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Remove Immediately Call Apple Support scam (Tech Support Scam) - Nov 2020 update

removal by Jake Doevan - - | Type: Malware

Immediately Call Apple Support virus causes adverse effects on your computer

Immediately Call Apple Support scam image
Immediately Call Apple Support scam appears as a fake alert on Mac computers. Due to the extensive amount of launched commands, your system freezes and the message claims that your PC is infected. This potentially unwanted program tries to intimidate its victims by saying that their private data is at risk and urges to call via toll-free 1-800-876-6855 number. Unfortunately, this is just another Apple Support scam that has nothing to do with the real company.

Currently, there are two versions of Immediately Call Apple pop-up. The first one targets devices with Yosemite operating system and opens numerous mail messages on Mac to freeze the computer. Afterward, the victim sees the following alert:

Warning Virus Detected! Immediately Call Apple Support +1-800-876-6855.
Your credit card details and banking information.Your e-mail passwords and other account passwords.Your Facebook, Skype, AIM, ICQ and other. Call Apple Support +1-800-876-6855. Your private photos, family photos and other sensitive files.Your webcam could be accessed remotely by stalkers with a VPN virus.

The second version of “Immediately Call Apple Support” scam is designed for El Capitan and Sierra OS which opens the iTunes application and repeatedly clicks its link to freeze the computer as well.  It might convince the inexperienced PC users that their systems are infected.

Immediately Call Apple Support scam illustrationImmediately Call Apple Support scam claims that Mac computers are infected with a malicious virus and encourages to immediately call Apple Support +1-800-876-6855.

However, we can assure you that Immediately Call Apple Support is a scam and your Mac is not corrupted by a malicious virus. Our experts not only suggest you not to call the fake tech support but also stay away from the following sites which might host this pop-up:

  • safari-get(.)net;
  • safari-serverhost(.)net;
  • safari-get(.)com;
  • safari-serverhost(.)com.

We suggest you remove Apple Support virus right away. Note that if you get tricked to contact the fake apple support, the scammers hiding behind the false alert might suggest you eliminate the non-existent virus remotely. It means that you might be lured into allowing the hackers to access your computer and infiltrating dangerous malware for real[1].

Additionally, they might offer to purchase supposedly efficient security software which is usually expensive. We want to warn you that any suggestions from these fake apple technicians who are working behind “Warning! Virus detected! Immediately call Apple Support” alert are merely an attempt to swindle money from intimidated people. 

Therefore, you should never call the criminals if you want to protect your system and avoid financial losses. Instead, head straight to perform Immediately Call Apple Support removal. Pick ReimageIntego or another robust antivirus tool and get rid of the potentially unwanted programs along with other Mac threats.

Adware programs sneak onto your Mac and display fake alerts

You can unconsciously infiltrate the potentially unwanted program when you install freeware recklessly[2]. The developers of adware programs put them inside the installers of free applications and do not disclose information about it. In other terms, it is called the bundling technique which allows increasing the rate of distribution.

You can prevent stealth PUP installation if you choose Advanced/Custom settings instead of Recommended/Quick ones. Afterward, attentively monitor the procedure and search for pre-marked selections to install the adware program. It is necessary to un-tick them and scan your computer with a professional security software. 

Remove Immediately Call Apple Support virus with a few clicks

Since adware programs tend to bring additional extensions together during the installation, it might be tricky to remove Apple Support virus without any assistance. Therefore, we have prepared not only detailed instructions on how to safely get rid of PUP but also picked several best antivirus systems to help you clean your Mac.

We want to remind you not to try to perform Immediately Call Apple Support removal alone. According to the experts from BedyNet.ru[3], you can either fail to succeed or harm your OS since adware-related components might be confused with legitimate processes. If you uninstall files which are vital for your Mac, it might be damaged permanently. Thus, attentively follow the instructions below.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Immediately Call Apple Support scam, follow these steps:

Delete Immediately Call Apple Support scam from Windows systems

To remove Immediately Call Apple Support scam from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Immediately Call Apple Support scam (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Erase Immediately Call Apple Support scam from Mac OS X system

As mentioned above, Immediately Call Apple Support scam is developed for phishing purposes. Therefore, Mac users should remove the potentially unwanted program by following the instructions below.

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Immediately Call Apple Support scam from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Immediately Call Apple Support scam-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Immediately Call Apple Support scam, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Immediately Call Apple Support scam and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Immediately Call Apple Support scam-related entries.Uninstall from Mac 2

Remove Immediately Call Apple Support scam from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Immediately Call Apple Support scam and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Immediately Call Apple Support scam removal.Reset Internet Explorer

Uninstall Immediately Call Apple Support scam from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Immediately Call Apple Support scam-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Get rid of Immediately Call Apple Support scam from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Immediately Call Apple Support scam and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Immediately Call Apple Support scam did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Immediately Call Apple Support scam removal.Reset Firefox 2

Eliminate Immediately Call Apple Support scam from Google Chrome

If you encounter a scam message, you must uninstall all entries which are related to the PUP. In this case, follow the guide below and restart Chrome afterward.

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Immediately Call Apple Support scam by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Immediately Call Apple Support scam-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Immediately Call Apple Support scam removal.Reset Chrome 2

Delete Immediately Call Apple Support scam from Safari

You can fix Safari and get rid of the scam message by attentively following the instruction below.

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Immediately Call Apple Support scam and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.

 

Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 

 

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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