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Remove (2019 update) - Free Guide

removal by Gabriel E. Hall - - | Type: Adware is a fraudulent website that claims Mac computer compromise by e.tre456_worm_osx or another virus is a scam that was compiled by threat actors. It usually begins with adware infection – ad-supported software gets into machines with the help of software bundling or is installed intentionally when users do not spot the deception. Soon after the infiltration, the potentially unwanted program displays a significant amount of pop-ups, banners, deals, offers, in-text links, and other forms of ads.

The infected Google Chrome, Safari, Mozilla Firefox, or another browser starts linking users to insecure domains, and is one of those. As soon as the visitor enters the site, a pop-up shows up which suggests that Mac is infected with the e.tre456_worm_osx trojan and that immediate action is required to fix the issue.

Allegedly, the only way to address the problem is by performing a fake scan within the browser, which later asks users to download bogus software, such as Cleanup My Mac, Advanced Mac Cleaner, or similar scareware.[1] As evident, these tools are useless, and the claims are fake – no trojan is affecting the device.

Nevertheless, to remove redirects from the web browsers, adware must be terminated either with the help of security software or our manual removal guide below.

Type Scam
Category Adware, potentially unwanted program
Scheme Claims system compromise by  e.tre456_worm_osx ir another fake virus infection to make users download useless software that they need to pay for
Related Your system is infected with 3 viruses, e.tre456_worm_osx
Infiltration methods Software bundling, ads, third-party websites
Symptoms Redirects to suspicious websites, including, pop-up ads, changed web browser settings, etc.
Risk factors Money loss, malware infections, sensitive data leak to unknown parties
Termination To stop the unwanted activity, you need to delete adware with anti-virus software or by following our manual guide below
Recovery To ensure the best results after the infection, scan your device with Reimage Reimage Cleaner Intego

Adware, such as the one that redirects to, is by far not the most devastating computer infection, although security experts already warned about its dangers, and some even suggest called it malware due to its deceptive techniques that are used by the latter.[2]

In the recent years, many scandals emerged, such as Lenovo Superfish adware campaign,[3] suggesting that adware can be just as dangerous as malware, compromising users' online safety by exposing them to potential cyber attacks. Regardless of the controversy, adware is here to stay (at least for now), and users should take care of their computers if they value their online security and computer safety, avoiding such scams as

Those who get redirected to site would see a pop-up which claims:


We have detected a trojan virus (e.tre456_worm_osx) on your Mac.

Press OK to begin the repair process

This is a very common scare tactic that is used to frighten inexperienced users by claiming virus infections. However, more computer-savvy individuals would know straight away that browser-based scanners cannot determine whether or not your system is infected. Therefore, it becomes apparent that virus is fake, and there is no need to proceed with fake scans.

Nevertheless, those who get tricked will be prompted to download and install fake system optimization tools that work similarly to tech support scams, claiming multiple computer threats. Later, users are asked to pay for the full license of the application, resulting in money loss, as there is no proof that the app was installed on the system with the help of phishing.

Therefore, if you see persistent ads and redirects to scam sites, you need to proceed with removal, which would involve terminating adware from macOS. You can employ security software that specializes in PUPs or terminate the infection by following our guide below. Experts also recommend scanning the device with Reimage Reimage Cleaner Intego for best results. is a dangerous website that focuses on scamming users into believing that their computers are infected with a trojan. To stop malicious redirects, you need to remove adware from your device.

Do not trust software bundles – expand the installation list of optional components by opting for Advanced settings 

While there is a chance that you installed adware intentionally (and do not know about it yet), the vast majority of PUP infections from software bundles. If the former is the case, it might sometimes be difficult to determine which application is ad-supported, especially if you use many of them.

In most cases, users rush the installation process, and do not pay close attention to instructions, skipping vital steps. And that is precisely what freeware and PUP developers are looking for, as they can hide optional components within the installers in a way most rushing users would never notice. For example, they use a misleading placement of buttons, grayed out options, pre-ticked boxes, and other tricks. 

To avoid the deception, never rush the installation process and always read through the instructions. Make sure you select Advanced/Custom mode and terminate all the optional installs before proceeding. Additionally, check if vital documents like Privacy Policy and Terms of Service are provided, lack of which might indicate that you are installing an unsafe program.

Stop redirects by removing adware from your Mac

Despite the popular belief, Mac viruses are real, and adware is especially prominent on this platform. Therefore, if you are consistently redirected to dubious sites, your browsers are flooded by ads and your search results are filled with sponsored links, it is time to check for adware, which would also result in removal.

To remove, virus, you can scan your device with security software that is known for reasonable PUP detection rates, such as SpyHunter 5Combo Cleaner. Nevertheless, you can also employ another anti-virus that detects and terminate unwanted apps automatically.

If you recently installed a questionable application or precisely know which apps you installed, you can also terminate adware manually. Please follow the guide below, but do not forget to check /Library/LaunchAgents, /Library/Application Support and /Library/LaunchDaemons folders for suspicious entries.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Uninstall from Mac OS X system

To remove virus redirects, perform the following steps on your Mac:

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the entries.Uninstall from Mac 2

Get rid of from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete removal.Reset Internet Explorer

Eliminate from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Reset Mozilla Firefox in case adware made some changes to its settings:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete removal.Reset Firefox 2

Erase from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete removal.Reset Chrome 2

Delete from Safari

Once you delete the PUP, refresh Safari browser per these instructions:

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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