of malware, you just need to enter “TotallyNotStupid” code and hit “I paid now give me my files back” button. All the encrypted files will be restored automatically. However, you should not forget that you need to perform Purge removal too. At the end of the article, you will find the detailed explanation how to get rid of this malicious program safely.

Malware infiltration strategies and tips to avoid it

The malicious software creators spread ransomware in a variety of different ways. They may be employing Trojans, exploit kits, spread the virus via fake software updates, attach it to software packages and spam emails.

A way to protect yourself from accidentally getting infected is by keeping your software and operating system updated, as well as using trusted and professional antivirus to provided that initial layer of protection.

When it comes to emails,[3] keep away from the spam catalog and ignore the letters received from unknown senders. Most importantly, DO NOT download attachments such messages may carry and delete them from your inbox without hesitation. Usually, malicious emails send fake PayPal receipts, invoices, and similar documents. Thus, it’s easy to get tricked and click on a harmful MS Office or PDF file.

Research revealed that Purge is the biggest threat for computer users in America. However, some variants of malware have been spotted spreading in Germany,[4] France, and other European countries. Thus, computer users should take precautions[5] to avoid this cyber parasite.

Purge virus elimination and data recovery possibilities

As you already know, Purge removal and data recovery are possible. However, firstly you need to focus on virus elimination and get rid of this malicious program. In order to do that you need to employ a professional security tool.

We suggest cleaning your PC either with Reimage or Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus. These malware removal programs can locate and safely delete all virus-related components without damaging the system. Be aware that malware might block installation of security tools or prevent from scanning the system. In this case, you should follow our prepared instructions below. They will explain how to deal with obstacles.

Once your device is virus-free, you can try decryption tools and other third-party applications that might help to recover your files. You can find download links below. If you have backups, you can use them as well.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Purge ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual Purge virus Removal Guide:

Remove Purge using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

If you cannot run automatic Purge removal, you need to disable the virus by booting the computer to Safe Mode with Networking.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Purge

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Purge removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Purge using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

System Restore also helps to disable the virus and run malware removal software.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Purge. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Purge removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Purge from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

Malware researchers discovered free decryptors that can restore encrypted files. Thus, you should try as soon as you eliminate the virus. However, if some of the files remain encoded, you should try our suggested alternative recovery options.

If your files are encrypted by Purge, you can use several methods to restore them:

Data Recovery Pro – alternative tool that might help to restore encrypted data

This professional software is created to help people to recover deleted, corrupted and some of the encrypted files. Follow the steps below to use it:

Take advantage of Windows Previous Versions feature

If you need to restore only a few files and System Restore has been enabled before Purge attack, you should use this Windows feature.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer might help to restore files with .purge file extension

Shadow Explorer can recover files from Shadow Volume Copies. If malware hasn't affected them, you should follow these steps and use this tool:

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Purge Decryptor

Purge, also known as Globe, has many variants that are decrypted. Researchers created three decryptors that can help to restore files encrypted by this malware:

  • Download Emsisoft Decrypter for Globe (Purge) from here;
  • Download free Avast decryption tools from here;
  • Download Emsisoft Decrypter for Globe3 from here.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Purge and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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References


  • Rendal2

    Fantastic… another file-stealing virus!

  • Monique Archibald

    Any news about the decyrption tool potentially being released?

  • Dan

    How much bitcoin does it demand??

  • bob murley

    These guys have chosen quite a fitting title for this parasite haha