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Remove “VIRUS ALERT FROM MICROSOFT” scam (Removal Guide) - updated Oct 2019

removal by Julie Splinters - - | Type: Malware

VIRUS ALERT FROM MICROSOFT is a scam that appears on web browsers showing fake Microsoft alerts about detected malware and blocked computer

VIRUS ALERT FROM MICROSOFT scamVIRUS ALERT FROM MICROSOFT is the social engineering attack based on scaring people.

VIRUS ALERT FROM MICROSOFT is the wide list of scams using the statement that the computer is blocked due to infection. Users get encouraged to call the toll-free number to receive help. However, this is one of the numerous technical support scams[1] pretending to be a real notification from Microsoft. Scammers are trying to convince their victims that their computers will be blocked if they won't contact Microsoft support to solve this issue.

In reality, this Microsoft Inc Warning is nothing but a fake alert used to swindle money from unaware PC users or even open up backdoors for additional hackers and malware. Instead of dialing their given number, you should scan your computer with an anti-virus program. This procedure will help you to get rid of adware which is responsible for causing VIRUS ALERT FROM MICROSOFT error.

Type of threat Technical support scam
Tactics Such scams aim to trick users into revealing personal information, calling a fake support team, purchasing rogue tools, providing remote access to their machines
Danger If you decide to contact the hackers via the fake technical support number, it might lead to privacy issues, remote hacker attacks, money or data loss
Symptoms Delivers alerts about malware (e.g. trojan.worm!055BCCAC9FEC) and danger to the system, causes redirects, shows commercial content 
Distribution You can find this type of scam on bogus third-party networks that lack the required protection. Also, it might appear on your computer system if adware gets bundled via freeware/shareware
Associated phone numbers
  • 1-844-808-7462
  • 1-844-507-3556
  • 1-888-760-7614
  • 1-855-978-2318
similar threat VIRAL ALARM OF MICROSOFT is a similar scam. It comes from the IP address, might be linked to, and provides +1-833-272-0272 as the technical support helpline
Elimination Get a reliable anti-malware tool for Virus Alert From Microsoft removal. Try Reimage Reimage Cleaner Intego for performing a full system check that can help to clean the machine fully and repair damage

The main purpose of VIRUS ALERT FROM MICROSOFT scam is to convince users to call a fake support line 1-844-808-7462 by telling them that their computers are in real danger. The pop-up message which is used to mislead people typically provides such information:


This computer is BLOCKED

Do not shut down Your Computer and restart your computer
Your computer's registration key is Blocked.
Why we blocked your computer?
Your Computer's registration key is illegal.
Your Computer is using pirated software.
Your Computer is sending virus over the internet.
Your Computer is hacked or used from undefined location.
We block this computer for your security.
Contact Microsoft helpline to reactivate your computer.

Other version displays such warning:

System has been infected by Virus Trojan.worm!055BCCAC9FEC – Personal information (Banking Details, credit cards, and Account Password) may be stolen. System IP Address – is unmasked and can be accessed for virus spreading. Microsoft has reported to the connected ISP to implement a new firewall. Users should call immediately to Technical Support 1-844-507-3556 for free system scan.

Additionally, VIRUS ALERT FROM MICROSOFT tells that user’s privacy can be at risk too. The system security alert informs that passwords, messages, credit card information and other personal details have been stolen from the device, and only dialing the “Microsoft Helpline” can help to protect this data.

However, calling authors of VIRUS ALERT FROM MICROSOFT virus will cause problems only. Scammers might have numerous scenarios to get your personal information, install malware or gain remote access to your computer. [2] Later on, you might find yourself struggling to receive lost money back or fix severe computer damage after some type of malware attack.

Unfortunately, information obtained during such scams and attacks like VIRUS ALERT FROM MICROSOFT scam can get used in later campaigns like sextortion email attacks. During such, people get tricked into paying the ransom when scammers expose their passwords or real names to prove the danger.[3] However, emails, passwords, and full names can be stolen or leaked in previous incidents.

Additionally, you should not believe that it’s indeed a toll-free phone number that is shown on the alert. It might be just another lie that can literally cost you a lot. Instead of grabbing your phone, you should close the browser’s tab and make sure that you do not have additional adware installed on your PC. VIRUS ALERT FROM MICROSOFT can install other malicious content in the background.

VIRUS ALERT FROM MICROSOFT tech support scam"VIRUS ALERT FROM MICROSOFT" scam is another cyber criminal's attempt to trick innocent computer users.

Main signs of the scam

Even though you have the possibility of meeting various scams on unsecured third-party websites, especially, secondary-downloading sources, gambling pages, and similar, typically, VIRUS ALERT FROM MICROSOFT scam starts appearing when an ad-supported application is installed on the computer. This potentially unwanted program (PUP) can be downloaded manually or can infiltrate the target device during freeware[4] or shareware installation.

However, if some adware-type program is the true reason why you are seeing VIRUS ALERT FROM MICROSOFT virus, be prepared to face even more annoying activities. Once inside, the adware virus not only starts redirecting its victim to scammers' website but might also:

  • display aggressive ads;
  • show misleading pop-ups asking to install fake updates;
  • redirect to phishing sites;
  • install suspicious browser add-ons;
  • spy on your activities online.

Therefore, you have to remove VIRUS ALERT FROM MICROSOFT from the computer to protect your browsing sessions. Note that the adware program can be deleted manually. However, it might be a complicated task because it may have installed a bunch of helper objects, extensions or applications that are hard to detect.

For this reason, we recommend automatic VIRUS ALERT FROM MICROSOFT removal which will help make elimination easier. This method requires scanning the computer with powerful anti-malware software and optimization tools like Reimage Reimage Cleaner Intego. Once the AV engine detects all potentially suspicious objects in the machine, you can start performing the elimination process. You can then clean the machine using system software.


A similar scam called VIRAL ALARM OF MICROSOFT has been bombarding users with its pop-ups

VIRAL ALARM OF MICROSOFT is a scam that is very similar to VIRUS ALERT FROM MICROSOFT. This technical support scam aims to place misleading pop-ups on the user's desktop and threatens the person that the machine got blocked for safety, virus distribution has begun, the Windows OS is hacked, computer data and finances may be at risk, and the only way to fix things and unlock the supposedly blocked machine is to make a call via the +1-833-272-0272 technical support number. Here is how the entire message looks like: 

***This computer is BLOCKED***
Do not close this window and restart your computer
The registry key on your computer is Blocked.
Why did we block your computer?

The registry key of the window is illegal.
This window uses pirated software.
This window sends virus over the internet.
This window is hacked or used from undefined location.
We block this computer for your safety.
Contact Windows helpline to wake up your computer.

Enter Windows registration key to unlock or call

Windows Support alarm
Your System Has Discovered An Unusual Activity.
It could harm your computer data and your financial activities.
Please report this activity an +1-833-272-0272
Ignore warning
Chat Well

VIRAL ALARM OF MICROSOFT is served by the IP address and it also might support a related domain such as You may have encountered this fake alert message while visiting third-party websites that lack recommended security. If this is the case, closing the window which is displaying the pop-up should be enough. However, in some cases, adware[5] might be secretly injected into your system and providing you with this bogus note. Check this possibility out by completing a full malware scan.

VIRAL ALARM OF MICROSOFT scamVIRAL ALARM OF MICROSOFT - a scam very similar to VIRUS ALERT FROM MICROSOFT that tries to convince users to call via +1-833-272-0272 fake number

Make sure that you do not fall for any tricks that are provided by VIRAL ALARM OF MICROSOFT as all of its aims and goals are illegal. The developers only care to receive income from you which can be brought to them in many different ways. For example, if you decide to call the fake number, you will supposedly be asked to provide remote access to your computer system, buy some rogue security products, or reveal some personal information about yourself. All of these actions can lead to negative consequences such as:

  • Identity theft by leaking your personal information;
  • Stealing money straight from your bank account;
  • Placing malware on your computer after gaining remote access to it;
  • Pushing bogus security products for a huge price that will definitely harm your finances.

VIRUS ALERT FROM MICROSOFT virus can come with any freeware from the internet

An ad-supported application which is responsible for redirects to technical support scam website usually spreads as an optional component in freeware or shareware packages. It might be presented as a useful application or browser extension. However, soon after the hijack, it will start bothering you with its intrusive pop-ups and redirects.

Promotional advertisements that push allegedly useful and legitimate programs can also cause automatic downloads and installations of rogue tools. When such processes don't require your permission, you cannot notice the infiltration. To avoid the silent installation of unwanted apps, you have to use Advanced/Custom installation instead of Quick/Recommended settings.

The latter installer does not reveal third-party programs and installs them without asking the user’s permission. Meanwhile, the Advanced installer allows monitoring the processes and opting out additional apps. Besides, you should always keep an eye on what type of websites you are visiting. Make sure that all of them are properly secured and safe to proceed with.

Get rid of VIRUS ALERT FROM MICROSOFT error and additional content with the anti-malware tool

To remove VIRUS ALERT FROM MICROSOFT from your computer, you can follow the instructions at the end of the article and lookup for adware. However, these potentially unwanted programs often drop bogus registry keys and similar components on the system which might be difficult to locate for less-advanced users.

If you want to speed up VIRUS ALERT FROM MICROSOFT removal, you should rely on a reputable anti-malware program. However, specialists from[6] also suggest resetting each of the affected browser’s settings after system scan. This helps to delete tracking cookies and stop scammers from following your steps online.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove “VIRUS ALERT FROM MICROSOFT” scam, follow these steps:

Uninstall “VIRUS ALERT FROM MICROSOFT” scam from Windows systems

If your browser continuously redirects you to misleading websites that are trying to swindle your money, you should lookup for adware on your PC. To get rid of it, make sure you remove all suspicious programs that you cannot remember installing on your system.

To remove “VIRUS ALERT FROM MICROSOFT” scam from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to “VIRUS ALERT FROM MICROSOFT” scam (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Eliminate “VIRUS ALERT FROM MICROSOFT” scam from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove “VIRUS ALERT FROM MICROSOFT” scam from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for “VIRUS ALERT FROM MICROSOFT” scam-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove “VIRUS ALERT FROM MICROSOFT” scam, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to “VIRUS ALERT FROM MICROSOFT” scam and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the “VIRUS ALERT FROM MICROSOFT” scam-related entries.Uninstall from Mac 2

Remove “VIRUS ALERT FROM MICROSOFT” scam from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for “VIRUS ALERT FROM MICROSOFT” scam and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete “VIRUS ALERT FROM MICROSOFT” scam removal.Reset Internet Explorer

Delete “VIRUS ALERT FROM MICROSOFT” scam from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the “VIRUS ALERT FROM MICROSOFT” scam-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Get rid of “VIRUS ALERT FROM MICROSOFT” scam from Mozilla Firefox (FF)

Reset Mozilla Firefox to stop seeing “VIRUS ALERT FROM MICROSOFT” ads:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to “VIRUS ALERT FROM MICROSOFT” scam and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case “VIRUS ALERT FROM MICROSOFT” scam did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete “VIRUS ALERT FROM MICROSOFT” scam removal.Reset Firefox 2

Erase “VIRUS ALERT FROM MICROSOFT” scam from Google Chrome

Uninstall suspicious extensions and reset Google Chrome as shown below:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to “VIRUS ALERT FROM MICROSOFT” scam by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the “VIRUS ALERT FROM MICROSOFT” scam-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete “VIRUS ALERT FROM MICROSOFT” scam removal.Reset Chrome 2

Uninstall “VIRUS ALERT FROM MICROSOFT” scam from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to “VIRUS ALERT FROM MICROSOFT” scam and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Julie Splinters
Julie Splinters - Malware removal specialist

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