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  • Active
  • Severity: Medium
  • Browser Hijackers
  • Windows, Mac
  • Verified · Aug 2021

How to remove SmartSportSearch browser hijacker

A step-by-step removal guide for affected devices. Follow the verified procedure below — most readers complete it in under 10 minutes.

Linas Kiguolis · Expert in social media

SmartSportSearch uses helpful tools to disguise its true intentions

SmartSportSearch

SmartSportSearch can do things with your browser that you did not intend to do yourself. For this reason, it is classified as a hijacker.[1] When your browser is hijacked, you might find that your previous default homepage has changed (in this case, set to portal.smartsportsearch.com, which redirects to nearbyme.io, Yahoo, or another provider once used), or the search engine is not Google anymore but a different one instead. This browser extension can also insert unwanted ads in your browsers' search results.

Due to the major increase in internet usage over the past decade, it has become more rewarding for authors of useless apps to employ browser hijacking feature.

The purpose of ads is to direct someone to a certain page and increase traffic on the site. The point is to get as many people to click the ads as possible because the creators are paid by the number of clicks on ads.[2] This means that whenever the hijacker generates more traffic to a website, the higher the profit. Because of this, ads shown on SmartSportSearch search are not all filtered, and some of them might be inaccurate or even less secure.

NAME SmartSportSearch 
TYPE Browser hijacker, unwanted extension
DISTRIBUTION Bundled software, deceitful advertisements
SYMPTOMS Default homepage changed; a customized search engine with altered search results
DANGERS Links that are not disclosed as ads might lead to dangerous websites, where users' private information can be vulnerable
ELIMINATION  An unwanted extension is easy to get rid of manually with the help of our guide
FURTHER STEPS  FortectIntego can help you clean your browsers and fix any damage left after the removal

Hijackers' distribution methods

The simplest way hijackers get spread is by masking plugins as useful tools so that users would add them themselves or with social engineering tactics by deceptive ads or phishing emails. A more complicated method is hiding an extension during the installation process of freeware.

Because of this, it is crucial to always read the steps carefully when installing software from non-official sources. Look for checkboxes near unusual-looking names that do not seem to be related to the program you are downloading. A more obvious rule would be to not open any attachments or URLs in emails you do not trust.

While surfing the web, it is bad practice to click on random links. Google's Safe Browsing List[3] can help you avoid suspicious websites, and you should trust this function. If you clicked on a site and a warning message pops up saying that you better not proceed, you should do just that. Some of the possible warnings from Google are:

  • The site ahead contains malware: The site that you want to visit might try to install harmful software, called malware, on your computer.
  • Deceptive site ahead: The site that you want to visit might be a phishing site.
  • Suspicious site: The site that you want to visit seems suspicious and may not be safe.
  • The site ahead contains harmful programs: The site that you start to visit might try to trick you into installing programs that cause problems when you’re browsing online.
  • This page is trying to load scripts from unauthenticated sources: The site that you try to visit isn't secure.

To remove an unwanted add-on from your browser, you will have to do it manually by going to your browser settings. If you follow our instructions, this should be a quick and easy process.

Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove.Remove extensions from Chrome

Microsoft Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Microsoft Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge 

Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall.Remove extensions from Safari

Mozilla Firefox:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove.Remove extensions from Firefox

Internet Explorer:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Preventing the problem is easier if you know the fundamentals

A good technique in putting a stop to intruders from ruining your online experience is knowing what the traits of browser hijackers are:

  • Weird new toolbars you cannot remove (SmartSportSearch has a PDF converter, calculator, regular currency, and cryptocurrency converter and an option to save your favorite websites)
  • Cannot explain how the homepage settings changed (In this case, your landing page possibly changed to feed.smartsportsearch.com or portal.smartsportsearch.com)
  • Search results look unusual and different (Different style, text, colors)
  • Redirects to unintended websites (Pages with bad intentions, showing you fake error, warning messages, suggesting you download questionable software)

 To prevent add-ons appearing with unwanted behavior, you should:

  • Update your operating system and the browsers you regularly use because developers release patches for discovered vulnerabilities
  • Clear cookies and cache
  • Avoid questionable websites. Check URLs for any grammar mistakes. Make sure the connection is secure and look for the S in HTTPS because the HTTP connection is not encrypted[4], and anyone can access the information you provided on a page like that
  • Practice safe email protocol, which includes not opening messages from unknown senders, not opening any attachments or file-sharing requests if you were not expecting them, get rid of messages you suspect to be spam
  • Carefully evaluate free software and file-sharing applications before downloading them, do your research, read the reviews

SmartSportSearch browser hijacker

After detection and widespread awareness, hijackers appear with the same functionality and appearance but different domain names. SmartSportSearch.com is just one of many browser hijackers from the same family. Here is a list of a few well-known examples:

After removal, please clear your cookies and cache to remove any remaining information suspicious websites gathered about you. You can do this yourself, or you can trust our recommendations and use FortectIntego, which will do this for you automatically.

Clear cookies and cache from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

Microsoft Edge:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Mozilla Firefox:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

Internet Explorer:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Freeware is the biggest playground for potentially unwanted programs

Another reason you might be experiencing sudden changes in your search engine is that you have a PUP installed in your system. These programs sometimes are disguised by creators as handy tools, but in reality, they are often not even functional. Instead, they perform tasks in the background without your knowledge, like collecting data about your browsing behavior, injecting ads in your browsers, and changing important settings.

Removing these applications can be tricky, as users cannot distinguish which programs they have could be responsible for such things. In such case, it is good to have antivirus software that is secure and trusted, like SpyHunterCombo Cleaner and MalwarebytesMalwarebytes. These tools can help you detect unwanted programs, malware and help you remove them. If you know what app is responsible, you can follow our manual instructions below.

Uninstall from Windows

Uninstall from Windows 10/8:

  1. Type Control Panel into the Windows search box and open the result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 10/8

Uninstall from Windows 7/XP:

  1. Click on Windows Start > Control Panel (Windows XP users should click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP

Remove the unwanted program:

  1. In the Programs and Features window, look for any recently installed suspicious entries, select them, and click Uninstall.
  2. If User Account Control appears, click Yes to confirm, then complete the removal.Uninstall the unwanted program from Windows

Delete from macOS

Remove the unwanted application:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for any suspicious entries, then drag them to Trash (or right-click and pick Move to Trash).Uninstall from Mac

Delete leftover files and folders:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and remove any suspicious folders related to the unwanted program.
  3. Repeat the same check in the /Library/LaunchAgents and /Library/LaunchDaemons folders, deleting any suspicious entries.Delete leftover files from Mac
  4. Finally, empty the Trash to permanently remove the leftovers.

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