Severity scale:  
  (90/100)

VBS:Malware-gen. How to remove? (Uninstall guide)

removal by Gabriel E. Hall - - | Type: Trojans

VBS:Malware-gen is a virus that is capable of modifying targeted system settings for malicious purposes

VBS:Malware-gen virus
VBS:Malware-gen isa generic name for trojan horse

VBS:Malware-gen is a generic name used for various trojan horses. The threat can range from harmless ads display to straight out data stealing, remote computer access, and other malicious activities. Additionally, malware can serve as a backdoor[1] to other malware, such as self-propagating worms. VBS:Malware-gen trojan usually enters computers without users noticing, and hackers use such distribution techniques as exploit kits,[2] weak passwords, open RDP, spam emails, and other tricks, often including social engineering techniques. While most detections by AV engines are legit, users have reported that certain anti-virus tools detected regular system files as false positive.[3]

SUMMARY
Name VBS:Malware-gen
Type Trojan
Infiltration Unsafe websites, unprotected RDP, exploits, spam emails, etc.
Symptoms Rarely any but users might experience increased CPU usage, crashing programs, error messages, and similar
Detection and elimination Use reputable security software like Reimage or Malwarebytes MalwarebytesCombo Cleaner to get rid of threats

Since VBS:Malware-gen represents a variety of different computer viruses, it is hard to speak about its traits. Nevertheless, we will try to describe the typical behavior of a trojan horse, which would help you detect and remove VBS:Malware-gen from your machine.

Once VBS:Malware-gen enters the targeted computer, it performs a series of changes, which can range from:

  • Changes to browser settings
  • Scheduling of new tasks
  • Shutting down and spawning Windows processes
  • Modifying Windows Registy
  • Installing additional applications without consent, etc.

Malware performs these change to accomplish the goal it is set to do: steal data, turn the computer into a spam machine, redirect to sponsored websites, and similar. Crooks behind malware always seek for personal gain, and they do not care what the user have to through. VBS:Malware-gen can result in permanent data loss if it lets in ransomware virus in.

Additionally, stolen personal information such as banking details and other credentials can be sold in the black market for profit. It goes without saying that the presence of VBS:Malware-gen can significantly compromise your online safety, as well as computer security.

Unfortunately, trojan horses rarely produce any symptoms. This complicates VBS:Malware-gen removal procedure, especially for those who do not use comprehensive security software. Thus, experts[4] highly recommend downloading and installing anti-malware software, such as Reimage or Malwarebytes MalwarebytesCombo Cleaner, which would prevent most of the malicious applications from entering the PC.

As we already mentioned, security software forums are filled with reports of AV engines recognizing several legitimate processes as VBS:Malware-gen. In such a case, it is a false positive and should be ignored. If users proceed with certain file removal, they can damage the system or prevent it from functioning correctly.

Trojans should be avoided at all costs

While no method would protect your machine from infection completely, there are several things you can do to improve its security and reduce the chance of virus infiltration. If you think that you are immune to infections, you are wrong, and even those who never been affected by malware usually face their first time at some point.

Thus, we suggest you follow these security tips:

  • Pay attention to spam emails. Phishing emails are a well-known technique used by cybercriminals to install malware. Therefore, do not open attachments or click on hyperlinks embedded inside the email from an unknown source. Scan the URL or the file with tools like Virus Total before opening;
  • Use secure passwords. Predictable passwords are one of the main reasons for malware infiltration. For example, Remote Desktop Protocol should be not only protected by a strong password, but should only be used with a VPN on;
  • Update installed programs on time. Software vulnerabilities are discovered frequently and patched very soon after that. It is essential patching software immediately, as JavaScript can inject malware without you noticing;
  • Beware of unsafe websites. Hackers often host malware on compromised sites. Additionally, they can create their own ones, which usually shares files like cracks, keygens, and other illegal software.

Eliminate VBS:Malware-gen virus using trustworthy security software

Trojan infection is a severe risk, and it should be taken care of as soon as possible. Of course, to remove VBS:Malware-gen virus, you will have to employ reputable security software. We suggest you download and install tools like Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes and run a full system scan. Beware that some malware might hinder proper operation of security software. In such case reboot your PC and enter Safe Mode with networking – it will temporarily disable the virus.

Do not even try manual VBS:Malware-gen removal. Malicious software is embedded deep within the system, and restoring the machine to its previous state is a mission impossible for a regular user. Therefore, merely trust security software to do the job for you instead.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove VBS:Malware-gen, follow these steps:

Remove VBS:Malware-gen using Safe Mode with Networking

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove VBS:Malware-gen

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete VBS:Malware-gen removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove VBS:Malware-gen using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of VBS:Malware-gen. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that VBS:Malware-gen removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from VBS:Malware-gen and other ransomwares, use a reputable anti-spyware, such as Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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References