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Rubina5 ransomware virus. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Ransomware
12

Rubina5 ransomware refers to the notorious Globe Imposter 

The image displaying Rubina5 ransom note

Rubina5 virus is a new sample of crypto-malware. Its activity is still quite low at the moment. Unfortunately, the malware encrypts data and attaches .rubina5 file extension. Regarding the specifications, the malware suggests a possible relation to the Globe Imposter virus[1] family. On the other hand, the @aol.com is used by Dharma ransomware group as well.

The virus does not seem to have its GUI as it drops HOW_TO_DECRYPT_FILES.txt file. Here is the content of the message:

Attention! All your files are encrypted!
To recover your files and access them,
Send 0.015 Bitcoin (BTC) to the purse:
1Hu5cz8ZayEj6bG94C7i4hhwLU3MHdDCn
For decoding, please contact us by e-mail: s.holteman@aol.com
You have 5 attempts to enter the code. If this is exceeded
quantities, all data will irreversibly deteriorate. Be
careful when entering the code!

There is little information about what specific cipher is used to encode the data, or what specific distribution channels prevail. Therefore, it is unwise to rush paying the ransom without making sure that the fraudsters will send the decryption key. In short, it would be wiser to focus on Rubina5 removal. Reimage or Malwarebytes Anti Malware might be of use in this situation.

Malware distribution peculiarities

Considering the relation to Globe Imposter, Rubina5 hijack might occur if users click on an infected link in corrupted domains. Alternatively, Nemucod trojan[2] was spotted assisting the distribution network of the latter.

Malspam is another popular method to lure gullible users into a trap. You should be especially careful reviewing emails sent by supposed official institutions. Such email might only include a few lines suggesting to check the information in the attached invoice or package delivery notification. In order not to get reduce the limit of the infection. You might reduce the risk of ransomware if you follow these steps:

  • update the browser, security apps, and OS once the updates are issues
  • do not download Flash Player update in random sources
  • avoid downloading content from trojan-sharing sites
  • verify the sender’s identity before opening the email attachment
  • back up your files and store the copies in different locations

Now let us look through the options how to remove Rubina5 virus.

Start Rubina5 elimination process

If the virus is indeed related to the Globe Imposter, it might be just one of the multiple versions which wane out after the appearance. If you failed to escape this virtual misfortune, it is necessary to eliminate the virus. You can remove Rubina5 virus with the assistance of malware elimination tool. If it does not respond or crashes, reboot the system in Safe Mode.

After that, complete Rubina5 removal. You may also find some of our recommended data recovery tools useful if you did not create a backup in advance. Bear in mind that this malware may wander not only in English domains but in Hungarian, Danish or Japanese[3] sites.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Rubina5 ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual Rubina5 virus Removal Guide:

Remove Rubina5 using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Rubina5

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Rubina5 removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Rubina5 using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

In case the first method is not convenient to you did not work, perform System Restore. this action will revert the system to the lats automatically saved system image. Likewise, you will gain access to the system and will be able to eliminate Rubina5 virus.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Rubina5. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Rubina5 removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Rubina5 from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Rubina5, you can use several methods to restore them:

Data Recovery Pro method

Though the program deals with damaged or corrupted files, it might prove to be useful in case of Rubina5 ransomware.

The benefit of Shadow Explorer

The key principle of the program is to use shadow volume copies to create the copies of the originals. There are no reports tahte the ransowmare is capable of deleting the copies, so you might have a chance.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Rubina5 Decryptor

The free decryption software has not been programmed yet. You might try using free Globe Imposter decrypter.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Rubina5 and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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References