Sexy ransomware / virus (Virus Removal Guide) - Quick Decryption Solution

Manual removal using Safe Mode

To proceed to the Sexy ransomware elimination, you have to reboot your computer to Safe Mode. Follow the instructions below which will guide you through the process.

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment. 

Windows 7 / Vista / XP

1. Click Start > Shutdown > Restart > OK.
2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
3. Select Safe Mode with Networking from the list.

Windows 10 / Windows 8

1. Right-click on Start button and select Settings.
   
   
2. Scroll down to pick Update & Security.
   
3. On the left side of the window, pick Recovery.
4. Now scroll down to find Advanced Startup section.
5. Click Restart now.
   
6. Select Troubleshoot.
7. Go to Advanced options.
8. Select Startup Settings.
9. Press Restart.
10. Now press 5 or click 5) Enable Safe Mode with Networking.

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
2. Click on More details.
   
3. Scroll down to Background processes section, and look for anything suspicious.
4. Right-click and select Open file location.
   
5. Go back to the process, right-click and pick End Task.
   
6. Delete the contents of the malicious folder.

Step 3. Check program Startup

1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
2. Go to Startup tab.
3. Right-click on the suspicious program and pick Disable.
   
   

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

1. Type in Disk Cleanup in Windows search and press Enter.
   
   
2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
3. Scroll through the Files to delete list and select the following:
   

   Temporary Internet Files
   Downloads
   Recycle Bin
   Temporary files

4. Pick Clean up system files.
   
   
5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):
   

   %AppData%
   %LocalAppData%
   %ProgramData%
   %WinDir%

After you are finished, reboot the PC in normal mode.

Remove Sexy using System Restore

In some cases, the ransomware might prevent the installation of the security software. To avoid that you should try to boot your system into Safe Mode with Command Prompt function.

• Step 1: Reboot your computer to Safe Mode with Command Prompt
  Windows 7 / Vista / XP
  1. Click Start → Shutdown → Restart → OK.
  2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
  3. Select Command Prompt from the list
  
  Windows 10 / Windows 8
  1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
  2. Now select Troubleshoot → Advanced options → Startup Settings and finally press Restart.
  3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window.
• Step 2: Restore your system files and settings
  1. Once the Command Prompt window shows up, enter cd restore and click Enter.
  2. Now type rstrui.exe and press Enter again..
  3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Sexy. After doing that, click Next.
  4. Now click Yes to start system restore.
  Once you restore your system to a previous date, download and scan your computer with FortectIntego and make sure that Sexy removal is performed successfully.

Bonus: Recover your data

If you have lost your essential data after the ransomware attack, do not worry. We have attached instructions on how to use alternative recovery methods to retrieve the most important files. 

If your files are encrypted by Sexy, you can use several methods to restore them:

Get help from Data Recovery Pro

This tool is excellent at recovering data after ransomware attack. Try to use it to get back access to the files with .sexy extension as well.

• Download Data Recovery Pro;
• Follow the steps of Data Recovery Setup and install the program on your computer;
• Launch it and scan your computer for files encrypted by Sexy ransomware;
• Restore them.

Try Windows Previous Versions function

While this might be the solution, it only works if the System restore operation was enabled before the ransomware has infiltrated on your PC. 

• Find an encrypted file you need to restore and right-click on it;
• Select “Properties” and go to “Previous versions” tab;
• Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.