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Remove (Removal Instructions) - Chrome, Firefox, IE, Edge

removal by Lucia Danes - - | Type: Browser Hijackers is a typical browser hijacker that should be uninstalled from your web browser is a potentially unwanted program that is usually spread via software bundle packages is a domain that users might see as their startup page on Google Chrome, Mozilla Firefox, Safari, or another web browser. While some users might install this browser plugin (or a standalone application) intentionally, most people notice it on their machines after the installation of freeware downloaded from third-party websites. This is because browser hijackers[1] are known to use software bundling for distribution – a technique which deliberately hides optional components within a program installer.

Once inside the system, the ANZ Search hijack would first be seen on the homepage of the web browser – it would be set to hxxp:// From that time, all the search queries would be redirected via this URL, and the search results would be filled with sponsored links. Besides meddling with users' searchers, browser hijackers are also set up to track their online activities to later profit from targeted advertisements. Besides, users who have installed might also struggle to find relevant information.

Name, ANZ Search
Type Browser hijacker, potentially unwanted program
Distribution Browser hijackers might be installed by users from legitimate websites, although they can also be spread via deceptive distribution techniques such as software bundles or fake update prompts/questionable ads
Symptoms  ANZ Search extension installed on your web browser; other unknown apps installed on the computer without permission; homepage is set to; slower operation of the web browser
Risks  In some rare cases, the presence of a PUP might result in monetary losses, personal information disclosure to unknown parties/cybercriminals or installation of malware 
Elimination The easiest way to eliminated suspicious programs is by scanning the device with anti-malware software such as SpyHunter 5Combo Cleaner or Malwarebytes, although manual removal is possible as well – we provide instructions below
Optional steps In some cases, potentially unwanted programs and malware might interfere with regular computer or browser functions after elimination. Thus, to fix issues that may arise after infection, you can try using Reimage Reimage Cleaner Intego repair software

Browser hijackers are among the most common browser nuisances around, and, while they usually do not pose any significant security risks, they should never be ignored – some PUPs can be extremely difficult to deal with (for example, removal might not be as easy as anticipated).

Recently, browser-hijacking applications such as Flare SearchSearch MarquisQuericsSearch, and others, have been applying “Managed by your organization” status to users' browsers, which made the termination procedure much more difficult. When it comes to non-suspicious extensions, they can be terminated by simply right-clicking on them or accessing the adequate section of the browser settings menu.

Just as any other PUP developers, creators claim that their product is extremely useful to everyone – enhanced search results and the “ultimate” browsing experience is allegedly guaranteed. Nonetheless, app authors also disclose that the main goal of theirs is showing users ads:

We understand website content in real time and serve website users with the most relevant ads sourced from our direct advertiser base. We specialize in search engine technology, and aim to help owners of websites and web networks generate revenue.

When it comes to “relevant ads,” these do not come seemingly out of nowhere – developers need to track user online behavior and location in order to provide targeted advertisements.[2] In other words, if you were looking to buy a new car, your searches will soon be filled with ads that offer you cars, although there is no guarantee that these ads will indeed be trustworthy or reliable. As seen from the message above, simply attempts to monetize user clicks, but that does not mean that it is in the best interests of the user. is a browser hijacker that tracks users' information to display personalized ads

From a security point of view, ANZ Search is relatively safe and will not show you malicious ads or redirect to malware-laden sites. However, browser hijackers can often be bundled with other programs that could indeed result in virus infection, so you should always check your device for such software.

You can remove from your web browser by eliminating the ANZ Search extension. Note that browser changes might have also been initiated by another program installed on your machine – we suggest you check your device as per instructions provided below and then scan it with anti-malware software. In case you found malware on your machine, repair the issues it may cause post-termination with tools such as Reimage Reimage Cleaner Intego.

Detect optional programs before they manage to break into your machine

While some users might install browser hijackers intentionally after being tricked by their supposed functionality, most people find PUPs on their machines without giving direct permission for entry. This usually happens when users do not pay close attention to the installation process of freeware programs or/and download apps from pirated software sites (torrents). Nonetheless, freeware developers and software hosting sites are also guilty of deliberately hiding optional programs from users and relying on their negligence for profits.

However, you can almost always prevent such a dubious behavior by following simple security tips provided by[3] researchers:

  • Only download programs from secure sources;
  • Avoid software cracks, pirated programs, repacked installers, etc.;
  • During the installation of new apps, always pick Advanced/Custom mode instead of Recommended/Quick one, as it will allow you to stay in control of the process;
  • Remove all ticks from checkboxes, watch out of misplaced button placements, read the fine print, and never rush the installation process altogether;
  • Install powerful anti-malware software and enable the PUP detection feature.

Uninstall easily

It is evident that ads and sponsored links are not something most love to deal with, especially if such content becomes intrusive. Browser hijackers typically masquerade by fake promises of improved search results or features that are rarely useful or unique for the end-user. In reality, the so-called virus is there to show you ads and monetize your clicks, tracking you in the background.

ANZ SearchIf your homepage is set to, you have ANZ Search browser hijacker installed on your system

To remove, all you have to do is eliminate the ANZ Search extension from your web browser. If, for some reason, you are incapable of doing so, we advise you to reset the web browser as explained below.

Once removal is complete, you should also perform additional checks with a powerful security program to make sure that no other PUPs or malware are present on the machine.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Erase from Windows systems

In case hijacker does not disappear after extension removal, check for potentially unwanted programs on Windows:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Delete from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the entries.Uninstall from Mac 2

Remove from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete removal.Reset Internet Explorer

Uninstall from Microsoft Edge

If you are unable to eliminate unwanted extensions from MS Edge, follow these steps to reset the browser:

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Eliminate from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Get rid of from Google Chrome

PUPs might sometimes leave traces behind. If you keep seeing ads on Google Chrome, reset it as follows:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Erase from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant a full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.


Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 


About the author
Lucia Danes
Lucia Danes - Virus researcher

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