Severity scale:  
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The Magic ransomware virus. How to remove? (Uninstall guide)

removal by Alice Woods - - | Type: Ransomware
12

The Magic ransomware explicitly targets Italian users

The Magic ransomware attack

The Magic virus is a new variant of HiddenTear[1] ransomware, which encrypts data on the computer and demands to pay a €100 ransom. Once installed, the crypto-malware changes the background and launches a hidden-tear.exe program to encode victim’s files. Later, it creates a READ_IT.txt file which contains payment details.

You can quickly recognize the malware by the extension marks .locked it appends at the end of the file-names. The problem is that the criminals use sophisticated algorithms to develop the malware. As a result, no one can decrypt the files except the developer.

Moreover, attackers claim that the victim has 48 hours to make a transaction in Bitcoins[2] or the encrypted files will be destroyed. We strongly recommend not to trust the criminals since there are no guarantees that you will not be required to pay more Bitcoins for the access of your data. Instead, you should check whether your computer automatically stores backup copies in the cloud.

The Magic virus removal is a complicated process. Therefore, we recommend you not to try it yourself because your computer might be infected with other malware you are not aware of. You may not be able to safely eliminate all malicious programs and end up doing even more harm.

If the automatic backup storage function is enabled, our IT professionals suggest you to remove The Magic ransomware using Reimage immediately or any other reliable security software and try to restore most of your data from backups.

You can get infected via illegal downloads from the web

The ransomware spreads via illegal downloads from unauthorized developers. Users are not able to detect the malicious program before the installation. “You should always scan the files you are going to install on your computer beforehand,” tells an expert from NoVirus.uk team[3].

Also, another popular distribution method is to attach the executable file of the malware to the spam e-mail message. Typically, the subject line contains a delusional text and lures users into opening it. Therefore, do not open messages from unknown senders in order to protect your computer from infections.

Moreover, if you receive suspicious texts from your friends, always contact them on different social networking platform and make sure that their account is not hacked to distribute malicious programs purposely.

Finally, we want to warn you not to click on ads that are promoted on suspicious websites. Usually, hackers tend to create appealing advertisements that attract naive computer users to click on them.

But be aware that they might redirect you to rogue websites which are designed to distribute high-risk computer infections. You shouldn’t let malicious ads to delude you.

Simple guide to eliminate The Magic ransomware

Our IT professionals encourage you not to trust cybercriminals once again and suggest opting for automatic The Magic virus removal. You should download a reputable security solution from trusted developers. The ransomware might block the installation of it. Thus, you need to reboot your computer to Safe Mode and let it scan your system thoroughly.

You can remove The Magic ransomware by following the guide provided below. Once you get rid of the virus, you can recover the files from backup copies or using special decryption tools.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall The Magic ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual The Magic virus Removal Guide:

Remove The Magic using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

The following guide explains how to restart your PC in Safe Mode with Networking and use anti-malware software to wipe all The Magic ransomware remains from the system.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove The Magic

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete The Magic removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove The Magic using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of The Magic. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that The Magic removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove The Magic from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files were encrypted by HiddenTear, you can try data recovery suggestions presented below.

If your files are encrypted by The Magic, you can use several methods to restore them:

Use ShadowExplorer software

You can use ShadowExplorer software to restore files from Volume Shadow Copies. In some cases, ransomware fails to delete these copies, which gives an opportunity to recover data successfully.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Use HiddenTear decryption tools

If you got attacked by a HiddenTear-based ransomware, you can try the decryption tools suggested by NoMoreRansom project website.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from The Magic and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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