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Turkish FileEncryptor ransomware virus. How to remove? (Uninstall guide)

removal by Alice Woods - - | Type: Ransomware

What can Turkish FileEncryptor virus do to your computer?

Questions about Turkish FileEncryptor ransomware virus

Turkish FileEncryptor virus is a malicious computer software, which, just like its name suggests, encrypts[1] files on the target system. Malware analysts quickly dubbed it as Turkish FileEncryptor (Fake CTB-Locker) ransomware, because the message it displays for the victim looks almost identical to one that CTB-Locker displays[2]. The ransomware combines RSA and AES ciphers to secure victim’s data, and from the moment it encrypts all files, they cannot be opened, edited, or used in any way. Besides, to label all encrypt files, Turkish FileEncryptor appends a .encrypted file extension to them, which can confuse some victims because this file extension is used by several other ransomware viruses. Turkish FileEncryptor ransomware drops a ransom note called Beni Oku.txt, in which cyber criminals save their message for the victim. They say that the victim has to buy Bitcoins for $150 and transfer them to criminals’ virtual wallet available via Bitcoin[3] payment system. They also ask to contact them via d3crypt0r@lelantos.org email address and wait for instructions on how to decrypt corrupted files.

The ransomware note is written in the Turkish language, meanwhile, the program window that FileEncryptor virus displays provides an option to switch the language to four provided languages – German, French, Italian or English. The virus warns the victim to carry out cyber criminals’ commands within 24 hours, otherwise, all files will be deleted. We suggest you not to listen to these frauds. If you were infected by this virus, rush to remove Turkish FileEncryptor ransomware – leaving it on the system makes the computer vulnerable, besides, this malicious program might download additional malware on it. For Turkish FileEncryptor removal, we highly recommend using tools like Reimage or Malwarebytes MalwarebytesCombo Cleaner. Ransomware always tries to swindle money from victims, and sadly, many computer users decide to listen to criminals’ commands[4]. The reason why ransomware business is booming is that computer users ignore professional advice and do not believe that they need data backups. Unfortunately, only data backup can protect you from a complete data loss. If you still do not have it, create it and transfer it to an external device such as removable hard drive or USB. If your files were encrypted by this virus and you do not have a backup, please look at general data recovery tips listed below this post.

How could I get infected with this malicious virus?

Turkish FileEncryptor does not target victims based on the country they live in – this Turkish ransomware variant targets all computer users, no matter where do they live. We believe that this particular ransomware spreads via malspam, but we do not exclude the possibility that it can spread via other ransomware distribution means. It might arrive in an archived file with pirated software, or be downloaded to your PC by a Trojan horse. Exploit kits are unlikely to be involved in the distribution of this middle-level ransomware virus, however, such technique is used to deliver severe viruses like Spora or Cerber[5]. To keep yourself safe, we strongly recommend you to refrain yourself from opening emails that look at least a bit suspicious to you. In addition to that, add an extra layer of protection to your computer by installing an anti-spyware or anti-malware program next to your antivirus software, and as we have already mentioned, create a data backup. Such combination will help you to protect your PC from the majority of viruses and have a backup in case your computer gets hit by a very new and unknown virus variant.

How can I remove Turkish FileEncryptor ransomware from the system?

The first thing that you want to do when you get infected with ransomware is to remove it from the system to prevent it from causing more damage than it managed to do already. To remove Turkish FileEncryptor virus, we suggest you to restart your PC in a Safe Mode (with Networking) and use a decent anti-malware software to scan the PC. Once the security software finishes its job and delivers you scan results, eliminate all malicious components that it detected. It is the most secure way to carry out Turkish FileEncryptor removal. We do not even provide manual ransomware removal guidelines because even with them it would be hard to remove the virus. If you are ready to remove the virus but you do not know where to begin, follow these instructions carefully.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Turkish FileEncryptor virus, follow these steps:

Remove Turkish FileEncryptor using Safe Mode with Networking

This part of the removal tutorial explains how to remove Turkish FileEncryptor virus via Safe Mode with Networking regime. Read the instructions to find out how to boot your PC in this specific mode.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Turkish FileEncryptor

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Turkish FileEncryptor removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Turkish FileEncryptor using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Turkish FileEncryptor. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Turkish FileEncryptor removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Turkish FileEncryptor from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Turkish FileEncryptor, you can use several methods to restore them:

Data Recovery Pro technique

If your files were corrupted and unfortunately you do not have data backup, you can try using Data Recovery Pro. It can help you to restore some files.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Turkish FileEncryptor ransomware;
  • Restore them.

ShadowExplorer help

ShadowExplorer is an easy-to-use software that helps to recover deleted, corrupted or encrypted files. It helps to find Volume Shadow Copies, which can be used to restore damaged files. However, if the virus deleted them, this method will not work for you.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Turkish FileEncryptor and other ransomwares, use a reputable anti-spyware, such as Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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