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“This PC Has Been Blocked” virus. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Malware

Everything you need to know about “This PC Has Been Blocked” virus

“This PC Has Been Blocked” virus is a sneaky Trojan horse[1] that gets inside system unnoticed and tries to convince people to call to fake tech support line. This new example of tech support scam locks affected computer’s screen and delivers a fake security message that falsely informs about blocked computer due to detected unusual activity on the PC. The lock-screen also states that computer has been infected with viruses and might be connected to a botnet.[2] In order to fix this issue, victims are asked to call nearest Microsoft Technician at 1-844-703-1130. “This PC Has Been Blocked” lockscreen message might trick and convince many computer users that it’s a real notification from Microsoft. However, if you take a closer look at the message, you may find spelling mistakes that should reveal the crooks.[3] Thus, calling the provided number is not recommended. Scammers might try to get your private information, get access to your computer or convince to purchase the bogus software. Indeed, your computer is infected and needs to be taken care of, but you should focus on “This PC Has Been Blocked” removal only.

“This PC Has Been Blocked” virus might make system modifications in order to start itself automatically every time the user reboots the computer. Thus, when you turn on the computer or log in to your account, the virus delivers a lock screen that prevents from accessing the desktop. The malware is also capable of disabling Task Manager and other Windows services to make access to the computer more complicated. However, malware researchers found few ways that help to unlock the screen and remove “This PC Has Been Blocked” scam from the system with a help of Reimage or other reputable malware removal program. Furthermore, the lock screen message also has a button that offers to get “Remote Assistance” tool. Clicking this button downloads TeamViewer GmbH. It’s a legitimate application that allows remote desktop access.[4] Nevertheless, this tool is used by technical support staff; scammers might use a custom version of it in order to get full access to the victim’s computer. Thus, you should not click this button and do not call the provided number.[5]

How does the Trojan spread?

The Trojan which is responsible for delivering “This PC Has Been Blocked” tech support scam is known to spread in the software packages. Therefore, when downloading free programs, you should be careful. Make sure you use reliable and secure sources for software downloads. Avoid Torrents and unknown file-sharing websites. What is more, the virus is also noticed to spread using fake Chrome, Firefox, and Opera updates. Thus, be careful with suspicious websites that offer to install Java or Adobe Flash updates because they might be hiding Trojan.

How to unlock the computer and remove “This PC Has Been Blocked” virus from the PC?

In order to remove “This PC Has Been Blocked” malware, you need to get back access to the computer by removing the screen locker.This Trojan might have several versions, and some of them haven’t disabled the keyboard shortcut commands. Thus, you can try to remove the lock screen down by pressing Alt + F4. However, if this method did not help, you need to enter the password in the box near “Submit button.” Try these passwords:

  • 123456
  • nvdiagpuareshit
  • 30264410

Once you close the screen locker, you need to opt for “This PC Has Been Blocked” removal. For that, you will need a reputable antivirus or malware removal tools. We recommend installing Reimage or Malwarebytes MalwarebytesCombo Cleaner, and running a full system scan with an updated program. Please, do not think about manual removal option. The Trojan might be hiding deeply in the system and rename itself as legitimate files. Thus, you might cause more damage to your computer.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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