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ShutUpAndDance ransomware. How to remove? (Uninstall guide)

removal by Lucia Danes - - | Type: Ransomware

ShutUpAndDance ransomware – cryptovirus that uses Fsociety-themed ransom note

ShutUpAndDance ransomware
ShutUpAndDance ransomware is a crypto virus that comes from HiddenTear family

ShutUpAndDance ransomware is a file locking virus that was first potted by security experts in the mid-August 2018. The malware is a part of the HiddenTear family and encrypts data using AES,[1] and then affixes .ShutUpAndDance file extension. As soon as the encoding process is complete, the C&C server sends the ransom note READ_IT.txt to the victim. In the text document, the user can see a short notice from hackers, explaining that all files have been locked, and to get them back he or she should email them using ShutUpAndDance ransomware uses a Fsociety-based ransom note, displaying the masked face compiled of random symbols.

Name ShutUpAndDance
Type Ransomware
Cipher used AES
File extension .ShutUpAndDance
C&C server
Primary executable adobe.exe
Ransom note READ_IT.txt
Distribution Spam emails, unprotected RDP, malicious websites, fake updates, etc.
Detection and elimination Use Reimage or Malwarebytes

ShutUpAndDance ransomware uses a hard-coded[2] password, which means that it is not generated during the runtime when the main executable adobe.exe is run on the system. This feature of the virus indicates that security engineers can create a free decryptor in the future, and it is another reason not to pay the ransom and remove ShutUpAndDance ransomware instead.

The infiltration techniques of ShutUpAndDance virus can vary from contaminated file attachments in spam emails, as drive-by downloads to unprotected RDP. Therefore, users should be well aware of clever social engineering used for phishing emails that are sent to thousands of users. To prevent malware infections, use relative protection measures, including security software (we recommend Reimage, Malwarebytes or Plumbytes Anti-MalwareNorton Internet Security).

As soon as ShutUpAndDance ransomware is injected, multiple system settings are modified so that the virus would gain persistence. It changes Windows Registry and attempts to delete Shadow Volume Copies, which are usually used as an automated back-up on every Windows operating system. However, most ransomware viruses are coded in a way so that these backups would be deleted, although, in some cases, malware fails to perform this process, making file recovery much more manageable.

The ransom not of ShutUpAndDance virus states the following:


As evident, there is not much information displayed, and users who do not know anything about ransomware and how it works might do what they are being asked for. However, security experts[3] highly discourage users to contact cybercrooks, as they can be scammed and lose not only their files but also money. 

It is debatable whether authors of ShutUpAndDance ransomware are related to the Fsociety hacker group (one of the most notorious hacktivists groups, which name is based on Mr.Robot TV series), as the presented ransom note uses same ASCII art. Another interesting fact is that the C&C server is located on a Mexican governamental site.

Currently, 32 AV engines recognize[4] the main executable of ShutUpAndDance as malicious, and some of the given names include:

  • Gen:Heur.Bodegun.1
  • MSIL.Trojan-Ransom.Cryptear.R
  • HEUR/AGEN.1029350
  • HEUR:Trojan.Win32.Generic
  • Ransomware-FTD!04D5426462DB
  • Ransom:MSIL/Ryzerlo.A
  • Ransom.HiddenTear!g1
  • Ransom_CRYPTEAR.SM0, etc.

If your files are encrypted, we suggest you take care of ShutUpAndDance ransomware removal using reputable security software. Only then data can be recovered using backups or third-party software. You will find all the instructions below this article.

ShutUpAndDance virus
ShutUpAndDance virus is a cyberthreat that uses hard-coded key to lock up files

Do not let the ransomware virus in – dealing with it is much more complicated than preventing it

Several things can be done to prevent serious computer infections like ransomware. Do not neglect online security, as dealing with malware infection consequences is much more bothersome rather than stopping them in the first place. While no method is 100% secure, the chances are you will never get infected with a severe virus if you follow these simple tips:

  • Spam emails are the most prevalent ransomware distribution method. Therefore, being cautious while opening emails that are in the Inbox (and especially in the Spam box) is crucial. Malicious payload is hidden inside file attachments – .pdf, .doc, .zip, .txt, .html and other format files. Additionally, cleverly disguised hyperlinks can connect to contaminated websites and inject malware that way.
  • Software vulnerabilities is another method used by hackers, and it is also very effective, as users often fail to update their software on time. Thus, make sure all of your software, including Windows and anti-virus, is patched as soon as the updates are released.
  • Use strong passwords for RDP and make it private. Brute-forcing passwords is another technique used by hackers.
  • Avoid questionable websites, such as torrent, file-sharing, porn and similar. Downloading anything from such domains is the worst idea, as any file can be disguised and look legitimate.

Finally, we would like to suggest you keep backups of your files. This simple process which only takes a few minutes can save you from the entire ordeal pretty easily.

Delete ShutUpAndDance ransomware from your computer

To remove ShutUpAndDance virus, use anti-malware software. We suggest you download and install Reimage, Malwarebytes or Plumbytes Anti-MalwareNorton Internet Security and perform a full system scan. Note that ransomware viruses might prevent security software from starting correctly. In such case, you should enter Safe Mode with Networking as explained below.

We urge you not to attempt manual ShutUpAndDance ransomware removal, as the malicious files are embedded deep within computer files, and only trained IT professionals can restore them without security software.

As soon as the elimination process is complete, proceed with the file recovery. Either get them back from backups (it is the most secure way) or use the third-party software we recommend below, although the chances of recovery are slim. Nevertheless, because the virus uses a hard-coded password, security experts could create decryption software in the near future.

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If you decided to select another anti-spyware, uninstall Reimage from your computer.
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To remove ShutUpAndDance virus, follow these steps:

Remove ShutUpAndDance using Safe Mode with Networking

If security software is being blocked by ShutUpAndDance virus, enter Safe Mode with Networking:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove ShutUpAndDance

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete ShutUpAndDance removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove ShutUpAndDance using System Restore

To stop the operation of malware, use System restore:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of ShutUpAndDance. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that ShutUpAndDance removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove ShutUpAndDance from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

Because the virus uses hard-coded key it is definitely not worth contacting cybercrooks. If you have no back-ups and third-party software does not help you to restore your data, do not delete it, as chances are that decryptor will be created soon enough.

If your files are encrypted by ShutUpAndDance, you can use several methods to restore them:

Use Data Recover Pro to get your files back

Data Recover Pro is a sophisticated tool that is created to recover files that were corrupted or accidentally deleted. Nevertheless, the software is also capable of helping users whose files were encrypted by ransomware.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by ShutUpAndDance ransomware;
  • Restore them.

Make use of Windows Previous Versions feature

This method with work only if you had System Restore enabled before the infection occurred.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer could be the answare

ShadowExplorer will get your data back if ShutUpAndDance ransomware failed to remove Shadow Volume Copies.

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

No decryptor is available yet

About the author

Lucia Danes
Lucia Danes - Virus researcher

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