Severity scale:  
  (55/100)

Remove “Threats Detected” Tech support scam (Tech Support Scam) - Simple Removal Guide

removal by Linas Kiguolis - - | Type: Malware

“Threats Detected” – fake security warning created by scammers

Screenshot of "Threats Detected" Tech support scam

“Threats Detected” is a fake security alert that might pop-up on your browser’s screen when you visit a potentially dangerous website or have adware installed on your PC. The message tells that Avast!, McAfee or Norton security programs detected dangerous cyber threats on the system. Users are urged to call tech support line to get their computers fixed.

The message provides technical information about detected threats and copies interface of the legit security software. Additionally, people are urged to call the support immediately and do not try to delete the virus themselves because computer’s hard drive might fail. The full message of the “Threats Detected” scam:

Microsoft Windows encountered a problem
Action Required
Threats Detected
Threats Detected! Call Toll Free Support: 1-855-615-2468
SYSTEM CRITICALLY INFECTED! CONTACT SUPPORT IMMEDIATLY
DO NOT TRY TO MANUALLY REMOVE THIS VIRUS
HARD DRIVE MIGHT FAIL*
Avast Antivirus alert

Different versions of “Threats Detected” tech support scam uses other phone numbers to communicate with users. However, keep in mind that none of these numbers belongs to legit security companies. Thus, you should NEVER call them:

  • Fake Avast! support line: 1-855-615-2468
  • Fake McAfee support line: 1-855-378-1203
  • Fake Norton support line: 1-844-444-9933

Therefore, ”Threats Detected” virus belongs to the group of technical support scams that are designed to scare victims. The purpose of this Microsoft scam[1] is to convince people into calling the toll-free support line. We can assure that these “specialists” won’t help you; instead, they might:

  • convince you to purchase useless security software;
  • trick into installing malicious program to the device;
  • give scammer remote access to your PC;
  • obtain personally identifiable information, including credit card information.

If you continuously receive the “Threats Detected” pop-up when browsing the web, you should check if your computer hasn’t been infected with adware. Security specialists from Odstranit Virus[2] tell that you can suspect infiltration of this potentially unwanted program (PUP) if:

  • you have recently downloaded and installed a free program;
  • you have noticed an increased amount of advertisements on the browser;
  • you are often redirected to third-party promotional websites.

The quickest way to remove “Threats Detected” malware from the system is to run a full system scan with ReimageIntego or another anti-malware.[3] Don’t forget to update security software before performing automatic elimination. Only up-to-date tools can delete this cyber threat.

However, you can also follow our prepared manual removal guide and get rid of the adware without additional software, but you have to be careful. If you leave some adware-related entries installed, you might still encounter this fake pop-up.

Examples of "Threats Detected" scams"Threats Detected" scams pretend to be security alerts by legit antivirus programs.

Adware programs help scammers to target more Internet users

“Threats Detected” alerts usually are triggered by adware that may have sneaked inside the PC in a software bundle. We believe that you do not have any idea how this may have happened. However, the situation is simple.

When you install free programs from the Internet, you have to check if you are installing a single app or a package by choosing Advanced/Custom setup. If you see “optional downloads,” you have to remove the ticks next to them. Meanwhile, Quick/Recommended setup does not have this feature. Thus, if you install freeware using these settings, you might install many undesired apps.

Getting rid of “Threats Detected” support scam

Adware which is responsible for fake security pop-ups can be installed either manually or automatically. If you want to go hard and remove “Threats Detected” adware yourself, please use our prepared guide below. It will help to complete this task successfully.

However, if “Threats Detected” removal instructions seem difficult, complicated or you’re simply too lazy to follow all these steps, you can opt for the automatic elimination and rely on reputable security software.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

Offer
do it now!
Download
Reimage Happiness
Guarantee
Download
Intego Happiness
Guarantee
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove “Threats Detected” Tech support scam, follow these steps:

Erase “Threats Detected” Tech support scam from Windows systems

Follow these steps to terminate all suspicious components that might be responsible for triggering “Threats Detected” Tech support scam pop-ups:

To remove “Threats Detected” Tech support scam from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to “Threats Detected” Tech support scam (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Get rid of “Threats Detected” Tech support scam from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove “Threats Detected” Tech support scam from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for “Threats Detected” Tech support scam-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove “Threats Detected” Tech support scam, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to “Threats Detected” Tech support scam and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the “Threats Detected” Tech support scam-related entries.Uninstall from Mac 2

Delete “Threats Detected” Tech support scam from Internet Explorer (IE)

Reset Internet Explorer to get rid of misleading security pop-up:

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for “Threats Detected” Tech support scam and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete “Threats Detected” Tech support scam removal.Reset Internet Explorer

Uninstall “Threats Detected” Tech support scam from Microsoft Edge

Follow these steps to recover Microsoft Edge after the hijack:

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the “Threats Detected” Tech support scam-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Remove “Threats Detected” Tech support scam from Mozilla Firefox (FF)

Uninstall suspicious Mozilla Firefox add-ons that might be responsible for delivering “Threats Detected” scam.

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to “Threats Detected” Tech support scam and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case “Threats Detected” Tech support scam did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete “Threats Detected” Tech support scam removal.Reset Firefox 2

Eliminate “Threats Detected” Tech support scam from Google Chrome

Some of Chrome's extensions might be responsible for the fake security alert. Follow these steps to get rid of this problem:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to “Threats Detected” Tech support scam by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the “Threats Detected” Tech support scam-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete “Threats Detected” Tech support scam removal.Reset Chrome 2

Erase “Threats Detected” Tech support scam from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to “Threats Detected” Tech support scam and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Linas Kiguolis
Linas Kiguolis - Expert in social media

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Linas Kiguolis
About the company Esolutions

References

Your opinion regarding “Threats Detected” Tech support scam