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  • Active
  • Severity: High
  • Ransomware
  • Windows
  • Verified · Feb 2023

How to remove Vvoo ransomware

A step-by-step removal guide for affected devices. Follow the verified procedure below — most readers complete it in under 10 minutes.

Julie Splinters · Anti-malware specialist

Vvoo ransomware: why its presence is detrimental on your Windows PC

Vvoo virus

Vvoo virus is a harmful computer program notorious for its ability to encrypt personal files, including pictures, videos, databases, documents, and others, rendering them inaccessible. The RSA encryption algorithm utilized by the virus makes the files useless until they are decrypted with a key that is stored on the cybercriminals' servers.

As a result, personal files are given the .vvoo extension, and their regular file icons vanish. Users are unable to open the files and receive a Windows error message indicating that the file cannot be recognized. The cybercriminals behind the attack then take advantage of the situation and demand payment in the form of bitcoin, either $490 or $980, in exchange for restoring access to the encrypted data. Communication can be made through the email addresses support@freshmail.top or datarestorehelp@airmail.cc.

Vvoo is part of the widespread Djvu malware family, which has produced over 600 variants since its release, including Mztu, Mzop, and Poqw, among others. In this article, we will explore how to handle the dangerous Vvoo infection and provide steps for attempting to recover the encrypted files without paying the cybercriminals.

Name Vvoo virus
Type Ransomware, file-locking malware
File extension .vvoo extension affixed to all personal files, rendering them useless
Family Djvu
Ransom note _readme.txt dropped at every location where encrypted files are located
Contact support@fishmail.top and datarestorehelp@airmail.cc
File Recovery There is no guaranteed way to recover locked files without backups. Other options include paying cybercriminals (not recommended, might also lose the paid money), using Emisoft's decryptor (works for a limited number of victims), or using third-party recovery software
Malware removal After disconnecting the computer from the network and the internet, do a complete system scan using the SpyHunterCombo Cleaner security program
System fix As soon as it is installed, malware has the potential to severely harm some system files, causing instability problems, including crashes and errors. Any such damage can be automatically repaired by using FortectIntego PC repair

Ransom note used and what the attackers want

The ransom note can be found on the victims' desktops as soon as malware completes its data encryption process, which results in all files being appended with the .vvoo extension. This note is relatively brief but provides all the information needed for users to allegedly retrieve their data by communicating with the attackers. The note reads:

ATTENTION!

Don't worry, you can return all your files!
All your files like pictures, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
https://we.tl/t-IiDRZpWuwI
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that's price for you is $490.
Please note that you'll never restore your data without payment.
Check your e-mail “Spam” or “Junk” folder if you don't get answer more than 6 hours.

To get this software you need write on our e-mail:
support@freshmail.top

Reserve e-mail address to contact us:
datarestorehelp@airmail.cc

Your personal ID:

Providing discounts for the decryption tool or offering a “free” test decrytpion service are tricks used by cybercriminals to make victims trust the attackers. However, it is not a good idea, as there is never a guarantee that they will keep their word and provide a Vvoo ransomware recovery tool.

Vvoo ransomware

Ransomware distribution and avoidance tips

Vvoo ransomware, which belongs to the notorious Djvu malware family, primarily spreads through the use of software cracks. Criminals will infect cracked software with the ransomware, and once it's installed, the malware will encrypt all of the user's personal files. This common tactic used by cybercriminals to make money can result in significant financial losses for victims.

It's important to note that Vvoo ransomware can also spread through other methods, such as spam email campaigns, malicious websites, and vulnerable software vulnerabilities. To avoid infection, it's crucial to keep your software and operating system up-to-date and to be cautious when downloading files from the internet, especially from unknown or untrusted sources. It's also recommended to have a reliable and updated anti-virus program installed on your computer. Ignoring security software warnings about incoming threats is one of the biggest mistakes one can make.

Vvoo file recovery explained

There are many misconceptions when it comes to the ransomware data encryption process and the overall operation of malware. Many people believe that they can recover their files as soon as they perform a full system scan with security software. They might also try to rename files to their original names and add the original extension in an attempt to restore lost files.

In reality, it is not that easy to cheat the ransomware, as there are bits of data within every file that gets locked by a complex, alphanumeric sequence, which is impossible to guess. That's why ransomware can be so devastating to users – it can result in permanent data loss.

Falling into despair is also not a good idea because not all hope is lost. There might be a chance of data recovery – maybe not now, but in the future. Despite this, your first step into recovery is making sure that Vvoo ransomware removal is performed using security software such as SpyHunterCombo Cleaner or MalwarebytesMalwarebytes. If malware is interfering with this process, you can access the Safe Mode environment and perform elimination from there (you can find instructions at the bottom of the article on how to do this).

Once you are done with malware removal, you can then attempt data recovery. We recommend starting with Emsisoft's decryption tool, which may, in some cases, restore locked files that were locked by Djvu variants. Note that it may take some time before recovery for you is available.

  • Download the app from the official Emsisoft website.
  • After pressing Download button, a small pop-up at the bottom, titled decrypt_STOPDjvu.exe should show up – click it.
  • If User Account Control (UAC) message shows up, press Yes.
  • Agree to License Terms by pressing Yes.

  • After Disclaimer shows up, press OK.
  • The tool should automatically populate the affected folders, although you can also do it by pressing Add folder at the bottom.
  • Press Decrypt.

From here, there are three available outcomes:

  1. Decrypted!” will be shown under files that were decrypted successfully – they are now usable again.
  2. Error: Unable to decrypt file with ID:” means that the keys for this version of the virus have not yet been retrieved, so you should try later.
  3. This ID appears to be an online ID, decryption is impossible” – you are unable to decrypt files with this tool.

You could always resort to specialized data recovery software if this method is unsuccessful.

  • Download Data Recovery Pro.
  • Double-click the installer to launch it.
  • Follow on-screen instructions to install the software.
  • As soon as you press Finish, you can use the app.
  • Select Everything or pick individual folders which you want the files to be recovered from.Select what to recover
  • Press Next.
  • At the bottom, enable Deep scan and pick which Disks you want to be scanned.Select Deep scan
  • Press Scan and wait till it is complete.Scan
  • You can now pick which folders/files to recover – don't forget you also have the option to search by the file name!
  • Press Recover to retrieve your files.

Other tips

Vvoo ransomware may manipulate your “hosts” file, making it difficult to access security-related websites. To resolve this issue, you need to delete the file. Windows will recreate the file after deletion, thereby removing the restriction on access to certain websites. Here's how:

  • Ensure that “Hidden files” are visible.
  • Go to the following location: C:\Windows\System32\drivers\etc\
  • Locate the file named “hosts” and delete it using the keyboard shortcut Shift + Del.

Finally, it is time to take care of system damage caused by malware. FortectIntego is a powerful software tool that addresses the damage caused by malware. It accomplishes this by conducting a thorough scan of the computer to detect corrupted or missing files and then replacing them with functional versions. This helps rectify the harm inflicted by malware, such as modifications to the Windows Registry or the loss of vital system files.

In addition, the tool inspects and repairs any problems associated with the operating system, such as damaged or absent DLL files. It can also rectify issues related to the boot process. Upon completion of the repair process, the computer should be restored to a stable and optimal condition.

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