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Remove Sysfrog ransomware (Virus Removal Guide) - Recovery Instructions Included

removal by Gabriel E. Hall - - | Type: Ransomware

Sysfrog ransomware is a type of malware that blocks all personal files and demands a ransom of 0.3 BTC for the decryption tool

Sysfrog ransomware

Sysfrog ransomware is a cryptolocker which sample was spotted by security researcher Michael Gillespie at the end of May 2019.[1] The malware stems from Katyusha ransomware which first struck its victims back in October 2018 and locked victims files with AES encryption algorithm.

Sysfrog virus is most likely using the same cipher to infect its users and marks pictures, videos, music, databases, documents, and other files with [Sysfrog@protonmail.com].sysfrog extension. From that point of time, users are unable to open any data, apart from applications and the ransom note how_to_decrypt.txt that is conveniently placed into each of file folders.

The message from threat actors claims that the only way to decrypt data is to pay them 0.3 Bitcoins into the 3FoiK3TTfA42Du34aFWTV9qTg5XChVh18c wallet. However, security experts highly discourage contacting or paying hackers, as the possibility of getting scammed is very real. Instead, you should remove Sysfrog ransomware from your computer and use alternative file retrieval methods, instructions of which we provide in the recovery section below.

Summary
Name Sysfrog
Type Ransomware
Origin Katyusha ransomware
File extension [Sysfrog@protonmail.com].sysfrog
Ransom note how_to_decrypt.txt
Contact Sysfrog@protonmail.com
Ransom size 0.3 BTC
Decryption Only available via backups or third-party recovery tools
Termination Use anti-malware software, such as SpyHunter 5Combo Cleaner
Recovery Scan your system with Reimage to fix virus damage

Victims infected with Sysfrog ransomware can see the following message inside the text file:

Your files have been encrypted.
If you want to get your files back, send 0.3 bitcoin to my wallet
my wallet address : 3FoiK3TTfA42Du34aFWTV9qTg5XChVh18c
If you have any questions, please contact us.
Email: sysfrog@protonmail.com

Your Id:
Your Key:
========================================================
========================================================

Payment site https://www.gopax.co.kr/
Payment site https://www.bithumb.com/
Payment site http://www.coinone.com/
Payment site http://www.localbitcoins.com/
Officail Mail: sysfrog@protonmail.com

While 0.3 Bitcoin might not seem like a lot (especially when precious family photos or important work documents are on the line), be aware that Bitcoin price varies greatly, thus, depending on when you got infected, the ransom can reach 2.6k US Dollars. Additionally, paying Sysfrog ransomware authors will only encourage them to develop the virus further and infect more victims.

Speaking about ransomware transmission techniques, hackers behind Sysfrog virus might use a variety of methods. While some of them are more sophisticated than the others, most are as equally as effective, depending on how well phishing or malvertising campaigns are established. Here are some examples:

  • Spam emails
  • Exploits[2]
  • Unprotected Remote Desktop
  • Fake updates
  • Pirated software or its cracks
  • Hacked websites, etc.

Regardless of how you might have been infected, what matters now is Sysfrog ransomware removal. To do that, you need to employ powerful security software that can recognize the threat and terminate it automatically. Be aware that file locking malware also modifies Windows OS files (alters the registry, spawns additional processes, terminates Windows recovery, etc.) so for virus damage fix, use Reimage.

Sysfrog ransomware virus
Sysfrog ransomware is type of malware that modifies Windows system and locks personal files

Don't be a victim of ransomware – follow tips from industry experts

Ransomware is possibly one of the most devastating cybersecurity and, at the same time, extremely profitable,[3] threats in the wild. Maybe that's why its popularity grew rapidly since very first modern strings showed up in 2012 and malware like CryptoLocker, Locky, SamSam, WannaCry, and others wreaked havoc around the world. While some cypromalware might be extremely flawed and easily decryptable, other samples use sophisticated infection, encryption, and evasion techniques. While paying crooks might seem like an option, there is never a guarantee that the decryptor will be delivered. Finally, cybersecurity experts are constantly working on techniques to fight ransomware; that's why keeping an updated security software on your device is so important.

Other tips from experts:[4]

  • Update the operating system, along with all the installed software, regularly;
  • Be aware that email attachments that require you to enable macro function are extremely dangerous (same goes for hyperlinks);
  • If you are using Remote Desktop, make sure you protect it with a secure password;
  • Use a password manager and two-factor authentication where possible;
  • Enable ad-block on high risk-sites (do not forget to add exclusions for sites you want to support);
  • Do not download pirated software and its cracks;
  • When installing new software, always opt for Advanced/Custom settings in order to avoid optional installs.

Only after Sysfrog ransomware removal you can attempt to recover your data

While Sysfrog virus is currently not decryptable (AES encryption is a sophisticated method to prevent file access and is not easy to crack), you could use alternative solutions. For example, some third-party recovery applications might be able to retrieve at least some of your files, although chances are quite low. Of course, the best way is to use backups – most of the damage done is then negated. However, before you attempt file recovery, you need to remove Sysfrog ransomware from your system.

Be aware that not all security applications are capable of performing Sysfrog ransomware removal, as they use different databases. Therefore, a system scan with several tools might be necessary – we recommend using SpyHunter 5Combo Cleaner. While security software can delete malware, it cannot fix infected system files. For that reason, we highly recommend using Reimage after virus termination.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Sysfrog virus, follow these steps:

Remove Sysfrog using Safe Mode with Networking

If Sysfrog ransomware is tampering with your security application, enter Safe Mode to delete the threat successfully:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Sysfrog

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Sysfrog removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Sysfrog using System Restore

System Restore might also be used for Sysfrog virus removal:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Sysfrog. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Sysfrog removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Sysfrog from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Sysfrog, you can use several methods to restore them:

Data Recovery Pro might be the answer

While this tool was not created for the recovery of files that were locked by ransomware, it might still be useful in some cases.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Sysfrog ransomware;
  • Restore them.

Make use of Windows Previous Versions feature

If you had System Restore enabled before the infection occurred, you might have a chance of restoring at least some of your files by using  Windows Previous Versions feature.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer might be able to help you

If you were lucky and Sysfrog ransomware failed to delete Shadow Volume Copies, you have a high chance of restoring your data with ShadowExplorer.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

No decryption tool is currently available

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Sysfrog and other ransomwares, use a reputable anti-spyware, such as Reimage, SpyHunter 5Combo Cleaner or Malwarebytes

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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