ransomware / virus (Virus Removal Guide) virus Removal Guide

What is ransomware virus?

New Globe version – – is here

It seems that the authors of Globe ransomware have been on a roll as they recently introduced virus. This new version has been named so after the appended file extensions – .grapn206 or Such recent activity alerts the virtual reality of exercising more caution while surfing the vast spaces of the Web. If you were reckless enough to open the infected spam attachment, we recommend you to start removal right away. Since the authors decided to compete with other ransomware in the market, the new versions of Globe, such as Duhust, x3m Globe ransomware, and Kyra virus, present a riddle for IT experts. Only when you remove fully, shift to data recovery procedure. FortectIntego is one of the options to eliminate the virus fully. More information is provided below.

Taking a look back at previous versions, the developers remains loyal to employing the encryption technique – AES-256 and RSA-1024 algorithms. Likewise, the data is encoded with a public key and the only viable method to decrypt is to acquire the private key. At least, that is what the authors of malware want you to think so. As we have already advised users on multiple other file-encrypting cases, it is futile to expect the retrieval of the files since the racketeers earn millions of dollars from users desperately trying to return the files. As the cases of Locky, Cerber, and CryptoLocker reveal, few reports exist of returned data. What is more, ransomware is another product of notorious gang of hackers who continuously have struck the virtual community with themed file-encrypting viruses.

The picture revealing virus

Interestingly, that the ransomware binary lies in lolka.exe1. It is likely to hide in a counterfeited spam email which was sent from an official institution. After the execution, the payload is extracted, and the malware starts its misdeed. It targets the files in several locations:

  • %AppData%
  • %Roaming%
  • %Temp%
  • %Local%
  • %User’s Profile%
  • %Windows%

The transmission preferences

Like other viruses, this cyber infection mainly fishes for new victims via spam messages. Recently, as the notorious viruses rocketed again, there has been a surge in spam emails. Beware of fake Amazon, eBay or other shopping-related emails. Cyber criminals forge a message and ask to open the attachment containing important information about the delivered goods. Alternatively, some crooks employ psychological terror to make victims comply with their demands. Even if you spot the email from OPM or FBI or shopping website, look for some grammar mistakes and typos. Moreover, in some cases, even the sender‘s email might alert you to stay vigilant. Likewise, you might lower the risk of hijack. Verify the sender before proceeding further.

Terminating Grapn206 malware

Taking into account Globe‘s evolving versions, manual elimination might not give expected results. In that case, we recommend you to opt for automatic removal method. For that reason, you will require an anti-spyware application, for example, FortectIntego or Malwarebytes. They are perfectly compatible with anti-virus utilities. Thus, after you install the malware removal application, update and run the scan. Likewise, it will able to remove virus completely. If you notice that the malware locked your screen or you simply cannot run the security programs, do not panic and use the following instructions to regain access.

do it now!
Fortect Happiness
Intego Happiness
Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of virus. Follow these steps

Manual removal using Safe Mode

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment. 

Windows 7 / Vista / XP
  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list. Windows 7/XP
Windows 10 / Windows 8
  1. Right-click on Start button and select Settings.
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
  6. Select Troubleshoot. Choose an option
  7. Go to Advanced options. Advanced options
  8. Select Startup Settings. Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking. Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following:

    Temporary Internet Files
    Recycle Bin
    Temporary files

  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):


After you are finished, reboot the PC in normal mode.

Remove using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt
    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with FortectIntego and make sure that removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

If your files are encrypted by, you can use several methods to restore them:

Pros of Data Recovery Pro

Firstly, it might be one of the last chances to recover your files if you don’t have a habit backing your files up. Secondly, this app is easy to use. Launch it and it will detect the corrupted files and you will be able to recover them.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by ransomware;
  • Restore them.

What is Windows Previous Versions feature?

If you enter the properties of each file, you might notice the ability to retrieve the previously saved copy. However, this utility only works if System Restore was enabled.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Using ShadowExplorer

According to users’ reports, this utility helps to recover the data. The main essence of this app lies in employing shadow volume copies. Glove ransomware versions are not reported for deleting the copies so you have another opportunity to recover your valuable documents.

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from and other ransomwares, use a reputable anti-spyware, such as FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes

How to prevent from getting ransomware

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.


Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 


About the author
Julie Splinters
Julie Splinters - Anti-malware specialist

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