Severity scale:  
  (25/100)

Remove TopicLookup (Removal Instructions) - updated May 2019

removal by Jake Doevan - - | Type: Adware

TopicLookup is an adware application that disturbs Mac users with intrusive advertisements and slows down the web browser

TopicLookup
TopicLookup is a potentially unwanted program that enters machine with the help of software bundling

TopicLookup is a potentially unwanted program[1] that is usually installed unintentionally when users do not pay close attention to the installation process of shareware or freeware. For that reason, they rarely know where the app came from or what the purpose of it is.

Created for Mac operating systems, TopicLookup might seem like a legitimate application which comes under the name of com.TopicLookup. However, soon after the installation, it performs a set of changes to the way the computer operates and affects Safari, Google Chrome, Internet Explorer, Mozilla Firefox, and all the other installed browsers. 

Soon after that, users might notice an increased amount of advertisement on all websites that they visit, browser redirects to suspicious sites, and even changes to the startup page and new tab URL. Besides this activity that might prevent users from finding relevant information, TopicLookup collects a variety of non-personally identifiable information, which might compromise their privacy.

Besides, com.TopicLookup is recognized[2] by a variety of anti-virus engines under such names as OSX/Dldr.Adload.bojrl, Gen:Variant.Adware.MAC.AdLoad.1, Adware/Cimpli, MacOS:Adload-J [Trj], OSX/Cimpli, and many others.

Name TopicLookup
Alternative com.TopicLookup
Type Adware/PUP
OS macOS
Affected browsers Google Chrome, Safari, Opera, Mozilla Firefox, etc.
Infiltration Software bundling, third-party sites
Main dangers Malware infection, money loss, personal data exposure to unknown parties
Termination Use our instructions below or employ anti-virus software
Recovery Scan your device with Reimage for best results

While technically not malware, users might call the PUP TopicLookup virus due to its stealthy installation and the amount of pop-ups, deals, offers, in-text links and other commercial content it produces. Adware is not considered to be as malicious as such threats like ransomware or trojans, but it might expose users to unsafe sites.

Nevertheless, the growing concerns by security experts and more extensive studies make multiple AV vendors start flagging PUPs.[3] Therefore, a variety of anti-virus software tools can be used for TopicLookup removal.

Apps like TopicLookup are created purely for revenue generation for its developers. Unfortunately, the safety of the end users' experience is often forgotten, which results in an overall negative impact on the computer, as well as browsing struggle. Those infected might see ads marked as following (can vary):

Sponsored by TopicLookup

Ads by TopicLookup

Powered by TopicLookup

Brought to you by TopicLookup

What is more, because TopicLookup is an adware app, it might gather a variety of information about users – mostly related to browsing habits, such as:

  • Search queries
  • Links clicked
  • Bookmarks added
  • Tracking cookies
  • Time spent on each visited site

In addition, other data, like ISP, IP, technical information, might also be collected and even shared with unknown third-parties that are related to com.TopicLookup adware. Be aware that the IP address might be considered personal data, along with search queries, like emails, names and similar data might be entered.

Therefore, if you see ads continually, you should remove TopicLookup PUP from your Mac as soon as possible. It will not provide you any benefit and might even lead you to malware-laden sites, primarily if you actively interact with the intrusive content. After you complete termination, scan your machine with Reimage and reset your browsers for best results.

Pay close attention to the installation of new software

Users are often careless when it comes to online security. While most already know that downloading cracks or pirated software is not a good idea, the potential dangers of unwanted programs like adware are often forgotten. Additionally, it does not help that shareware and freeware authors do everything they can to slip in PUPs into as many users' computers as possible, as each install generates money.

While the practice is deceptive, to say the least, no law forbids it, as the fine print somewhere explains what you are agreeing to it when installing new software. Additionally, pre-ticked boxes often state “By continuing, you agree to Terms and Conditions and Privacy Policy.” And who reads those, right?

We will not ask you to read the lengthy documents, as it is extremely tedious and is not worth the time. However, you should make use of these tips from industry experts:[4]

  • Pick a trusted source for your downloads (beware, however, that even the most known program hosting sites bundle software);
  • Check reviews of the app before installing it;
  • Watch out for deals or offers – decline them;
  • Make sure the important documents are indeed provided;
  • Opt for Advanced installation mode – it will allow you to remove all the optional components before they manage to get in.

Terminate TopicLookup from your computer

To remove TopicLookup, you will have to locate the app in the installed application list and delete it. However, it is not enough to completely get rid of unwanted activities. The PUP creates a variety of entries in your Mac, so simply moving it to trash will not do the trick.

com.TopicLookup PUP
Users mostly struggle to delete TopicLookup due to the new profile created by the PUP as well as entries in the LaunchAgents and Application Support sections

To complete full TopicLookup removal, you will have to delete a profile that the virus created, and check LaunchAgents and Application Support folders. Check for full instructions below. Alternatively, you can use security software to get rid of all the elements that were installed with the app.

Once you get rid of TopicLookup virus, you should also reset each of the installed browsers.

Delete TopicLookup profile:

  • Click on Preferences and then pick Profiles
  • Select AdminPrefs and remove it by pressing a “” button

Delete TopicLookup Launch Agents:

  • Click on Go and select Go to Folder…
  • Type in /Library/LaunchAgents and hit Go
  • Locate all the suspicious entries and terminate them

After that, go to Application Support folder same way you entered LaunchAgents, and delete all the unwanted entries there.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunterCombo Cleaner, Malwarebytes Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove TopicLookup, follow these steps:

Mac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate TopicLookup from Mac OS X system

You will have to perform a few extra steps to remove TopicLookup from your device completely:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for TopicLookup or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
Mac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of TopicLookup from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for TopicLookup and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete TopicLookup removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
Mac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete TopicLookup from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, TopicLookup should be removed from your Microsoft Edge browser.

Mac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase TopicLookup from Mozilla Firefox (FF)

Reset Mozilla Firefox as soon as you terminate the PUP:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select TopicLookup and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete TopicLookup removal. Click on 'Reset Firefox' button for a couple of times
Mac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove TopicLookup from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select TopicLookup and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete TopicLookup removal. Click on 'Reset' button to complete your removal
Mac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall TopicLookup from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for TopicLookup or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete TopicLookup removal process. Select all options and click on 'Reset' button

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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